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Backdoor Tidserv infection


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14 replies to this topic

#1 Ernie1961

Ernie1961

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  • Local time:08:12 AM

Posted 26 July 2010 - 04:59 AM

Hi,
My Norton security constently blocks a backdoor tidserv attck on my computer. After a short and unsuccessful discussion with Norton, their advice was I should be happy that their product is blocking these attacks dry.gif I searched the net for some alternative solutions and came across this site and many good reviews about the success. I have run the DDS check and it is below and I have attached the attach file but I have had problems with the GMER programme. It runs the scan for so long then restarts the computer. Is this a problem with the programme or my computer?
Thanks
Ernie1961

DDS (Ver_10-03-17.01) - NTFSx86
Run by Ernie at 22:02:27.59 on 25/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.321 [GMT 1:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Documents and Settings\Ernie\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = www.btyahoo.com
uWindow Title = Microsoft Internet Explorer provided by Abel
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMBgMonitor.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MediaFace Integration] c:\program files\fellowes\mediaface 4.0\SetHook.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111t configuration utility\wlan111t.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: tesco.net\memberservices
Trusted Zone: tesco.net\register
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-7-8 218592]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-4 310320]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-7-8 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-7-8 59664]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-4 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-4 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100709.001\IDSXpx86.sys [2010-7-10 331640]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-7-8 233136]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-7-8 112592]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2005-10-24 14336]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-4 117640]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-7-8 632792]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-7-8 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-7-8 1142224]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [2005-10-24 666368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100710.004\NAVENG.SYS [2010-7-10 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100710.004\NAVEX15.SYS [2010-7-10 1347504]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2010-7-8 63360]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2010-5-25 27632]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-7-8 33552]
R3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
S3 ATHFMWDL;NETGEAR WG111T bootloader driver;c:\windows\system32\drivers\athfmwdl.sys [2010-4-1 43392]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2005-12-3 17149]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2010-5-25 13224]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [2008-11-1 90536]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\system32\drivers\s0017mdfl.sys [2008-11-1 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\system32\drivers\s0017mdm.sys [2008-11-1 122152]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0017mgmt.sys [2008-11-1 115496]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\system32\drivers\s0017nd5.sys [2008-11-1 25768]
S3 s0017obex;Sony Ericsson Device 0017 USB WMC OBEX Interface;c:\windows\system32\drivers\s0017obex.sys [2008-11-1 111912]
S3 s0017unic;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (WDM);c:\windows\system32\drivers\s0017unic.sys [2008-11-1 117672]

=============== Created Last 30 ================

2010-07-09 20:48:20 10047488 ----a-w- c:\documents and settings\ernie\s-1-5-21-1542973847-234929837-1531391554-1006.rrr
2010-07-08 21:39:07 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2010-07-08 21:39:07 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2010-07-08 21:39:06 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2010-07-08 19:13:00 59664 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2010-07-08 19:13:00 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2010-07-08 19:13:00 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2010-07-08 18:38:44 0 d-----w- c:\program files\Spyware Doctor
2010-07-08 18:38:44 0 d-----w- c:\docume~1\ernie\applic~1\PC Tools
2010-07-08 18:38:44 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-06-27 21:20:03 0 d-----w- c:\docume~1\ernie\applic~1\Registry Mechanic
2010-06-27 16:46:14 0 d-----w- c:\docume~1\ernie\applic~1\SUPERAntiSpyware.com
2010-06-27 16:45:24 0 d-----w- c:\program files\common files\PC Tools
2010-06-27 16:40:39 0 d-----w- c:\docume~1\ernie\applic~1\Malwarebytes
2010-06-27 16:40:11 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-27 16:21:22 411368 ----a-w- c:\windows\system32\deployJava1.dll

==================== Find3M ====================

2010-06-08 02:16:01 763832 ----a-w- c:\windows\BDTSupport.dll
2010-06-08 00:21:02 1652664 ----a-w- c:\windows\PCTBDCore.dll
2010-05-25 17:20:40 1112288 ----a-w- c:\windows\system32\WdfCoInstaller01007.dll
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2006-04-23 18:57:17 10987704 -c--a-w- c:\program files\BYKIFreeItalian.exe
2006-03-26 19:48:29 27088 -c--a-w- c:\program files\carsound.zip
2006-03-24 09:40:13 817295 ----a-w- c:\program files\Lo67_Mexico_v11.zip
2006-03-24 09:37:11 852166 ----a-w- c:\program files\nurburg_1.0.zip
2006-03-24 09:36:51 2138439 ----a-w- c:\program files\mosport_1.2.zip
2006-03-24 09:35:37 1450683 ----a-w- c:\program files\rouen_1.1.zip
2006-03-24 09:35:09 1069853 ----a-w- c:\program files\silver_1.0.zip
2006-03-24 09:33:35 1827825 ----a-w- c:\program files\kyalami_1.0.zip
2006-03-24 08:26:43 86570238 ----a-w- c:\program files\gpl_2004_demo.zip
2003-06-20 02:05:04 49776 ----a-w- c:\windows\inf\usbhub20.sys
2003-06-20 02:05:04 24752 ----a-w- c:\windows\inf\hidclass.sys
2003-06-20 02:05:04 20688 ----a-w- c:\windows\inf\usbd.sys
2003-06-20 02:05:04 19728 ----a-w- c:\windows\inf\usbehci.sys
2003-06-20 02:05:04 138288 ----a-w- c:\windows\inf\usbport.sys
2008-09-09 17:34:13 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090920080910\index.dat

============= FINISH: 22:06:53.75 ===============

Attached Files



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#2 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
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  • Gender:Male
  • Location:California
  • Local time:12:12 AM

Posted 04 August 2010 - 01:19 PM

Hello and welcome to Bleeping Computer.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:

1. Rerun DDS and post the fresh DDS.txt and Attach.txt logs in your next post/reply.

2. Delete GMER.exe and then follow the instructions below:

Download and Run Gmer

Please download gmer.zip from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst


If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked.
  • Click the Scan button and let the program do its work. GMER will produce a log.
  • Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.

MalWare Removal University Master

Member of ASAP
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#3 Ernie1961

Ernie1961
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Posted 05 August 2010 - 12:45 AM

Hi km,
Thanks for your help fixing this problem. I have run both DDS and GMER although GMER I had to run GMER in safe mode. I have added all the logs as requested. Unfortunately I am going on holiday from the 6th till the 13th August so I won't be able to reply.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Ernie at 20:49:57.90 on 04/08/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.465 [GMT 1:00]

AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Documents and Settings\Ernie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.btyahoo.com
uWindow Title = Microsoft Internet Explorer provided by Abel
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMBgMonitor.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MediaFace Integration] c:\program files\fellowes\mediaface 4.0\SetHook.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111t configuration utility\wlan111t.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: tesco.net\memberservices
Trusted Zone: tesco.net\register
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-7-8 218592]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-4 310320]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-7-8 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-7-8 59664]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-4 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-4 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100709.001\IDSXpx86.sys [2010-7-10 331640]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-7-8 233136]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-7-8 112592]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2005-10-24 14336]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-4 117640]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-7-8 632792]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-7-8 366840]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [2005-10-24 666368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2010-5-25 27632]
S3 ATHFMWDL;NETGEAR WG111T bootloader driver;c:\windows\system32\drivers\athfmwdl.sys [2010-4-1 43392]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2005-12-3 17149]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2010-5-25 13224]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100710.004\NAVENG.SYS [2010-7-10 85552]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100710.004\NAVEX15.SYS [2010-7-10 1347504]
S3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2010-7-8 63360]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [2008-11-1 90536]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\system32\drivers\s0017mdfl.sys [2008-11-1 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\system32\drivers\s0017mdm.sys [2008-11-1 122152]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0017mgmt.sys [2008-11-1 115496]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\system32\drivers\s0017nd5.sys [2008-11-1 25768]
S3 s0017obex;Sony Ericsson Device 0017 USB WMC OBEX Interface;c:\windows\system32\drivers\s0017obex.sys [2008-11-1 111912]
S3 s0017unic;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (WDM);c:\windows\system32\drivers\s0017unic.sys [2008-11-1 117672]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-7-8 1142224]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-7-8 33552]
S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]

=============== Created Last 30 ================

2010-07-09 20:48:20 10047488 ----a-w- c:\documents and settings\ernie\s-1-5-21-1542973847-234929837-1531391554-1006.rrr
2010-07-08 21:39:07 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2010-07-08 21:39:07 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2010-07-08 21:39:06 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2010-07-08 19:13:00 59664 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2010-07-08 19:13:00 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2010-07-08 19:13:00 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2010-07-08 18:38:44 0 d-----w- c:\program files\Spyware Doctor
2010-07-08 18:38:44 0 d-----w- c:\docume~1\ernie\applic~1\PC Tools
2010-07-08 18:38:44 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools

==================== Find3M ====================

2010-06-08 02:16:01 763832 ----a-w- c:\windows\BDTSupport.dll
2010-06-08 00:21:02 1652664 ----a-w- c:\windows\PCTBDCore.dll
2010-05-25 17:20:40 1112288 ----a-w- c:\windows\system32\WdfCoInstaller01007.dll
2006-04-23 18:57:17 10987704 -c--a-w- c:\program files\BYKIFreeItalian.exe
2006-03-26 19:48:29 27088 -c--a-w- c:\program files\carsound.zip
2006-03-24 09:40:13 817295 ----a-w- c:\program files\Lo67_Mexico_v11.zip
2006-03-24 09:37:11 852166 ----a-w- c:\program files\nurburg_1.0.zip
2006-03-24 09:36:51 2138439 ----a-w- c:\program files\mosport_1.2.zip
2006-03-24 09:35:37 1450683 ----a-w- c:\program files\rouen_1.1.zip
2006-03-24 09:35:09 1069853 ----a-w- c:\program files\silver_1.0.zip
2006-03-24 09:33:35 1827825 ----a-w- c:\program files\kyalami_1.0.zip
2006-03-24 08:26:43 86570238 ----a-w- c:\program files\gpl_2004_demo.zip
2003-06-20 02:05:04 49776 ----a-w- c:\windows\inf\usbhub20.sys
2003-06-20 02:05:04 24752 ----a-w- c:\windows\inf\hidclass.sys
2003-06-20 02:05:04 20688 ----a-w- c:\windows\inf\usbd.sys
2003-06-20 02:05:04 19728 ----a-w- c:\windows\inf\usbehci.sys
2003-06-20 02:05:04 138288 ----a-w- c:\windows\inf\usbport.sys
2008-09-09 17:34:13 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090920080910\index.dat

============= FINISH: 20:51:16.31 ===============


Attached Files



#4 km2357

km2357

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Posted 05 August 2010 - 01:50 PM

Thanks for the logs. From now on, please do not attach any logs I ask for, just post them normally. Only attach them if requested to do so.

Thanks. smile.gif


QUOTE
Unfortunately I am going on holiday from the 6th till the 13th August so I won't be able to reply.


Thanks for letting me know. thumbup2.gif

Let me know when you get back and we'll continue working on your computer.

MalWare Removal University Master

Member of ASAP
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#5 Ernie1961

Ernie1961
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Posted 14 August 2010 - 06:27 AM

Hi KM,
That's me back from my break I would appreciate your help to get rid of this problem.
Thanks
Ernie

#6 km2357

km2357

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Posted 14 August 2010 - 12:27 PM

Welcome back. smile.gif


According to your logs, you have no System Restore points. Did you turn off System Restore? If you did, please turn it back on, if you can.


Step # 1: Download and Run ComboFix

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

*Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

When finished, it shall produce a log for you. Please post C:\ComboFix.txt in your next reply.

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#7 Ernie1961

Ernie1961
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Posted 14 August 2010 - 04:21 PM

Hi,
I did switch system restore off when I ran a virus check at the start of all this, forgot to turn it back on whistling.gif I have done so now. Combofix ran and I attach the log.
Ernie

ComboFix 10-08-14.02 - Ernie 14/08/2010 21:06:40.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.531 [GMT 1:00]
Running from: c:\documents and settings\Ernie\Desktop\ComboFix.exe
AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\Cache
c:\windows\system32\Thumbs.db
K:\Autorun.inf

Infected copy of c:\windows\system32\drivers\kbdclass.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-07-14 to 2010-08-14 )))))))))))))))))))))))))))))))
.

No new files created in this timespan

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-14 19:58 . 2010-06-27 16:45 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-08-04 19:44 . 2010-07-08 18:38 -------- d-----w- c:\program files\Spyware Doctor
2010-07-09 21:19 . 2005-12-03 15:07 -------- d-----w- c:\program files\Program Shortcuts
2010-07-09 20:34 . 2010-06-27 21:20 -------- d-----w- c:\documents and settings\Ernie\Application Data\Registry Mechanic
2010-07-08 21:39 . 2010-06-27 16:45 -------- d-----w- c:\program files\Common Files\PC Tools
2010-07-08 19:13 . 2010-07-08 18:38 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
2010-07-08 18:53 . 2010-04-21 20:22 57344 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.dll
2010-07-08 18:53 . 2010-04-21 19:44 -------- d-----w- c:\documents and settings\All Users\Application Data\DivX
2010-07-08 18:52 . 2010-04-21 19:52 -------- d-----w- c:\program files\DivX
2010-07-08 18:51 . 2010-05-11 18:14 144696 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.exe
2010-07-08 18:48 . 2005-10-25 11:15 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-07-08 18:38 . 2010-07-08 18:38 -------- d-----w- c:\documents and settings\Ernie\Application Data\PC Tools
2010-06-30 16:28 . 2006-07-28 16:25 -------- d-----w- c:\documents and settings\Ernie\Application Data\Apple Computer
2010-06-27 17:28 . 2010-06-27 17:28 63488 ----a-w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-27 17:27 . 2010-06-27 17:27 52224 ----a-w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-06-27 17:27 . 2010-06-27 17:27 117760 ----a-w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-06-27 17:27 . 2010-06-27 17:27 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2010-06-27 16:56 . 2010-06-27 16:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-06-27 16:48 . 2010-06-27 16:48 63488 ----a-w- c:\documents and settings\Ernie\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-27 16:48 . 2010-06-27 16:48 52224 ----a-w- c:\documents and settings\Ernie\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-06-27 16:48 . 2010-06-27 16:48 117760 ----a-w- c:\documents and settings\Ernie\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-06-27 16:46 . 2010-06-27 16:46 -------- d-----w- c:\documents and settings\Ernie\Application Data\SUPERAntiSpyware.com
2010-06-27 16:40 . 2010-06-27 16:40 -------- d-----w- c:\documents and settings\Ernie\Application Data\Malwarebytes
2010-06-27 16:40 . 2010-06-27 16:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-06-27 16:23 . 2006-01-21 10:21 -------- d-----w- c:\program files\Common Files\Java
2010-06-27 16:22 . 2010-06-27 16:22 503808 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-66f66627-n\msvcp71.dll
2010-06-27 16:22 . 2010-06-27 16:22 499712 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-66f66627-n\jmc.dll
2010-06-27 16:22 . 2010-06-27 16:22 348160 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-66f66627-n\msvcr71.dll
2010-06-27 16:22 . 2010-06-27 16:22 12800 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-1bf89b35-n\decora-d3d.dll
2010-06-27 16:22 . 2010-06-27 16:22 61440 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-1bf89b35-n\decora-sse.dll
2010-06-27 16:21 . 2006-01-21 10:21 -------- d-----w- c:\program files\Java
2010-06-08 02:16 . 2010-07-08 18:39 763832 ----a-w- c:\windows\BDTSupport.dll
2010-06-08 00:21 . 2010-07-08 18:39 1652664 ----a-w- c:\windows\PCTBDCore.dll
2010-05-27 10:16 . 2010-05-27 10:16 503808 ----a-w- c:\documents and settings\Marlyn\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-1de378d3-n\msvcp71.dll
2010-05-27 10:16 . 2010-05-27 10:16 499712 ----a-w- c:\documents and settings\Marlyn\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-1de378d3-n\jmc.dll
2010-05-27 10:16 . 2010-05-27 10:16 348160 ----a-w- c:\documents and settings\Marlyn\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-1de378d3-n\msvcr71.dll
2010-05-25 17:21 . 2010-05-25 17:21 27632 ----a-w- c:\windows\system32\drivers\seehcri.sys
2010-05-25 17:20 . 2010-05-25 17:20 1112288 ----a-w- c:\windows\system32\WdfCoInstaller01007.dll
2010-05-25 17:20 . 2010-05-25 17:20 25512 ----a-w- c:\windows\system32\drivers\ggsemc.sys
2010-05-25 17:20 . 2010-05-25 17:20 13224 ----a-w- c:\windows\system32\drivers\ggflt.sys
2010-05-25 16:43 . 2010-05-25 16:43 503808 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3375b706-n\msvcp71.dll
2010-05-25 16:43 . 2010-05-25 16:43 499712 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3375b706-n\jmc.dll
2010-05-25 16:43 . 2010-05-25 16:43 348160 ----a-w- c:\documents and settings\Ernie\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3375b706-n\msvcr71.dll
2006-04-23 18:57 . 2006-04-23 18:56 10987704 -c--a-w- c:\program files\BYKIFreeItalian.exe
2006-03-26 19:48 . 2006-03-26 19:48 27088 -c--a-w- c:\program files\carsound.zip
2006-03-24 09:40 . 2006-03-24 09:40 817295 ----a-w- c:\program files\Lo67_Mexico_v11.zip
2006-03-24 09:37 . 2006-03-24 09:36 852166 ----a-w- c:\program files\nurburg_1.0.zip
2006-03-24 09:36 . 2006-03-24 09:36 2138439 ----a-w- c:\program files\mosport_1.2.zip
2006-03-24 09:35 . 2006-03-24 09:35 1450683 ----a-w- c:\program files\rouen_1.1.zip
2006-03-24 09:35 . 2006-03-24 09:35 1069853 ----a-w- c:\program files\silver_1.0.zip
2006-03-24 09:33 . 2006-03-24 09:33 1827825 ----a-w- c:\program files\kyalami_1.0.zip
2006-03-24 08:26 . 2006-03-24 08:26 86570238 ----a-w- c:\program files\gpl_2004_demo.zip
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMBgMonitor.exe" [2007-08-21 202024]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-16 68856]
"RegistryMechanic"="c:\program files\Registry Mechanic\RegMech.exe" [2010-06-17 3233096]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-07 61952]
"RTHDCPL"="RTHDCPL.EXE" [2005-07-13 14679552]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"MediaFace Integration"="c:\program files\Fellowes\MediaFACE 4.0\SetHook.exe" [2004-07-01 53248]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2007-03-01 153136]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2007-08-08 1828136]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-16 47392]
"basicsmssmenu"="c:\program files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe" [2007-10-09 169328]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2009-12-07 1584640]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-03-26 142120]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
NETGEAR WG111T Smart Wizard.lnk - c:\program files\NETGEAR\WG111T Configuration Utility\wlan111t.exe [2010-4-1 483412]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-04-01 17:58 16680 ----a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\BT Broadband Desktop Help\\btbb\\BTHelpBrowser.exe"=
"c:\\Program Files\\BT Broadband Desktop Help\\btbb\\BTHelpNotifier.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3587:TCP"= 3587:TCP:Windows Peer-to-Peer Grouping
"3540:UDP"= 3540:UDP:Peer Name Resolution Protocol (PNRP)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [08/07/2010 19:39 218592]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [04/02/2010 19:16 310320]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [08/07/2010 20:13 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [08/07/2010 20:13 59664]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [04/02/2010 19:16 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [04/02/2010 19:16 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100813.004\IDSXpx86.sys [14/08/2010 20:37 331640]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [08/07/2010 19:39 233136]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [08/07/2010 19:39 112592]
R2 Iprip;RIP Listener;c:\windows\System32\svchost.exe -k netsvcs [24/10/2005 22:19 14336]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [04/02/2010 19:16 117640]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\Common Files\PC Tools\sMonitor\StartManSvc.exe [08/07/2010 22:39 632792]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [08/07/2010 19:38 366840]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [24/10/2005 22:22 666368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [26/05/2010 09:00 102448]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [25/05/2010 18:21 27632]
S3 ATHFMWDL;NETGEAR WG111T bootloader driver;c:\windows\system32\drivers\athfmwdl.sys [01/04/2010 18:23 43392]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [03/12/2005 16:28 17149]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [25/05/2010 18:20 13224]
S3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [08/07/2010 19:39 63360]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [01/11/2008 13:28 90536]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\system32\drivers\s0017mdfl.sys [01/11/2008 13:28 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\system32\drivers\s0017mdm.sys [01/11/2008 13:28 122152]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0017mgmt.sys [01/11/2008 13:28 115496]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\system32\drivers\s0017nd5.sys [01/11/2008 13:28 25768]
S3 s0017obex;Sony Ericsson Device 0017 USB WMC OBEX Interface;c:\windows\system32\drivers\s0017obex.sys [01/11/2008 13:28 111912]
S3 s0017unic;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (WDM);c:\windows\system32\drivers\s0017unic.sys [01/11/2008 13:28 117672]
S3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [08/07/2010 20:13 33552]
S3 ThreatFire;ThreatFire;c:\program files\Spyware Doctor\TFEngine\TFService.exe service --> c:\program files\Spyware Doctor\TFEngine\TFService.exe service [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
p2psvc REG_MULTI_SZ p2psvc p2pimsvc p2pgasvc PNRPSvc
.
Contents of the 'Scheduled Tasks' folder

2010-07-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = www.btyahoo.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
Trusted Zone: tesco.net\memberservices
Trusted Zone: tesco.net\register
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-14 21:31
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1542973847-234929837-1531391554-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(668)
c:\windows\system32\Ati2evxx.dll
c:\program files\Citrix\GoToAssist\570\G2AWinLogon.dll

- - - - - - - > 'lsass.exe'(724)
c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
.
Completion time: 2010-08-14 21:38:41
ComboFix-quarantined-files.txt 2010-08-14 20:38

Pre-Run: 130,744,389,632 bytes free
Post-Run: 136,394,461,184 bytes free

- - End Of File - - 583747BDB294957919866E24D51092E9


#8 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:12 AM

Posted 14 August 2010 - 10:43 PM

Remove one of your Anti Virus programs.

You are operating your computer with multiple Anti Virus programs running in memory at once:

Norton Internet Security

Spyware Doctor with AntiVirus


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove one of them.

If you decide to keep Norton Internet Security, please update it as soon as possible as it is out of date.


Registry Cleaners + "Tweak" Tools

Re. Registry Mechanic 9.0

I don't personally recommend the use of ANY Registry Cleaners or "Tweak" Tools

They are marketed as ways to make your machine run faster and more efficiently ...... Some will actually achieve this .... IF you know how to use them correctly.
Removing "Orphaned/Old/Obsolete" registry entries is fine ..... as long as they actually are "Orphaned/Old/Obsolete", it won't speed up your machine though
Stopping services and setting policies can speed up your machine ..... as long as you stop and set the right ones, and even then it's debatable if you will notice the improvement.

Remove the wrong registry entry, or stop the wrong service, and not only can you slow your machine .... you could kill it !

To use a Registry Cleaner or "Tweak" tool to its full advantage, you really need to know what it is they are doing and what else the changes may affect.
In short, if you know how to use them safely ----- you don't actually need them.

discussion on regcleaners >> http://forums.whatthetech.com/Regcleaner_t42862.html
And for more good information see what Miekiemoes has to say >> http://miekiemoes.blogspot.com/2008/02/reg...weaking_13.html


Step # 1 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u21.
  • Click on the link to download Windows Offline Installation and save to your desktop. Do NOT use the Sun Download Manager.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Remove the following old versions of Java:

  • J2SE Runtime Environment 5.0 Update 6

    J2SE Runtime Environment 5.0 Update 10

    J2SE Runtime Environment 5.0 Update 11

    Java™ SE Runtime Environment 6 Update 1

    Java™ 6 Update 2

    Java™ 6 Update 3

    Java™ 6 Update 5

    Java™ 6 Update 7

    Java™ 6 Update 20


  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • From your desktop double-click on the download to install the newest version.



Step # 2: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Step # 3 Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


In your next post/reply, I need to see the following:

1. The MalwareBytes' Log
2. A fresh DDS Log

MalWare Removal University Master

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#9 Ernie1961

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Posted 15 August 2010 - 02:35 PM

Hi,
Everything seemed to run okay thumbup.gif
MBAM log is

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4433

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

15/08/2010 20:28:48
mbam-log-2010-08-15 (20-28-48).txt

Scan type: Quick scan
Objects scanned: 156657
Time elapsed: 15 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

and the DDS log is


DDS (Ver_10-03-17.01) - NTFSx86
Run by Ernie at 20:30:57.21 on 15/08/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.280 [GMT 1:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Documents and Settings\Ernie\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = www.btyahoo.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}
uInternet Settings,ProxyOverride = *.local
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: EWPBrowseObject Class: {68f9551e-0411-48e4-9aaf-4bc42a6a46be} - c:\program files\canon\easy-webprint\EWPBrowseLoader.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMBgMonitor.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [MediaFace Integration] c:\program files\fellowes\mediaface 4.0\SetHook.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"
mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111t configuration utility\wlan111t.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: tesco.net\memberservices
Trusted Zone: tesco.net\register
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-7-8 218592]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-7-8 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-7-8 59664]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-7-8 233136]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-7-8 112592]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2005-10-24 14336]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-7-8 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-7-8 1142224]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [2005-10-24 666368]
R3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2005-12-3 17149]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2010-7-8 63360]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2010-5-25 27632]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-7-8 33552]
R3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
S3 ATHFMWDL;NETGEAR WG111T bootloader driver;c:\windows\system32\drivers\athfmwdl.sys [2010-4-1 43392]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2010-5-25 13224]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [2008-11-1 90536]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\system32\drivers\s0017mdfl.sys [2008-11-1 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\system32\drivers\s0017mdm.sys [2008-11-1 122152]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0017mgmt.sys [2008-11-1 115496]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\system32\drivers\s0017nd5.sys [2008-11-1 25768]
S3 s0017obex;Sony Ericsson Device 0017 USB WMC OBEX Interface;c:\windows\system32\drivers\s0017obex.sys [2008-11-1 111912]
S3 s0017unic;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (WDM);c:\windows\system32\drivers\s0017unic.sys [2008-11-1 117672]

=============== Created Last 30 ================

2010-08-15 19:11:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-15 19:11:46 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-15 19:11:46 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-15 18:59:31 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-08-14 19:35:19 0 d-sha-r- C:\cmdcons
2010-08-14 19:24:28 98816 ----a-w- c:\windows\sed.exe
2010-08-14 19:24:28 77312 ----a-w- c:\windows\MBR.exe
2010-08-14 19:24:28 256512 ----a-w- c:\windows\PEV.exe
2010-08-14 19:24:28 161792 ----a-w- c:\windows\SWREG.exe

==================== Find3M ====================

2010-08-15 18:58:59 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-08 02:16:01 763832 ----a-w- c:\windows\BDTSupport.dll
2010-06-08 00:21:02 1652664 ----a-w- c:\windows\PCTBDCore.dll
2010-05-25 17:20:40 1112288 ----a-w- c:\windows\system32\WdfCoInstaller01007.dll
2006-04-23 18:57:17 10987704 -c--a-w- c:\program files\BYKIFreeItalian.exe
2006-03-26 19:48:29 27088 -c--a-w- c:\program files\carsound.zip
2006-03-24 09:40:13 817295 ----a-w- c:\program files\Lo67_Mexico_v11.zip
2006-03-24 09:37:11 852166 ----a-w- c:\program files\nurburg_1.0.zip
2006-03-24 09:36:51 2138439 ----a-w- c:\program files\mosport_1.2.zip
2006-03-24 09:35:37 1450683 ----a-w- c:\program files\rouen_1.1.zip
2006-03-24 09:35:09 1069853 ----a-w- c:\program files\silver_1.0.zip
2006-03-24 09:33:35 1827825 ----a-w- c:\program files\kyalami_1.0.zip
2006-03-24 08:26:43 86570238 ----a-w- c:\program files\gpl_2004_demo.zip
2003-06-20 02:05:04 49776 ----a-w- c:\windows\inf\usbhub20.sys
2003-06-20 02:05:04 24752 ----a-w- c:\windows\inf\hidclass.sys
2003-06-20 02:05:04 20688 ----a-w- c:\windows\inf\usbd.sys
2003-06-20 02:05:04 19728 ----a-w- c:\windows\inf\usbehci.sys
2003-06-20 02:05:04 138288 ----a-w- c:\windows\inf\usbport.sys
2008-09-09 17:34:13 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090920080910\index.dat

============= FINISH: 20:34:45.96 ===============


Ernie

#10 km2357

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Posted 15 August 2010 - 10:04 PM

Step # 1: Run Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.
  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.


In your next post/reply, I need to see the following:

1. Kaspersky Log
2. How is your computer doing, any problems?

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#11 Ernie1961

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Posted 17 August 2010 - 10:42 AM

Hi again,
Here is the Kaspersky report.
The computer seems to be better and it doesn't seem to be redirecting any google requests at the moment although I have tried not to use it for anything over the last few weeks.
Ernie
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, August 17, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, August 16, 2010 22:55:42
Records in database: 4134644
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
H:\
I:\
J:\
K:\

Scan statistics:
Objects scanned: 147978
Threats found: 1
Infected objects found: 2
Suspicious objects found: 0
Scan duration: 04:59:39


File name / Threat / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\kbdclass.sys.vir Infected: Virus.Win32.TDSS.b 1
C:\System Volume Information\_restore{E3DB2AC1-F378-4EE1-BC0C-B45A9F0A6491}\RP1\A0001110.sys Infected: Virus.Win32.TDSS.b 1

Selected area has been scanned.


#12 km2357

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Posted 17 August 2010 - 01:42 PM

Kaspersky found a file in the Qoobox folder which is where ComboFix keeps its quarantined files. I'll show you how to remove ComboFix in an upcoming post. Kaspersky also found an infected System Restore point. It is harmless where it is. I'll show you how to remove it and set a new, clean Restore point in an upcoming post.


QUOTE
The computer seems to be better and it doesn't seem to be redirecting any google requests at the moment although I have tried not to use it for anything over the last few weeks.


Go ahead and use the computer as you normally would for the next few days. And if the redirects do not come back by Thursday then let me know and we can finish up. smile.gif If they do come back before then, let me know that as well.

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#13 Ernie1961

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Posted 20 August 2010 - 05:26 AM

Hi km,
Greetings from Scotland. My computer seems to be operating okay it even allowed me to watch a football game from Denmark on TV with the only problem being that the internet connection went down but I think that was atmospherics rather than anything else.
Thanks for all your help
Ernie
thumbup2.gif

#14 km2357

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Posted 20 August 2010 - 01:29 PM

If there are no more problems with your computer, then you're good to go. smile.gif

You can delete the following off of your computer:

DDS.scr
The two DDS Logs
GMER.zip
GMER.exe
The GMER Log



To remove ComboFix, do the following:

Go to Start > Run - type in ComboFix /Uninstall & click OK

Empty your Recycle Bin.


Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

This is a good time to clear your existing system restore points and establish a new clean restore point
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Make sure the C:\ drive is selected and click OK. If your computer's Hard Drive is not located on C:, change it to the correct drive letter then click OK.
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
  • This will remove all restore points except the new one you just created.
.

Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


Make your Internet Explorer more secure This can be done by following these simple instructions:
  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub frames across different domains to Prompt
  5. When all these settings have been made, click on the OK button.
  6. If it asks you if you want to save the settings, press the Yes button.
  7. Next press the Apply button and then the OK to exit the Internet Properties page.
Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  • Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button on the task bar at the bottom of your screen
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then doubleclick it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok..
  • Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
    Opera.
    If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
  • Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
  • Follow these steps and your potential for being infected again will reduce dramatically.

    Here's a good website to read about Malware prevention:

    http://users.telenet.be/bluepatchy/miekiem...prevention.html

    If your computer is running slow, click here for instructions on how to help speed up your computer.

    Good luck!

    Please reply one last time so that I know you have read my post and this thread can be closed.

    MalWare Removal University Master

    Member of ASAP
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    #15 km2357

    km2357

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    Posted 23 August 2010 - 01:09 PM

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
    If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
    Everyone else please begin a New Topic.

    MalWare Removal University Master

    Member of ASAP
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