Followed prep guide. Problems experirienced. "Windows has stopped working and needs to close" Or desktop locks up all the time on whatever your doing. Tried Task mngr and refresh. That use to work but no longer. Seems to be Windows explorer problem there. Know you don't work with HJT but it shows host redirect :1 host. Instructions to correct doesnt correct. Also Gopher is shown in log. Again can't remove. Also cant start Diagnostic service host in services or with NET start. Services keep turning off like Microsoft.NET framework NGEN v4.030319_x86, internet connection is set auto but on internet now and does'nt show as started. Microsoft software shadow copy provider set auto but not started, Netlogon set auto and not started, Ofice source engine set auto but not started, SL UI Notification set auto and not started. TPM Base services set auto but not started. Volume shadow copy set auto but not started. Windows installer set auto delay and not started. Have started some of these before and turns off for some reason Diagnostic service host always greyed out and the rest only at times. Never have gotten Diadnostic service host started. Once got message "unable to start at this time" when did NET start. At times clicking on any desktop icon nothing happens as well as IE Login doesnt respond at times. I have to close the browser window and reopen. Also save MMC but when pull up again its blank but no reports of security issues. Users can't open some of their own files. Says access denied. So much. Guess I should scrap the thing and start over. Anyway thanks in advance if you can help. Here's the logs. ark.txt I did last week. Couldnt run again DDS enabling itself and msg popped up asking to debug or close. No choise but to close since it interferes with gmer. Lost some of my Toshiba applications. Some downloaded programs won't open have to reinstall from internet. Have run chkdsk, sfc, f8 at boot and selected repair computer also last known good config. HELP! I'M DROWNING! Don't think I left out any logs you need. LMK Many thanks if you can help.