Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer I just bought keeps blue screening..


  • Please log in to reply
9 replies to this topic

#1 pandmasana

pandmasana

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:12:07 PM

Posted 27 July 2010 - 04:27 AM

I keep getting this error after I just unpacked my computer I just bought, This one to be exact http://www.tigerdirect.com/applications/Se...?Sku=I455-95500

Any idea? D: I think it is a hardware issue...but of what?



Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033



Additional information about the problem:

BCCode: 3b

BCP1: 00000000C0000096

BCP2: FFFFF80002CD5770

BCP3: FFFFF88003EBAF80

BCP4: 0000000000000000

OS Version: 6_1_7600

Service Pack: 0_0

Product: 768_1



Files that help describe the problem:

C:\Windows\Minidump\072710-17347-01.dmp

C:\Users\TkoGame\

Edited by pandmasana, 27 July 2010 - 04:28 AM.


BC AdBot (Login to Remove)

 


#2 abauw

abauw

  • Members
  • 951 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Kebun Kelapa
  • Local time:12:07 AM

Posted 27 July 2010 - 05:36 AM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply. :thumbsup:

:guitar: Take me to a place where time is frozen
You don't have to close your eyes to dream :busy:
You can find escape inside this moment :smash:
And I will follow  :whistle:


#3 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,772 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:07 AM

Posted 27 July 2010 - 11:41 AM

Brand new computer?

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,563 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:07 AM

Posted 27 July 2010 - 11:44 AM

Try uninstalling...then reinstalling...your video drivers.

Louis

#5 pandmasana

pandmasana
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:12:07 PM

Posted 27 July 2010 - 12:38 PM

Brand new computer?


Yup, brand spankin new : / Ill edit this post and post the stuff in a sec

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,772 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:07 AM

Posted 27 July 2010 - 01:07 PM

I'd call TigerDirect.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 pandmasana

pandmasana
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:12:07 PM

Posted 27 July 2010 - 02:19 PM

ok here are the pics of the BSOD thing (they are wide screen so I'll just post the links to them)

http://img267.imageshack.us/img267/3407/picc073tmp.jpg

http://img203.imageshack.us/img203/1213/pic85f4tmp.jpg

Well I took out two sticks of ram, and that seems to have stopped it... I guess I should call them about warranty replacement..

Edited by pandmasana, 27 July 2010 - 04:37 PM.


#8 Neil B.

Neil B.

  • Members
  • 191 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Missouri, USA
  • Local time:11:07 AM

Posted 27 July 2010 - 05:42 PM

Send it back. You shouldnt have to go through the hassle of fixing their screwup. If you can, I would get your money back and buy threw NewEgg.

#9 hamluis

hamluis

    Moderator


  • Moderator
  • 56,563 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:07 AM

Posted 27 July 2010 - 06:30 PM

I'm also in favor of sending it back :thumbsup:.

But now that you have played with it...are all the RAM modules the same in every respect?

If they are, the modules themselves may not be the problem...it could be the RAM slots/motherboard.

Louis

#10 Hahaz

Hahaz

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:07 PM

Posted 28 July 2010 - 01:22 PM

ok here are the pics of the BSOD thing (they are wide screen so I'll just post the links to them)

http://img267.imageshack.us/img267/3407/picc073tmp.jpg

http://img203.imageshack.us/img203/1213/pic85f4tmp.jpg

Well I took out two sticks of ram, and that seems to have stopped it... I guess I should call them about warranty replacement..


Its a good idea to check and make sure the RAM you bought supports your DIMM, (AKA Slots)
Its a good idea to go to the computers manufacturing website, and get support on that also.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users