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Potential fake antivirus malware causing speed issues


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2 replies to this topic

#1 guitarist24000

guitarist24000

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  • Local time:04:44 AM

Posted 27 July 2010 - 01:19 PM

DDS (Ver_10-03-17.01) - NTFSx86
Run by Hanah Nelson at 12:23:08.68 on Tue 07/27/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.49 [GMT -4:00]

AV: PC Tools AntiVirus 6.0.0.19 *On-access scanning enabled* (Outdated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\TpKmpSVC.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\HP UT\bin\hppusg.exe
C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe
C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
E:\SaveThePC\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [IBM RecordNow!]
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ibmmessages] c:\program files\ibm\messages by ibm\ibmmessages.exe
mRun: [S3TRAY2] S3Tray2.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\progra~1\thinkpad\pkgmgr\hotkey\TPHKMGR.exe
mRun: [BMMLREF] c:\program files\thinkpad\utilities\BMMLREF.EXE
mRun: [BMMMONWND] rundll32.exe c:\progra~1\thinkpad\utilit~1\BatInfEx.dll,BMMAutonomicMonitor
mRun: [TP4EX] tp4ex.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [UC_Start] c:\program files\ibm\updater\\ucstartup.exe
mRun: [UC_SMB]
mRun: [<NO NAME>]
mRun: [ibmmessages] c:\program files\ibm\messages by ibm\\ibmmessages.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IBMPRC] c:\ibmtools\utils\ibmprc.exe
mRun: [BMMGAG] RunDll32 c:\progra~1\thinkpad\utilit~1\pwrmonit.dll,StartPwrMonitor
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HPUsageTracking] "c:\program files\hp\hp ut\bin\hppusg.exe" "c:\program files\hp\HP UT"
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [PrnStatusMX] c:\program files\hewlett-packard\prnstatusmx\PrnStatusMX.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\hanahn~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {2DAD3559-2923-4935-AD49-B673D2539944} - hxxps://www-307.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4.1/jinstall-141-win.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {F5131C24-E56D-11CF-B78A-444553540000} - hxxps://wc.wachovia.com/common/cab/ikcntrls.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: ACNotify - ACNotify.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
LSA: Notification Packages = scecli pwdmon ACGina

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hanahn~1\applic~1\mozilla\firefox\profiles\sx85b317.default\
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\hanah nelson\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-8-7 130936]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-29 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-29 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-29 108552]
R1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [2008-4-1 15360]
R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2008-8-20 21904]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-8-17 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-29 297752]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-7-27 269648]
R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2008-8-20 826600]
R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2008-8-20 28560]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-7-27 19160]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-8 135664]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]

=============== Created Last 30 ================

2010-07-27 14:39:44 0 d-----w- c:\docume~1\hanahn~1\applic~1\Malwarebytes
2010-07-27 14:39:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-27 14:39:00 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-27 14:38:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-27 14:38:54 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-17 13:02:33 0 d-----w- C:\MSIaed4d.tmp
2010-07-17 12:44:55 0 d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2010-07-15 21:37:36 215920 ----a-w- c:\windows\system32\muweb.dll
2010-07-15 21:37:35 274288 ----a-w- c:\windows\system32\mucltui.dll
2010-07-15 21:37:35 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2010-07-15 21:25:37 0 d-----w- c:\documents and settings\all users\Microsoft
2010-07-15 21:21:52 0 d-----w- c:\program files\Microsoft Analysis Services
2010-07-15 21:20:45 0 d-----w- c:\windows\SHELLNEW
2010-07-15 11:14:08 1089593 ------w- c:\windows\system32\dllcache\ntprint.cat
2010-07-14 11:21:40 0 d-----w- c:\windows\system32\XPSViewer
2010-07-14 11:19:58 117760 ------w- c:\windows\system32\prntvpt.dll
2010-07-14 11:19:57 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-07-14 11:19:57 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-07-14 11:19:56 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-07-14 11:19:56 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-07-14 11:19:55 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-07-14 11:19:55 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2010-07-14 11:19:54 0 d-----w- C:\226360abf1f04f0c567825
2010-07-14 11:14:13 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-12 13:29:50 53248 ----a-w- c:\windows\system32\ZTAG.DLL
2010-07-12 13:29:49 61440 ----a-w- c:\windows\system32\ZIMF.DLL
2010-07-12 13:29:49 106496 ----a-w- c:\windows\system32\ZSPOOL.DLL
2010-07-12 13:29:47 512000 ----a-w- c:\windows\system32\HPIPMX.dll
2010-07-12 13:29:47 237568 ----a-w- c:\windows\system32\HPIPMXRes.dll
2010-07-12 13:29:47 114688 ----a-w- c:\windows\system32\HPMCoSetup.dll
2010-07-12 13:29:46 57344 ----a-w- c:\windows\system32\CP1215EWS.dll
2010-07-12 13:29:46 163840 ----a-w- c:\windows\system32\CP1215LI.DLL
2010-07-12 13:29:46 143360 ----a-w- c:\windows\system32\CP1215LM.DLL
2010-07-08 11:47:46 0 d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2008-09-16 14:07:32 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091620080917\index.dat

============= FINISH: 12:25:01.93 ===============

Attached Files

  • Attached File  ark.txt   3.38KB   1 downloads


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#2 Shannon2012

Shannon2012

  • Security Colleague
  • 3,657 posts
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  • Location:North Carolina, USA
  • Local time:04:44 AM

Posted 05 August 2010 - 01:27 PM


Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 thcbytes

thcbytes

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Posted 11 August 2010 - 09:34 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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