Posted 23 October 2005 - 11:10 PM
Hi, I hope this is the right forum. If not, I apologize.
Basically I'm having trouble uninstalling AEGIS. I'm having trouble installing it, too. Actually, right now it seems to be in this weird half-installed state. Whenever I click on it, the installshield wizard pops up, but no matter what I select: repair, modify, or uninstall, it always stops about 3/4s of the way through, citing error 1721 and claiming that a file is missing. Meanwhile, the software is essentially not there and I can't find it on my hard drive or anywhere else to open it.
The history is that I didn't get any software with the wireless adapter I ordered off e-bay, so I stupidly began downloading what I figured were the necessary drivers and so forth, including AEGIS client. They ended up to be incomplete- the hardware never really worked. I finally realized I could just download the driver and utility from the manufacturer's website (Motorola), but I forgot to uninstall everything before installing this shiny new package, and now everything is messed up. The hardware works fine, I can pick up and register any signal I want to loud and clear, but AEGIS is MIA and I cannot connect to the internet.
Any advice here would be helpful. Is there something I'm missing to get the InstallShield Wizard to re-install AEGIS properly, or is there some way I can hunt every last file down myself? Is there some trick I can use to simply convince my computer that it's uninstalled so I can use my new driver software to install it properly? Would messing around with the registry help at all? I'm really stuck here.