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Blue Screen of death


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#1 castlelgr

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Posted 26 July 2010 - 07:56 AM

Hi there cant start up my desk top. Whether I try to go into safety mode or any mode it doesnt matter. I get the message:

A problem has been detected and windows had been shut down to prevent damage to your computer.

blah blah blah

STOP: 0x0000007e (0x0000005, 0x8728f963, 0xf7a868ac, 0xf7a865a8)


My computer was bought with XP home installed so I dont have the disk for it, but I dont know if I even need it as I have no idea what the problem is. Anyone that help with this?

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#2 hamluis

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Posted 26 July 2010 - 08:33 AM

Hold on, I've asked someone to take a look :thumbsup:.

Louis

#3 castlelgr

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Posted 26 July 2010 - 08:38 AM

Thanks Hamluis, I have now managed to create a boot disk, so can access dos.

#4 coxchris

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Posted 26 July 2010 - 11:45 AM

Edit: Already mention in Post: Windows disc

So can you access command Prompt

Could you provide me with the manufacture of your hard drive so I could link the specific diagnostic tool for it?

Edited by coxchris, 26 July 2010 - 11:49 AM.

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#5 castlelgr

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Posted 26 July 2010 - 11:57 AM

Intel pentium 4 I believe. Its a Dell computer.
Can access command prompt yes

#6 coxchris

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Posted 26 July 2010 - 12:05 PM

what is the system model number for that pc so I can look it up.

See if you can run a chkdsk :c /f through the command prompt. It will check for any errors and repair them on that hard drive.

Edited by coxchris, 26 July 2010 - 12:05 PM.

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#7 castlelgr

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Posted 26 July 2010 - 12:16 PM

Where can I find system model number?

#8 castlelgr

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Posted 26 July 2010 - 12:31 PM

FFS tried the bootable recovery disk here http://www.bleepingcomputer.com/forums/t/138692/xp-boot-fixes/

And now I dont seem to have a harddrive

#9 castlelgr

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Posted 27 July 2010 - 04:05 AM

Ok somehow managed to find the disk that they used to install my Windows back when I bought it. It was hidden in some manual I never read. Have re installed windows and it works.




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