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What did my kid do?

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5 replies to this topic

#1 mrdave100


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Posted 26 July 2010 - 12:03 PM

When I boot up my computer it does not show the screen that says Windows XP loading. It doesn't show the screen where I'm given the option to go into the BIOS etc. It goes straight from black to the desktop. However, the desktop does not have a start button and there are few icons scattered around. Any thoughts as to how I can get the start button back, get to the BIOS, etc? Thanks.

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#2 Queen-Evie


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Posted 26 July 2010 - 12:35 PM

One thing you can try, a system restore to a time just before the issue began.

If you have the bottom toolbar on the screen:

Click an empty portion of the toolbar, choose Task Manager/Applications tab/New Task.

Type in rstrui, then OK.

When the restore folder opens, click the icon named rstrui

System restore will open, choose the first option, click Next.

Choose a restore point-click Next. Your computer will reboot. After you reboot, you will find out if the restore was successful.

edit to add: if it works, you may find out when you reboot and the process is normal.

Edited by Queen-Evie, 26 July 2010 - 12:39 PM.

#3 bicycle bill

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Posted 26 July 2010 - 04:42 PM

Have you tried this? Task manager>applications>new task and type explorer.exe.

#4 mrdave100

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Posted 26 July 2010 - 06:09 PM

How do I get to the task manager?

#5 Kazinsal


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Posted 26 July 2010 - 07:46 PM


Hit control+alt+delete to access the Task Manager, then do the steps to System Restore as Queen-Evie said. The "explorer.exe" solution is only a partial fix, as it'll need to be done every time the computer is started. I suggest doing what Evie said after starting the Task Manager.

Hope this helps,

#6 Romeo29


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Posted 26 July 2010 - 09:17 PM

If it does not show any BIOS related message, then the monitor may be taking long time in responding. Have you checked you monitor settings. Most modern monitor LCD screen have settings option buttons on front.

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