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Ultrasurf error upon opening


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#1 John K Smith

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Posted 27 July 2010 - 05:38 AM

I downloaded Ultrasurf about a month ago. I used it for a while now, but just today, the error appears every time open the program. I don't even know how it happened, it just occurred randomly. I restarted the program for at least 20 times, but at the end, nothing changed.

Image here -> http://i26.tinypic.com/15hzqkz.jpg

I'm using Windows Vista Home Premium x64

I have ran it on administrator, turned off both firewall and antivirus, ran it on windows xp compatibility, lastly restarted my computer.

Is there something that would solve the problem?

Edit: this program doesn't need to be installed

Thanks

-John

Edited by John K Smith, 27 July 2010 - 09:14 AM.


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#2 Queen-Evie

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Posted 27 July 2010 - 09:04 AM

Please download the Revo Uninstaller to your desktop.

Note ---> Scroll down the page and be sure to download the "freeware" version not the "30d fully functional free trial"
•Double click Revo.exe to install and run.
•Highlight Ultrasurf.
•Choose Uninstall.
•Are you sure - Yes
•Mode - Advanced
•Are you sure - Yes
•Initial Uninstall - Next
If successful, and asked for a reboot, say no.
•Scanning for leftovers - Next
•Check the bolded box only!!!! <--- Important!!
To make sure you get everything, if any entries-usually the last thing listed and not in bold-have a + sign click on the + until you see more bolded items. Check those items to delete. Click next and let it find files you can safely delete.
•Delete
•Yes
•Finish
If you were told you needed to reboot, do so now.

Reinstall Ultrasurf. See if that resolves your issue.

Edited by Queen-Evie, 27 July 2010 - 09:08 AM.


#3 John K Smith

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Posted 27 July 2010 - 09:13 AM

oh, whoops. i forgot to mention it was just a simple .exe file that doesn't require installation. sorry about that, i'll add that to the original post.

#4 Queen-Evie

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Posted 27 July 2010 - 12:10 PM

Removed my original reply after receiving this from Grinler

Using legitimate proxy services is completely legal. We do not, though, support those who are using proxy servers that they do not have authorization to use.


Edited by Queen-Evie, 27 July 2010 - 02:40 PM.


#5 cryptodan

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Posted 27 July 2010 - 05:06 PM

Try redownloading it and running it again.

#6 John K Smith

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Posted 27 July 2010 - 08:15 PM

@Queen-Evie: I am actually authorized to use this proxy. My company requires it to run tests on some sites with it. I have actually been suggested to use this proxy.


@cryptodan: I attempted it, but at the end, no luck :/

#7 cryptodan

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Posted 27 July 2010 - 08:17 PM

Something within your IT Department/Policy has changed. Have you considered a Free AOL Account?

#8 John K Smith

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Posted 27 July 2010 - 08:55 PM

I might as well search for an alternative to replace this program.

Thanks anyways!! :thumbsup:




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