I've attached the HijackThis log. Can anyone see anything?
EDIT: HJT log removed, not pertinent to printer issues, not allowed in XP forum ~ Hamluis.
I just inserted a brand new colour cartridge as, as expected, it still won't print.
Instead I get the message spooler subsystem app has encountered a problem and needs to close. Sorry for the inconvenience.
The error signature is:
szAppName: spool sv.exe sz AppVer:5.1.2600.5512
szModName: dlcjhpec.dll sz ModVer: 188.8.131.52 offset: 00015ba3
Edited by jmrpjb, 26 July 2010 - 07:15 PM.
Moved from XP to External Hardware ~ Hamluis.