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malware/spyware and fake security scanner


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#1 buhdabless

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Posted 24 July 2010 - 06:53 PM

Hello,
I am having a problem within my Window7 OS. I removed a "Java solace k" virus in 06/2010 but am still having issues with redirects from my browser and fake security scanners telling me of a security breach within my system. Any assitance would be greatly appreciated.

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#2 boopme

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Posted 24 July 2010 - 10:15 PM

Hello please try this approach.

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 buhdabless

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Posted 25 July 2010 - 01:27 AM

Thanks for taking the time to help. I followed the instructions with no problem here is a copy of the log:

AntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/25/2010 at 02:13 AM

Application Version : 4.41.1000

Core Rules Database Version : 5263
Trace Rules Database Version: 3075

Scan type : Complete Scan
Total Scan Time : 00:28:15

Memory items scanned : 402
Memory threats detected : 0
Registry items scanned : 10446
Registry threats detected : 1
File items scanned : 28686
File threats detected : 59

Adware.Tracking Cookie
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\buhdabless@doubleclick[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\buhdabless@ad.yieldmanager[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\buhdabless@atdmt[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\buhdabless@ad.wsod[2].txt
C:\$INPLACE.~TR\Data\DATA\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@msnservices.112.2o7[1].txt
C:\$INPLACE.~TR\Data\DATA\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@msnportal.112.2o7[2].txt
C:\$INPLACE.~TR\Data\DATA\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@microsoftsto.112.2o7[1].txt
C:\$INPLACE.~TR\Data\DATA\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@questionmarket[2].txt
convoad.technoratimedia.com [ C:\Users\buhdabless\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\RCJJVDC3 ]
media1.break.com [ C:\Users\buhdabless\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\RCJJVDC3 ]
www.naiadsystems.com [ C:\Users\buhdabless\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\RCJJVDC3 ]
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@naiadsystems[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@naked[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@interclick[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@sexycams[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@myxer.adbureau[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@247realmedia[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@content.yieldmanager[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@thumbplay.112.2o7[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@yieldmanager[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@samsclub.112.2o7[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@eyewonder[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@richmedia.yahoo[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@cdn4.specificclick[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@specificclick[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@invitemedia[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@overture[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@ads.whaleads[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@microsoftwindows.112.2o7[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@bs.serving-sys[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@www.naked[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@questionmarket[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@adbrite[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@ad.yieldmanager[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@doubleclick[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@atdmt[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@adserver.adtechus[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@statcounter[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@statse.webtrendslive[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@clicksor[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@adxpose[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@apmebf[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@dmtracker[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@kontera[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@trafficengine[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@tribalfusion[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@zedo[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@specificmedia[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@advertise[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@casalemedia[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@serving-sys[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@myroitracking[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@fastclick[2].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@content.yieldmanager[3].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@insightexpressai[1].txt
C:\Users\buhdabless\AppData\Roaming\Microsoft\Windows\Cookies\Low\buhdabless@ad.wsod[2].txt

Adware.Flash Tracking Cookie
C:\Users\buhdabless\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RCJJVDC3\CONVOAD.TECHNORATIMEDIA.COM
C:\Users\buhdabless\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RCJJVDC3\MEDIA1.BREAK.COM
C:\Users\buhdabless\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\RCJJVDC3\WWW.NAIADSYSTEMS.COM

Trojan.Agent/Gen
HKU\S-1-5-21-2607273757-2615730605-3159365483-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN#20090604

#4 boopme

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Posted 25 July 2010 - 02:43 PM

Hello, With this type pf Malware, Java/Selace, a Trojan backdoor. I advise you to change all the log-in names and passwords on all your accounts and web sites. Do this from a different computer. Trojan backdoors are extremely dangerous.
This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


We would next want to run MBAM,if this is the desired course.
First run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 buhdabless

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Posted 26 July 2010 - 06:23 AM

hi
i downloaded tfc and my computer went crazy. so i was going to reformat and now receiving and error message but no code. unable to reformat. can only operate in safe mode due to security tool that keeps trying to tell me how infected i am. not sure what to do next. i will try to format with the install disc. when i get home later and hopefully let you know the results.

Edited by buhdabless, 26 July 2010 - 01:00 PM.


#6 boopme

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Posted 26 July 2010 - 04:08 PM

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.


If you're not sure how to reformat or need help with reformatting, please review:These links include step-by-step instructions with screenshots:Vista users can refer to these instructions:Don't forget you will have to go to Microsoft Update and apply all Windows security patches after reformatting.

Note: If you're using an IBM, Sony, HP, Compaq or Dell machine, you may not have an original XP CD Disk. By policy Microsoft no longer allows OEM manufactures to include the original Windows XP CD-ROM on computers sold with Windows preinstalled. Instead, most computers manufactured and sold by OEM vendors come with a vendor-specific Recovery Disk or Recovery Partition for performing a clean "factory restore" that will reformat your hard drive, remove all data and restore the computer to the state it was in when you first purchased it. See Technology Advisory Recovery Media. If the recovery partition has become infected, you will need to contact the manufacturer, explain what happened and ask them to send full recovery disks to use instead..

If you need additional assistance with reformatting or partitioning, you can start a new topic in the Windows XP Home and Professional forum.

{I stole this from our quietman7}
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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