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Screen looks like something from Win. 97 and DirectX isn't working


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#1 Bellanza

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Posted 24 July 2010 - 06:12 PM

So my mum gave me her laptop since she got a new Mac, which is quite a nice bonus for me. :thumbsup: However, as soon as I got it I pretty much put all the things I want on it and did a virus-scan. In total, I think off the top of my head I found 5 trojans and 3 worms (good one, Mum) and over a period of about 5 or 6 days managed to (hopefully) get rid of them all (complicated by the fact my laptop has a habit of randomly crashing, which it seems to love doing in the middle of virus-scans, resulting in my having to reboot). Then yesterday afternoon, I left my laptop running with Itunes and Minesweeper open and a virus-scan running, then came back 2 hours later to find that my screen had effectively turned into something from Windows 97 visually. It looked like the scheme from Transport Tycoon (which is on my laptop). So I a) freaked out and b ) closed both Itunes and Minesweeper. I then realized momentarily that although it looked strange, I could still do things. So I tried opening Minesweeper again and an error message came up saying that Directx wasn't working.
Once the virus-scan finished, I tried rebooting the computer (tried and true method), but no luck- started up looking just as crummy as before.

Edit: Tried running Transport Tycoon, which does not use DirectX as far as I know and it works and looks normal- I suspect a worm has corrupted DirectX. Which is especially fantastic because the DirectX installation is online. And I can't access the internet on my laptop. Great. A link to a DirectX 11 install that doesn't require internet access would be good, please :D )

I have a Presario v6000, with an AMD Turion x64 X2, 1.9 GHz, approx. 2 GB ram, DirectX 11, Nvidia card (need to double-check what one, I think Nvidia GeForce 6150 Go).

Help? :flowers:

Edited by hamluis, 25 July 2010 - 08:10 AM.
Moved from Vista to Am I Infected forum ~ Hamluis.


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#2 coxchris

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Posted 25 July 2010 - 12:20 AM

A standalone installation of directx 11 doesn't need active internet connection However, This computer seems like it needs a reformat just suggesting. What OS do you have and SP and it's a 32 bit or 64 bit so I can get the specific directx 11 standalone installation. But you need to download and transfer it to this one

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#3 DaChew

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Posted 25 July 2010 - 08:56 PM

I am assuming the computer came with Vista, did it have SP2 installed?

http://www.ngohq.com/news/16601-how-to-ins...dows-vista.html

Confusing with all the adds but looks like standalone versions without windows update??
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#4 Bellanza

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Posted 27 July 2010 - 02:54 AM

Don't worry! computer fixed. I switched to my Admin account (they're both administrator accounts but I have two in case of implodation/disaster) and the screen came right. I removed my main account and made a new one, and my problem was solved. Something in that account must have been corrupted, probably by a virus. Thanks anyway!

#5 coxchris

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Posted 27 July 2010 - 08:39 AM

No Problem Bellanza

Thanks for posting the outcome

Happy computing :thumbsup:

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