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hotmail account


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#1 Murrar

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Posted 25 July 2010 - 04:12 PM

I have a Hotmail account on my Windows XP computer. This account is corrupt and I canít send messages from it. Can anyone tell me how to disable this account and start a new hotmail account? Thank you very much. Murrar

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#2 Queen-Evie

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Posted 25 July 2010 - 04:34 PM

Follow these steps to close your account:

1. Visit http://mail.live.com/mail/CloseAccountConfirmation.aspx

2. Sign in using your Windows Live Hotmail account and password.

3. Click "Close account" button.


This will only close the e-mail service, the Windows Live ID that is associated with your account will remain active and will be deleted after 365 days of inactivity. If you would like to access any of our Windows Live ID services, please use a different account.

From Account Closure - Hotmail Account


After closing the account, you can create another hotmail account HERE.

Scroll down the page. On the right hand-side, look for Hotmail. You will be able to sign up for a new account.

Now that I've gone through all that, are you using Windows Live Mail client or are you checking mail on the web? If you use WLM, someone may be able to help you resolve the isssue if you post details about it.

Edited by Queen-Evie, 25 July 2010 - 04:35 PM.





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