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Rogue WinDefender in Registry


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#1 candelo

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Posted 24 July 2010 - 09:44 PM

Hi

I had a problem with outlook so I checked my computer for malware with Malwarebytes. It came up with a Rogue.WinDefender infection in the registry. I tried to remove it but on running Malwarebytes again it was still there.

Here is the Malwarebytes log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4345

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

25/07/2010 12:25:41 PM
mbam-log-2010-07-25 (12-25-41).txt

Scan type: Quick scan
Objects scanned: 137852
Time elapsed: 2 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FwHookDrv (Rogue.WinDefender) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Can someone help me to remove this thanks.

Candelo

Edited by candelo, 24 July 2010 - 09:45 PM.


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#2 boopme

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Posted 24 July 2010 - 09:48 PM

Hello your ;og indicates "No Action Taken." this usually means you did not click on the "Remove selected button after the scan.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 candelo

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Posted 24 July 2010 - 10:42 PM

Okay. I had clicked on the remove button but I may have posted the log before removal. I have actually removed it about 4 times but each time on rebooting my computer and running the scan again it reappears. Here is the log that I ran after removal.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4345

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

25/07/2010 1:38:10 PM
mbam-log-2010-07-25 (13-38-10).txt

Scan type: Quick scan
Objects scanned: 137806
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FwHookDrv (Rogue.WinDefender) -> Not selected for removal.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I will continue with your instructions and let you know the results.

#4 boopme

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Posted 24 July 2010 - 11:20 PM

Ok, yes that can happen also.. I'll look back in the morning.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 candelo

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Posted 25 July 2010 - 07:57 AM

I did what you suggested. Here is the log after rerunning MBAM


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4345

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

25/07/2010 10:29:55 PM
mbam-log-2010-07-25 (22-29-55).txt

Scan type: Quick scan
Objects scanned: 136863
Time elapsed: 5 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FwHookDrv (Rogue.WinDefender) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



I then ran ATF Clearner and SuperAntiSpyware in Safe mode.Here is the log of SuperAntiSpyware which took 3-1/2 hrs to scan.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/25/2010 at 06:00 PM

Application Version : 4.41.1000

Core Rules Database Version : 5263
Trace Rules Database Version: 3075

Scan type : Complete Scan
Total Scan Time : 03:43:32

Memory items scanned : 242
Memory threats detected : 0
Registry items scanned : 7021
Registry threats detected : 0
File items scanned : 126836
File threats detected : 9

Adware.Flash Tracking Cookie
C:\Documents and Settings\Owner\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\LCGMR387\IA.MEDIA-IMDB.COM
C:\Documents and Settings\Owner\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\LCGMR387\MEDIA.NOOB.US
C:\Documents and Settings\Owner\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\LCGMR387\RMD.ATDMT.COM

Adware.Tracking Cookie
core.insightexpressai.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LCGMR387 ]
ia.media-imdb.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LCGMR387 ]
media.cnetnetworks.com.au [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LCGMR387 ]
media.noob.us [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LCGMR387 ]
media01.kyte.tv [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LCGMR387 ]
rmd.atdmt.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LCGMR387 ]

I then went back into normal mode and ran MBAM again and it came up with the same Rogue.WinDefender again. Deleted it again. This is the log

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4345

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

25/07/2010 10:43:49 PM
mbam-log-2010-07-25 (22-43-49).txt

Scan type: Quick scan
Objects scanned: 136910
Time elapsed: 5 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FwHookDrv (Rogue.WinDefender) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Rebooted my computer again and Scanned with MBAB once again and it was back. My computer seems to be running slower also.

When I tried to type an email it came up with the message "Microsoft Word is set to be your email editor however Word is either unavailable, not installed, or is not the same version as outlook. It is available, installed and the same version so there is a problem of some sort. This is why I checked MBAM in the first place.

#6 boopme

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Posted 25 July 2010 - 02:53 PM

Hi, Ok let's run an online scan.
ESET
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 candelo

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Posted 25 July 2010 - 10:27 PM

I ran the ESET scan as instruction but after 4 hours it did not come up with a list of threats. I ran MBAB again and it is still there. Here is that log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4349

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

26/07/2010 1:22:24 PM
mbam-log-2010-07-26 (13-22-24).txt

Scan type: Quick scan
Objects scanned: 137401
Time elapsed: 4 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\FwHookDrv (Rogue.WinDefender) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 25 July 2010 - 10:50 PM

Do a search for this file as it needs to go.
FwHookDrv
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 candelo

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Posted 26 July 2010 - 01:33 AM

Okay I found the file in a program called Trust Defender which I think is a legitimate program. I have deleted the program and the file and now MBAB is not finding anything.

Thank for your help.

#10 boopme

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Posted 26 July 2010 - 03:47 PM

Yes that was where it hid itself.. sneaky runt :thumbsup:

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 candelo

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Posted 27 July 2010 - 02:42 AM

Thanks for your help. Everything is all good again, including the problem I had with Outlook not being able to find Word.




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