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Rootkit? gagxuj.dll, mysterious .exe's rapid reinfections


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#1 Culman10

Culman10

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  • Local time:06:51 PM

Posted 25 July 2010 - 05:24 PM

Hi there, My name is Culley. Here's a rundown on my issues:

Last month, my wife reported that her computer was acting strange, shutting down inappropriately or freezing up. I thought it was overheating (it may still have been). I opened it up, cleaned it all out... there was a significant dust buildup in the machine... but the problems kept coming. Also, around this time the computer started popping up an error with the opening of almost any file. It had to do with a missing file in the windows system. I noticed Panda had been flagging a file as problematic for months, but not really alerting us, so I hadn't realized it. Panda couldn't fix the file, (gagxuj.dll), and I downloaded Malware Bytes. Malware Bytes found a number of other infections as well when I ran it. I cleaned the computer out with that, then double checked it with an online scan of Eset online scanner. It found a couple more. Things seemed ok. Then a week or so later, strange stuff again. The computer started flashing up a dialog box from Linksys (we have a Linksys wireless card in the computer), and it would sometimes pop it up multiple times in a row. Then, the computer stopped allowing my wife to log in... She'd click her login profile, the system would say "logging in"... then the screen might flicker to the desktop (momentarily showing the linksys screen), then would immediately log her out.... I started up off my XP CD-ROM, repaired the system software installation, then restarted, ran Eset, ran Malware Bytes MBAM (they found various infections again), and got on Bleeping computer to read about getting some support. My guess is a rootkit is the root source of the other infections, and the tools I'm using are not finding the actual rootkit...

I'm attaching some extra file log files from Panda, Malware Bytes, and HiJackthis, in addition to the files requested by your guide. (please note that when I ran DDS and GMER, I had Eset running as well). You'll see that Panda was disabled during this time. I did that at Eset's request. It is now enabled again (not that it's doing any good!)

Thank you very much for your help.

_____________________

Here's my DDS.txt file:


DDS (Ver_10-03-17.01) - NTFSx86
Run by AJP at 20:47:13.35 on Sat 07/24/2010
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3070.1997 [GMT -7:00]

AV: Panda Cloud Antivirus *On-access scanning disabled* (Updated) {5AD27692-540A-464E-B625-78275FA38393}

============== Running Processes ===============

E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
E:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
E:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\Documents and Settings\AJP\Local Settings\Application Data\CrossLoop\CrossLoopService.exe
E:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\MozyHome\mozybackup.exe
E:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
E:\WINDOWS\system32\svchost.exe -k imgsvc
E:\Program Files\Viewpoint\Common\ViewpointService.exe
E:\WINDOWS\system32\MsPMSPSv.exe
E:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
E:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb13.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
E:\WINDOWS\System32\svchost.exe -k HTTPFilter
E:\WINDOWS\system32\hphmon06.exe
E:\WINDOWS\system32\LVCOMSX.EXE
E:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\Common Files\Java\Java Update\jusched.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Microsoft ActiveSync\wcescomm.exe
E:\Program Files\HP\digital imaging\bin\hpqtra08.exe
E:\Program Files\MozyHome\mozystat.exe
E:\Program Files\Secunia\PSI\psi.exe
E:\PROGRA~1\MICROS~3\rapimgr.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
E:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\ESET\ESET Online Scanner\OnlineScannerApp.exe
E:\WINDOWS\system32\wscntfy.exe
E:\Program Files\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
E:\Program Files\Mozilla Firefox\plugin-container.exe
E:\WINDOWS\system32\rundll32.exe
E:\Documents and Settings\AJP\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - e:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - e:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ctfmon.exe] e:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [H/PC Connection Agent] "e:\program files\microsoft activesync\wcescomm.exe"
mRun: [NeroCheck] e:\windows\system32\NeroCheck.exe
mRun: [RoxioEngineUtility] "e:\program files\common files\roxio shared\system\EngUtil.exe"
mRun: [RoxioDragToDisc] "e:\program files\roxio\easy cd creator 6\dragtodisc\DrgToDsc.exe"
mRun: [RoxioAudioCentral] "e:\program files\roxio\easy cd creator 6\audiocentral\RxMon.exe"
mRun: [StartCCC] "e:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [HPDJ Taskbar Utility] e:\windows\system32\spool\drivers\w32x86\3\hpztsb13.exe
mRun: [HPHUPD06] e:\program files\hp\{ba2d9411-dbb4-43e4-9421-780413650a67}\hphupd06.exe
mRun: [HP Software Update] "e:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [HPHmon06] e:\windows\system32\hphmon06.exe
mRun: [LVCOMSX] e:\windows\system32\LVCOMSX.EXE
mRun: [PSUNMain] "e:\program files\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
mRun: [iTunesHelper] "e:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "e:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "e:\program files\common files\java\java update\jusched.exe"
StartupFolder: e:\docume~1\ajp\startm~1\programs\startup\adobeg~1.lnk - e:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: e:\docume~1\ajp\startm~1\programs\startup\secuni~1.lnk - e:\program files\secunia\psi\psi.exe
StartupFolder: e:\docume~1\alluse~1.win\startm~1\programs\startup\colorv~1.lnk - e:\program files\colorvision\utility\ColorVisionStartup.exe
StartupFolder: e:\docume~1\alluse~1.win\startm~1\programs\startup\hpdigi~1.lnk - e:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: e:\docume~1\alluse~1.win\startm~1\programs\startup\mozyho~1.lnk - e:\program files\mozyhome\mozystat.exe
IE: E&xport to Microsoft Excel - e:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - e:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - e:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - e:\progra~1\micros~3\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - e:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll

================= FIREFOX ===================

FF - ProfilePath - e:\docume~1\ajp\applic~1\mozilla\firefox\profiles\247cod16.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: e:\documents and settings\ajp\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: e:\documents and settings\ajp\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: e:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: e:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: e:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: e:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: e:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: e:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: e:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: e:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - e:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - e:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - e:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - e:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
e:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
e:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
e:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
e:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
e:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
e:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
e:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
e:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
e:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
e:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
e:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
e:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
e:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
e:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
e:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
e:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
e:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 PSINKNC;PSINKNC;e:\windows\system32\drivers\PSINKNC.sys [2009-10-13 114312]
R1 tcpip7x;tcpip7x;e:\windows\system32\drivers\tcpip7x.sys [2010-7-23 238080]
R2 CrossLoopService;CrossLoop Service;e:\documents and settings\ajp\local settings\application data\crossloop\CrossLoopService.exe [2010-7-2 560792]
R2 NanoServiceMain;NanoServiceMain;e:\program files\panda security\panda cloud antivirus\PSANHost.exe [2009-10-30 136448]
R2 PSINAflt;PSINAflt;e:\windows\system32\drivers\PSINAflt.sys [2009-10-30 146952]
R2 PSINFile;PSINFile;e:\windows\system32\drivers\PSINFile.sys [2009-10-13 95880]
R2 PSINProc;PSINProc;e:\windows\system32\drivers\PSINProc.sys [2009-10-13 101512]
R2 Viewpoint Manager Service;Viewpoint Manager Service;e:\program files\viewpoint\common\ViewpointService.exe [2009-8-27 24652]
R3 DKRtWrt;DKRtWrt;e:\windows\system32\drivers\DKRtWrt.sys [2009-12-1 41120]
R3 PSI;PSI;e:\windows\system32\drivers\psi_mf.sys [2010-5-28 14896]
S2 gupdate;Google Update Service (gupdate);e:\program files\google\update\GoogleUpdate.exe [2009-12-20 135664]
S3 uvnc_service;uvnc_service;e:\documents and settings\ajp\local settings\application data\crossloop\winvnc.exe [2010-7-2 1590216]

=============== Created Last 30 ================


==================== Find3M ====================

2010-07-25 00:36:37 23348 ----a-w- e:\windows\system32\emptyregdb.dat
2010-05-28 11:04:52 14896 ----a-w- e:\windows\system32\drivers\psi_mf.sys
2005-05-25 05:25:06 6002 ----a-w- e:\program files\DeIsL1.isu
2004-04-02 22:34:04 37888 -c--a-w- e:\program files\AsmiEnum.dll
2003-12-10 01:25:02 35328 -c--a-w- e:\program files\AsGetDmi.dll
2003-11-12 00:48:48 683 -c--a-w- e:\program files\AsusPb.ini
2003-07-17 02:28:16 62976 -c--a-w- e:\program files\AsmiAsus.dll
2003-05-29 03:25:04 31232 -c--a-w- e:\program files\AsmiIntl.dll
2003-05-13 22:40:10 31232 -c--a-w- e:\program files\AsmiHwIo.dll
2003-03-25 20:45:00 37888 -c--a-w- e:\program files\ASMIDMI.DLL
2002-12-06 23:07:48 617984 -c--a-w- e:\program files\AsusProb.exe
2002-09-11 23:38:24 52224 -c--a-w- e:\program files\ASUS.DLL
2001-11-19 22:55:04 31232 -c--a-w- e:\program files\ASMISIS.DLL
2001-08-16 22:30:10 31232 -c--a-w- e:\program files\ASMIALI.DLL
2000-10-03 21:20:14 27648 -c--a-w- e:\program files\ASMICTRL.DLL
2000-09-08 04:17:18 54784 -c--a-w- e:\program files\Asmi5953.dll
2000-06-15 01:28:46 31232 -c--a-w- e:\program files\ASMIAHD.DLL
2000-05-19 04:02:26 55808 -c--a-w- e:\program files\ASMILM78.DLL
1999-08-21 18:29:46 118784 -c--a-w- e:\program files\Cooling.exe
1999-08-21 18:21:00 7869 -c--a-w- e:\program files\IDLEHLT.VXD
1999-05-12 18:56:28 55808 -c--a-w- e:\program files\ASMI5952.DLL
1999-03-05 16:53:02 57344 -c--a-w- e:\program files\ASMI5951.DLL
1999-03-05 16:49:06 57344 -c--a-w- e:\program files\ASMI782D.DLL
1999-03-05 16:48:00 55808 -c--a-w- e:\program files\ASMI781D.DLL
1999-01-14 17:47:32 33280 -c--a-w- e:\program files\ASUSAHD.DLL
1998-10-12 20:08:56 1394 -c--a-w- e:\program files\ASUS.AHD
1998-08-18 15:17:40 29696 -c--a-w- e:\program files\GETDMI.DLL

============= FINISH: 20:48:20.98 ===============

Attached Files


Edited by Culman10, 25 July 2010 - 05:27 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:51 PM

Posted 04 August 2010 - 04:40 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 August 2010 - 02:11 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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