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#1 barbaramx

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Posted 06 October 2004 - 04:55 PM

hi,

i have a dumb.exe on my c drive and i cant delete it

as well i have an ie search tool bar that i didnt download..
i already tried spyware and adaware and i cant seem to get rid of that file

thanks

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#2 tg1911

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Posted 06 October 2004 - 05:33 PM

Are you using these basic programs?
aČ free
Ad-Aware
Spybot S&D
SpywareBlaster
SpywareGuard

If not, you should really consider it. These programs, updated and
used regularly, will do a lot to keep your computer clean of spyware, trojans,
keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

Please read this tutorial on Spybot S&D before using it. Spybot can do serious damage if not used properly.

Run these online virus scanners:

http://www.pandasoftware.com/activescan/

http://housecall.trendmicro.com/

You need to update Windows.
Start / All Programs / Windows Update
Download, and install, all of the "critical" updates.


If that doesn't work:

Download the latest version of HijackThis, from here.

Create a directory on your hardrive, to save HijackThis.exe, called c:\hijackthis. This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Read the pinned post in the HJT forum, here

Then, run a log, and post it in the HJT forum. Do not fix anything, yet.
A member, of the HJT Team, will help you out.
Please, be patient, these people are volunteers. They will help you out, as soon as possible.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 barbaramx

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Posted 13 October 2004 - 01:55 AM

thanks! i was able to delete dumb.exe and downloaded spyware and lavasoft..however, i can't get rid of 124788.exe. even with both of these programs. i keep deleting the file but it installs itself over and over...any advice?
thanks again!

#4 tg1911

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Posted 13 October 2004 - 06:54 AM

What are the names, of the anti-spyware programs, you are using?
I assume, "lavasoft" is "Ad-aware".
What is "spyware"?
What operating system are you using (98,XP,....)?

If you are using XP, turn off System Restore:
Right click My Computer / Properties / System Restore tab / put a check in Turn off System Restore / Apply / OK

Then reboot into safe mode:
Repeatedly tap the F8 key during boot-up, until you are presented with a Windows XP Advanced Options menu.
Select the Safe Mode, using the arrow keys.
Then press Enter.

Try to delete your file.
Then restart your computer, and turn System Restore back on.

Did you do the online virus scans I recommended, in my last post?
If not, then do them.

If you did then:

Download the latest version of HijackThis (HJT), from here.

Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
Put HijackThis.exe, in this folder.
This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Read the pinned post in the HJT forum, here
Follow the directions, EXACTLY! This is important!

Then, run a log, and post it in the HJT forum here. Do not fix anything, yet.
A member, of the HJT Team, will help you out.
Please, be patient, these people are volunteers. They will help you out, as soon as possible.

Edited by tg1911, 13 October 2004 - 08:21 AM.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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