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Network Conrtol Error - pplication cannot be executed The file is infected error


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4 replies to this topic

#1 dannic

dannic

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  • Local time:04:17 PM

Posted 27 July 2010 - 12:55 AM

Laptop running XP came up with this error today.

First is gave the Network Control errors about IP addresses accessing different things that took me to a list of bogus anti-virus software to download.

This eventually leads to Internet Explorer launching a bunch of windows full of bad links, like a bunch of porn type stuff.

Then it would not let me click on anything to install any scanning software without the Application cannot be executed error.

Finally I was able to run rskill from a usb drive and that stopped the Application cannot be executed error ... but the other Network Control popup keeps coming back.

I scanned with Adaware and removed those results ...

I tried to scan with Spybot, but it would not without an update and I did not want to connect to a network

I scanned with superantispyware scanner and removed what it found.

I tried to scan with avast, but the Network Control error came up and rebooted the machine by force and stopped that. Tried that twice with the same result.

I was able to get into Add/Remove programs and found the MediaBar 2.0 installed. I took that off -- wondering if that was the start of all this...

GMER scan too forever ... about 1.5 hours and the Network Controll popup caused a forced reboot before it could finsih ... so no GMER log yet.

DDS Log
DDS (Ver_10-03-17.01) - NTFSx86
Run by Admin at 21:27:57.42 on Mon 07/26/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1494 [GMT -7:00]

AV: avast! Antivirus *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\NetworkControl\nc.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Infinite Mind LC\eyeQ\ARLaunch.exe
C:\Program Files\Panasonic\PHOTOfunSTUDIO\PhAutoRun.exe
C:\Documents and Settings\Admin\Desktop\dds.scr
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.lds.org/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5643
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {28F4A32B-116F-48FD-B4CE-4273852BB730} - No File
TB: {B7D3E479-CC68-42B5-A338-938ECE35F419} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [NetworkControl] c:\networkcontrol\nc.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [EPSON Stylus CX3800 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIACA.EXE /P26 "EPSON Stylus CX3800 Series" /O6 "USB001" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on USER764F] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p43 "auto epson stylus cx3800 series on user764f" /o19 "\\user764f\Printer6" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on USER764F (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p52 "auto epson stylus cx3800 series on user764f (copy 1)" /o16 "\\user764f\CX800" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on MITCHELL_LAPTOP] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p50 "auto epson stylus cx3800 series on mitchell_laptop" /o26 "\\mitchell_laptop\Printer4" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on DANIEL] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p41 "auto epson stylus cx3800 series on daniel" /o14 "\\daniel\CX800" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on MITCHELL] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p43 "auto epson stylus cx3800 series on mitchell" /o19 "\\mitchell\Printer4" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on DANIEL (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p50 "auto epson stylus cx3800 series on daniel (copy 1)" /o21 "\\daniel\CX800 Daniel" /M "Stylus CX3800"
mRun: [Auto EPSON Stylus CX3800 Series on PRINTSERVER] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p46 "auto epson stylus cx3800 series on printserver" /o24 "\\printserver\ColorPrint" /M "Stylus CX3800"
mRun: [QuickBooksDB18] c:\program files\intuit\quickbooks 2006\qbdbmgrn.exe -n qb_joni_18 -qs -gd all -gk all -gp 4096 -gu all -ch 64m -c 32m -x tcpip(broadcastlistener=no;port=10180) -ti 0 -ec simple -ct- -qi -qw -tl 120 -oe c:\docume~1\admin\locals~1\applic~1\intuit\quickb~1\log\DBSTAR~1.LOG -y
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [\DANIEL\EPSON Stylus CX3800 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaca.exe /p35 "\\daniel\EPSON Stylus CX3800 Series" /O6 "USB002" /M "Stylus CX3800"
mExplorerRun: [RTHDBPL] c:\documents and settings\admin\application data\systemproc\lsass.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\miniey~1.lnk - c:\program files\infinite mind lc\eyeq\ARLaunch.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photof~1.lnk - c:\program files\panasonic\photofunstudio\PhAutoRun.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: line6.net
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1185380730984
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1185380697781
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} - hxxp://www.photogize.com/bponet/ImageUploader4.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\brx9t4a1.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.lds.org
FF - plugin: c:\documents and settings\admin\application data\mozilla\firefox\profiles\brx9t4a1.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\musicnotes\npmusicn.dll
FF - plugin: c:\program files\musicnotes\NPSibelius.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Firefox security: No Registry Reference - c:\program files\mozilla firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-7-26 64288]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-7-26 165456]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-7-26 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-26 40384]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1352832]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 SentinelKeysServer;Sentinel Keys Server;c:\program files\common files\safenet sentinel\sentinel keys server\sntlkeyssrvr.exe [2006-8-22 316992]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-26 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-26 40384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-12 135664]
S3 L6UX1;Service - Line 6 UX1;c:\windows\system32\drivers\L6UX1.sys [2008-12-12 530560]
S3 PTDLBus;PANTECH UM175AL Composite Device Driver;c:\windows\system32\drivers\ptdlbus.sys --> c:\windows\system32\drivers\PTDLBus.sys [?]
S3 PTDLMdm;PANTECH UM175AL Drivers;c:\windows\system32\drivers\ptdlmdm.sys --> c:\windows\system32\drivers\PTDLMdm.sys [?]
S3 PTDLVsp;PANTECH UM175AL Diagnostic Port;c:\windows\system32\drivers\ptdlvsp.sys --> c:\windows\system32\drivers\PTDLVsp.sys [?]
S3 PTDLWWAN;PANTECH UM175AL WWAN Driver;c:\windows\system32\drivers\ptdlwwan.sys --> c:\windows\system32\drivers\PTDLWWAN.sys [?]

=============== Created Last 30 ================

2010-07-27 04:19:19 0 -c--a-w- c:\documents and settings\admin\defogger_reenable
2010-07-27 02:32:45 38848 ----a-w- c:\windows\avastSS.scr
2010-07-27 02:32:31 0 dc----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-07-27 02:21:34 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-07-27 01:14:39 0 dc----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-07-27 01:14:39 0 dc----w- c:\docume~1\admin\applic~1\SUPERAntiSpyware.com
2010-07-27 01:14:10 0 d-----w- c:\program files\SUPERAntiSpyware
2010-07-27 01:10:06 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-07-27 01:09:29 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}
2010-07-27 01:09:01 0 d-----w- c:\program files\Lavasoft
2010-07-27 00:43:52 0 dc----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-07-27 00:43:52 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-07-26 19:48:05 154 -c--a-w- c:\documents and settings\admin\a.bat
2010-07-26 19:48:03 0 dc----w- C:\NetworkControl
2010-07-09 15:27:19 0 dcsh--w- c:\docume~1\admin\applic~1\SystemProc

==================== Find3M ====================

2009-02-17 20:12:33 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009021720090218\index.dat

============= FINISH: 21:28:54.09 ===============

I got the GMER scan finished... See attached

[b]Merged posts. ~ OB[b/]

Attached Files


Edited by Orange Blossom, 27 July 2010 - 05:57 PM.


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,829 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:17 AM

Posted 05 August 2010 - 05:46 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 dannic

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Posted 05 August 2010 - 10:19 AM

Thanks for getting back to me.... I did find a local tech to clean the system up and get it going. She recommended Comodo Firewall, Microsoft Security Essentials and CCleaner. I don't know what she did to clean the system off. She also recomended IE8 instead of Firefox.

I would be happy know what you recommend to keep the system safe in the future?



#4 Elise

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Posted 05 August 2010 - 01:11 PM

My recommendations are as follows (generally speaking): smile.gif
Firewall: router + windows XP firewall, or if you have no router, Online Armor, ZoneAlarm or Comodo.
Antivirus: MS Security Essentials, Avast or Avira Antivir
Antispyware: Malwarebytes antimalware and/or Super Antispyware.

See also below for more information.

Please read these advices, in order to prevent reinfecting your PC:
  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  2. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  3. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  4. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:

regards, Elise


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#5 Elise

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Posted 16 August 2010 - 06:49 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


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