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#1 longball380

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Posted 26 July 2010 - 11:00 AM

About a week ago my computer started playing audio clips which sounded like they were coming from some obscure news cast. I would have no tabs opened but when I would open my task manager I would see numerous IE windows open. The only way I could end these audio transmissions was to close all of these IE windows from the task manager. I ran Ad-Aware and Norton numerous times and the audio clips seem to have stopped playing, however, now I am dealing with being redirected on my Google searches. About 90% of the time when I search anything on Google I get redirected to a sales site. The weird part is that not only does this not happen on any of my other search engines but if I use say Yahoo to do a search and then go back to Google, Google will work just fine. In addition, I now have a file in my favorites menu called _favdata.dat, and whenever I try to delete this it shuts down IE. I currently am running a laptop with Vista Ultimate installed and IE8. Any help you can give me would be awesome as I am days away from completing my master's and need to ensure that my files are accessible!

Edited by longball380, 26 July 2010 - 11:05 AM.


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#2 quietman7

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Posted 26 July 2010 - 02:36 PM

Please download the TDSS Rootkit Removing Tool (TDSSKiller.zip) and save it to your Desktop. <-Important!!!
Be sure to print out and follow the instructions provided on that same page for performing a scan or refer to these instructions.
  • Extract (unzip) the file to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the Desktop. Vista/Windows 7 users refer to these instructions.
  • If you don't have an extracting program, then download TDSSKiller.exe and use that instead.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com).
  • Some types of malware will disable security tools so they will not run. Renaming helps to prevent the malware from doing this.
    If you do not see the file extension, please refer to
    How to change the file extension.
  • Double-click on TDSSKiller.exe or 123abc.com (if you renamed it) to run the tool for known TDSS variants.
  • Click the Start Scan button.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time.txt (i.e. TDSSKiller.2.3.2.2_20.07.2010.08.26.56_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

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#3 longball380

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Posted 26 July 2010 - 04:29 PM

Thank you very much! It appears to have worked. This is the file that was listed.

2010/07/26 16:10:39.0780 Detected object count: 1
2010/07/26 16:10:45.0509 pci (b497e2a63862a483e304269d9aa70fba) C:\Windows\system32\drivers\pci.sys
2010/07/26 16:10:45.0511 Suspicious file (Forged): C:\Windows\system32\drivers\pci.sys. Real md5: b497e2a63862a483e304269d9aa70fba, Fake md5: 01b94418deb235dff777cc80076354b4
2010/07/26 16:10:51.0437 Backup copy not found, trying to cure infected file..
2010/07/26 16:10:51.0438 Cure success, using it..
2010/07/26 16:10:51.0468 C:\Windows\system32\drivers\pci.sys - will be cured after reboot
2010/07/26 16:10:51.0468 Rootkit.Win32.TDSS.tdl3(pci) - User select action: Cure
2010/07/26 16:12:00.0214 Deinitialize success

#4 quietman7

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Posted 26 July 2010 - 04:31 PM

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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