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Urgent: does MBAM remove keylogger logs, or only the programs itself?


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2 replies to this topic

#1 Peppep

Peppep

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  • Local time:05:11 PM

Posted 26 July 2010 - 09:12 PM

First of all - I understand and respect that there is a lot of pressure on you guys working to help people here, and that there is a waiting time. And I do not think that I'm more important than anyone else. However, I'm at the moment helping a friend with her computer, her husband has installed surveillance programs. and he's coming back from a trip this afternoon, so I hope someone could answer me quickly. MBAM found and removed "Refog keylogger" - does that mean that only the program components itself has been removed? Or would the logs/content be removed as well? If not, how can I locate them?

Thank you very much! In case you need them, I'm including the log from MBAM and a DDS log from after the MBAM scanning. I'm sorry that I haven't done this like stated in the preparation guide, because I wasn't aware of this forum before I ran the scans.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Databaseversjon: 4345

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

25.07.2010 14:35:41
mbam-log-2010-07-25 (14-35-41).txt

Skanntype: Hurtigsøk
Objekter skannet: 126334
Tid tilbakelagt: 12 minutt(er), 45 sekund(er)

Minneprosesser infisert: 0
Minnemoduler infisert: 0
Registernøkler infisert: 0
Registerverdier infisert: 0
Registerfiler infisert: 0
Mapper infisert: 12
Filer infisert 109

Minneprosesser infisert:
(Ingen skadelige objekter funnet)

Minnemoduler infisert:
(Ingen skadelige objekter funnet)

Registernøkler infisert:
(Ingen skadelige objekter funnet)

Registerverdier infisert:
(Ingen skadelige objekter funnet)

Registerfiler infisert:
(Ingen skadelige objekter funnet)

Mapper infisert:
C:\ProgramData\MPK (Refog.Keylogger) -> Delete on reboot.
C:\ProgramData\MPK\1 (Refog.Keylogger) -> Delete on reboot.
C:\ProgramData\MPK\1 (Refog.Keylogger) -> Files: 3243 -> Delete on reboot.
C:\ProgramData\MPK\CPDA (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\CPDM (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\REFOG Personal Monitor (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK (Refog.Keylogger) -> Delete on reboot.
C:\Windows\System32\MPK\Help (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images (Refog.Keylogger) -> Quarantined and deleted successfully.

Filer infisert
C:\ProgramData\MPK\key.bin (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\M0000 (Refog.Keylogger) -> Delete on reboot.
C:\ProgramData\MPK\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\CPDM\cpfm.bin (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\REFOG Personal Monitor\Order now!.lnk (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\REFOG Personal Monitor\REFOG Personal Monitor on the Web.lnk (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\REFOG Personal Monitor\REFOG Personal Monitor.lnk (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\French.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\German.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\icon_1.ico (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\key.bin (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\libeay32.dll (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\lnkmst.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\logstart.vbs (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\loguninstall.vbs (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Mpk.dll (Refog.Keylogger) -> Delete on reboot.
C:\Windows\System32\MPK\MPK.exe (Refog.Keylogger) -> Delete on reboot.
C:\Windows\System32\MPK\Mpk64.dll (Refog.Keylogger) -> Delete on reboot.
C:\Windows\System32\MPK\MPK64.exe (Refog.Keylogger) -> Delete on reboot.
C:\Windows\System32\MPK\MpkNetInstall.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\MPKView.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Romanian.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Spanish.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\sqlite3.dll (Refog.Keylogger) -> Delete on reboot.
C:\Windows\System32\MPK\ssleay32.dll (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\trial_pro.ini (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\unins000.dat (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\unins000.exe (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\unins000.msg (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\zlib1.dll (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\alarms.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\clipboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\computer.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\delivery.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\file.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\filters.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\imhelp.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\internet.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\invisible.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\keyboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\logging.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\log_size.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\need_update_net.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\password.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\programs.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\screenshot.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\settings_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\update.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\English\users_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\alarms.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\clipboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\computer.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\delivery.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\file.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\filters.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\imhelp.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\internet.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\invisible.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\keyboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\logging.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\log_size.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\need_update_net.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\password.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\programs.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\screenshot.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\settings_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\German\users_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\alarms.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\clipboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\computer.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\delivery.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\filters.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\internet.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\invisible.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\keyboard.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\logging.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\log_size.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\password.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\programs.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\screenshot.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\settings_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Help\Spanish\users_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_em_english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_em_english.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_em_german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_em_german.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_em_spanish.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_em_spanish.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_english.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_german.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_pm_english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_pm_english.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_pm_german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_pm_german.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_pm_spanish.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_pm_spanish.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_russian.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_spanish.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\banner_spanish.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\upgrade_aeu.png (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\upgrade_aus.png (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\upgrade_eu.png (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\upgrade_us.png (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\vista_hide.bmp (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\Windows\System32\MPK\Images\xp_hide.bmp (Refog.Keylogger) -> Quarantined and deleted successfully.




DDS (Ver_10-03-17.01) - NTFSX64
Run by Henriette at 15:43:23,71 on 25.07.2010
Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Ultimate 6.0.6000.0.1252.47.1044.18.1982.613 [GMT 2:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
SP: Microsoft Security Essentials *enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDE}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Windows\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\CCleaner\CCleaner.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Henriette\Downloads\Tmp\dds.scr
C:\Windows\SysWOW64\conime.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files (x86)\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Påloggingshjelp for Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files (x86)\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files (x86)\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files (x86)\windows live\messenger\msnmsgr.exe" /background
uRun: [Skype] "c:\program files (x86)\skype\phone\Skype.exe" /nosplash /minimized
uRun: [WMPNSCFG] c:\program files (x86)\windows media player\WMPNSCFG.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
StartupFolder: c:\users\henrie~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files (x86)\openoffice.org 3\program\quickstart.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
IE: E&ksporter til Microsoft Excel - c:\progra~2\mi1933~1\office11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files (x86)\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\mi1933~1\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files (x86)\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL
{4f3ed5cd-0726-42a9-87f5-d13f3d2976ac}
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun-x64: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun-x64: [RtHDVCpl] RAVCpl64.exe
mRun-x64: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
STS-X64: {E31004D1-A431-41B8-826F-E902F9D95C81}: Windows DreamScene

================= FIREFOX ===================

FF - ProfilePath - c:\users\henrie~1\appdata\roaming\mozilla\firefox\profiles\skwvzogz.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - www.vg.no
FF - component: c:\program files (x86)\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files (x86)\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files (x86)\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\henriette\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\windows\syswow64\macromed\flash\NPSWF32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".no");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 173984]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 40832]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2010-5-29 93184]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-6-1 61288]
S3 fsssvc;Windows Live Tryggere for familien-tjenesten;c:\program files (x86)\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\drivers\usbaapl64.sys [2010-4-19 50688]

=============== Created Last 30 ================

2010-07-25 12:18:36 0 d-----w- c:\users\henrie~1\appdata\roaming\Malwarebytes
2010-07-25 12:18:22 0 d-----w- c:\programdata\Malwarebytes
2010-07-25 12:18:21 24664 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-25 12:18:20 0 d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2010-07-25 11:56:01 0 d-----w- c:\program files (x86)\CCleaner
2010-07-10 20:10:11 0 d-----w- c:\users\henrie~1\appdata\roaming\OpenOffice.org
2010-07-10 20:04:44 0 d-----w- c:\program files (x86)\JRE
2010-07-10 20:03:10 0 d-----w- c:\program files (x86)\OpenOffice.org 3
2010-07-08 07:09:24 0 d-----w- c:\program files (x86)\Nordic Softsales
2010-07-05 19:43:32 0 d-----w- c:\program files (x86)\MSECache
2010-07-03 22:04:08 0 d-----w- c:\users\henrie~1\appdata\roaming\Spotify
2010-07-03 22:03:31 0 d-----w- c:\program files (x86)\Spotify
2010-07-01 14:41:18 687 ----a-w- c:\windows\syswow64\runrefog.lnk
2010-07-01 14:41:18 687 ----a-w- c:\windows\syswow64\runkgb.lnk
2010-06-30 15:25:37 0 d-----w- c:\program files (x86)\Microsoft Antimalware
2010-06-27 07:32:14 0 d-----w- c:\users\henrie~1\appdata\roaming\Helios
2010-06-27 07:31:57 0 d-----w- c:\program files (x86)\TextPad 5
2010-06-27 00:11:38 126312 ----a-w- c:\windows\system32\GEARAspi64.dll
2010-06-27 00:11:38 107368 ----a-w- c:\windows\syswow64\GEARAspi.dll
2010-06-27 00:11:37 34152 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-06-27 00:10:38 0 d-----w- c:\program files\iPod
2010-06-27 00:10:34 0 d-----w- c:\programdata\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
2010-06-27 00:10:34 0 d-----w- c:\program files\iTunes
2010-06-27 00:10:34 0 d-----w- c:\program files (x86)\iTunes
2010-06-27 00:07:51 0 d-----w- c:\programdata\Apple Computer
2010-06-27 00:04:41 0 d-----w- c:\program files\common files\Apple
2010-06-27 00:04:21 0 d-----w- c:\program files\Bonjour
2010-06-27 00:04:21 0 d-----w- c:\program files (x86)\Bonjour
2010-06-27 00:03:38 0 d-----w- c:\programdata\Apple
2010-06-26 14:39:44 56 ---ha-w- c:\programdata\ezsidmv.dat
2010-06-26 14:32:32 0 d-----r- c:\program files (x86)\Skype
2010-06-26 14:32:21 0 d-----w- c:\programdata\Skype
2010-06-26 14:15:51 0 d-----w- c:\users\henriette\Tracing
2010-06-25 20:28:39 0 d-sh--w- c:\programdata\MPK

==================== Find3M ====================

2010-07-25 13:35:59 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-07-25 13:35:59 51200 ----a-w- c:\windows\inf\infpub.dat
2010-07-25 13:04:37 79408 ----a-w- c:\windows\system32\perfc014.dat
2010-07-25 13:04:37 476858 ----a-w- c:\windows\system32\perfh014.dat
2010-07-25 13:01:41 90111 ----a-w- c:\programdata\nvModes.dat
2010-06-27 00:06:43 86016 ----a-w- c:\windows\inf\infstor.dat
2010-06-24 16:08:15 411368 ----a-w- c:\windows\syswow64\deployJava1.dll
2010-06-24 16:08:15 153376 ----a-w- c:\windows\syswow64\javaws.exe
2010-06-24 16:08:15 145184 ----a-w- c:\windows\syswow64\javaw.exe
2010-06-24 16:08:15 145184 ----a-w- c:\windows\syswow64\java.exe
2010-06-10 22:37:42 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-06-10 22:35:14 525792 ----a-w- c:\windows\DIFxAPI.dll
2010-06-10 22:35:01 315392 ----a-w- c:\windows\HideWin.exe
2010-06-10 22:24:11 0 --sha-r- c:\windows\system32\drivers\103C_HP_cNB_Pavilion tx2000 Notebook PC_Y5335KV_0U_QCNF81569PK_EU_4A_I30E5_SQuanta_V88.08_F.06_T080222_WV1-0_L414_M1983_J160_7AMD_8F82_92.00_#100611_N10DE0269;14E44328_(KM103EA#UUW)_XMOBILE_CN10_Z_2Rev 1.MRK
2010-06-07 14:51:44 6656 ----a-w- c:\windows\system32\bcmwlrc.dll
2010-06-07 14:51:39 95472 ----a-w- c:\windows\system32\bcmwlcoi.dll
2010-06-07 14:51:39 3880448 ----a-w- c:\windows\system32\bcmihvsrv64.dll
2010-06-07 14:51:39 3544064 ----a-w- c:\windows\system32\bcmihvui64.dll
2010-06-07 14:51:39 2041848 ----a-w- c:\windows\system32\drivers\BCMWL664.SYS
2010-06-01 17:37:48 270208 ------w- c:\windows\system32\MpSigStub.exe
2010-05-29 22:42:15 1937408 ----a-w- c:\windows\system32\setupapi.dll
2010-05-29 22:42:14 1585664 ----a-w- c:\windows\syswow64\setupapi.dll
2010-05-29 19:49:27 658944 ----a-w- c:\windows\system32\kerberos.dll
2010-05-29 19:49:27 494592 ----a-w- c:\windows\syswow64\kerberos.dll
2010-05-29 19:49:25 343040 ----a-w- c:\windows\system32\schannel.dll
2010-05-29 19:49:25 272384 ----a-w- c:\windows\syswow64\schannel.dll
2010-05-29 19:46:17 2048 ----a-w- c:\windows\system32\tzres.dll
2010-05-29 19:46:16 2048 ----a-w- c:\windows\syswow64\tzres.dll
2010-05-29 19:32:10 361472 ----a-w- c:\windows\system32\es.dll
2010-05-29 19:32:10 268800 ----a-w- c:\windows\syswow64\es.dll
2010-05-29 19:31:40 275360 ----a-w- c:\windows\system32\DreamScene.dll
2010-05-29 19:31:40 1300992 ----a-w- c:\windows\system32\themecpl.dll
2010-05-29 19:31:40 1152000 ----a-w- c:\windows\syswow64\themecpl.dll
2010-05-29 17:13:46 2758656 ----a-w- c:\windows\system32\win32k.sys
2010-05-29 17:12:51 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-05-29 17:12:51 272896 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-05-29 17:12:51 134144 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-05-29 17:11:52 4424072 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-05-29 17:10:48 81408 ----a-w- c:\windows\system32\drivers\mpsdrv.sys
2010-05-29 17:10:48 679936 ----a-w- c:\windows\system32\FirewallAPI.dll
2010-05-29 17:10:48 580608 ----a-w- c:\windows\system32\MPSSVC.dll
2010-05-29 17:10:47 72192 ----a-w- c:\windows\system32\cmifw.dll
2010-05-29 17:10:47 61952 ----a-w- c:\windows\syswow64\cmifw.dll
2010-05-29 17:10:47 19968 ----a-w- c:\windows\system32\wfapigp.dll
2010-05-29 17:10:47 106496 ----a-w- c:\windows\system32\icfupgd.dll
2010-05-29 17:10:46 392192 ----a-w- c:\windows\syswow64\FirewallAPI.dll
2010-05-29 17:07:05 287744 ----a-w- c:\windows\system32\raschap.dll
2010-05-29 17:07:05 274432 ----a-w- c:\windows\syswow64\raschap.dll
2010-05-29 17:07:05 267264 ----a-w- c:\windows\system32\rastls.dll
2010-05-29 17:07:05 232960 ----a-w- c:\windows\syswow64\rastls.dll
2010-05-29 17:06:09 840704 ----a-w- c:\windows\syswow64\kernel32.dll
2010-05-29 17:06:06 25600 ----a-w- c:\windows\syswow64\amxread.dll
2010-05-29 17:06:06 14848 ----a-w- c:\windows\syswow64\apilogen.dll
2010-05-29 17:06:05 25600 ----a-w- c:\windows\system32\amxread.dll
2010-05-29 17:06:05 15872 ----a-w- c:\windows\system32\apilogen.dll
2010-05-29 17:05:10 379392 ----a-w- c:\windows\system32\gdi32.dll
2010-05-29 17:05:10 303616 ----a-w- c:\windows\syswow64\gdi32.dll
2010-05-29 16:58:08 1808896 ----a-w- c:\windows\system32\NlsLexicons0046.dll
2010-05-29 16:57:59 4093440 ----a-w- c:\windows\system32\NlsLexicons004c.dll
2010-05-29 16:53:25 9728 ----a-w- c:\windows\syswow64\LAPRXY.DLL
2010-05-29 16:53:25 301056 ----a-w- c:\windows\system32\WMASF.DLL
2010-05-29 16:53:25 223232 ----a-w- c:\windows\syswow64\WMASF.DLL
2010-05-29 16:53:25 2048 ----a-w- c:\windows\syswow64\asferror.dll
2010-05-29 16:53:25 2048 ----a-w- c:\windows\system32\asferror.dll
2010-05-29 16:53:25 11776 ----a-w- c:\windows\system32\LAPRXY.DLL
2010-05-29 16:51:14 34816 ----a-w- c:\windows\system32\LangCleanupSysprepAction.dll
2010-05-29 16:51:14 199680 ----a-w- c:\windows\system32\lpksetup.exe
2010-05-29 16:51:13 29184 ----a-w- c:\windows\system32\lpremove.exe
2010-05-29 16:51:13 12800 ----a-w- c:\windows\system32\MUILanguageCleanup.dll
2010-05-29 16:44:21 461824 ----a-w- c:\windows\system32\drivers\srv.sys
2010-05-29 16:44:21 118272 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-05-29 16:43:45 95232 ----a-w- c:\windows\syswow64\PortableDeviceClassExtension.dll
2010-05-29 16:43:45 331264 ----a-w- c:\windows\system32\PortableDeviceApi.dll
2010-05-29 16:43:45 241152 ----a-w- c:\windows\syswow64\PortableDeviceApi.dll
2010-05-29 16:43:45 160768 ----a-w- c:\windows\syswow64\PortableDeviceTypes.dll
2010-05-29 16:43:44 214528 ----a-w- c:\windows\system32\PortableDeviceTypes.dll
2010-05-29 16:43:44 105984 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll
2010-05-29 16:42:51 84480 ----a-w- c:\windows\syswow64\INETRES.dll
2010-05-29 16:42:51 737792 ----a-w- c:\windows\syswow64\inetcomm.dll
2010-05-29 16:42:50 996352 ----a-w- c:\windows\system32\inetcomm.dll
2010-05-29 16:42:50 84480 ----a-w- c:\windows\system32\INETRES.dll
2010-05-29 10:05:10 174 --sha-w- c:\program files\desktop.ini
2010-05-29 10:05:10 174 --sha-w- c:\program files (x86)\desktop.ini
2010-05-29 03:29:42 27648 ----a-w- c:\windows\system32\dnscacheugc.exe
2010-05-29 03:29:42 114176 ----a-w- c:\windows\system32\dnsrslvr.dll
2010-05-29 03:29:41 24576 ----a-w- c:\windows\syswow64\dnscacheugc.exe
2010-05-29 03:29:41 162816 ----a-w- c:\windows\syswow64\dnsapi.dll
2010-05-29 03:27:57 8147968 ----a-w- c:\windows\syswow64\wmploc.DLL
2010-05-29 03:27:55 10622464 ----a-w- c:\windows\syswow64\wmp.dll
2010-05-29 03:27:54 7680 ----a-w- c:\windows\syswow64\spwmp.dll
2010-05-29 03:27:53 4096 ----a-w- c:\windows\syswow64\dxmasf.dll
2010-05-29 03:27:52 8148480 ----a-w- c:\windows\system32\wmploc.DLL
2010-05-29 03:27:49 9216 ----a-w- c:\windows\system32\spwmp.dll
2010-05-29 03:27:48 5120 ----a-w- c:\windows\system32\dxmasf.dll
2010-05-29 03:27:38 372736 ----a-w- c:\windows\system32\unregmp2.exe
2010-05-29 03:27:38 311296 ----a-w- c:\windows\syswow64\unregmp2.exe
2010-05-29 03:24:52 1645568 ----a-w- c:\windows\syswow64\connect.dll
2010-05-29 03:24:51 1691648 ----a-w- c:\windows\system32\connect.dll
2010-05-29 03:23:07 50688 ----a-w- c:\windows\system32\drivers\hdaudbus.sys
2010-05-29 03:17:41 87040 ----a-w- c:\windows\syswow64\msoert2.dll

============= FINISH: 15:48:57,30 ===============

Edited by Peppep, 26 July 2010 - 09:15 PM.


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,316 posts
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  •  
  • Gender:Female
  • Location:Romania
  • Local time:06:11 PM

Posted 05 August 2010 - 05:44 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

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Posted 16 August 2010 - 06:58 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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