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Ram problems with cooler.


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#1 dino0392

dino0392

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Posted 24 July 2010 - 03:49 PM

Hi

So I got a new PC, I didnt make it myself but bought it from a custom builder online -

COOLERMASTER HAF 922 MID TOWER GAMING CASE
OverClocked Intel® Core™i7 Quad Core Processor i7-930 (2.8GHz @ max 3.8GHz)
ASUS® P6X58D-E: DDR3, USB 3.0, SATA 6.0GB/s, 3-Way SLI
6GB CORSAIR XMS3 TRI-DDR3 1600MHz (3 X 2GB)
1GB ATI RADEON™ HD 5870 PCI EXPRESS - DirectX® 11
50GB OCZ VERTEX 2 SATA II 2.5" SSD (upto 285MB/sR | 275MB/sW)
100GB OCZ VERTEX 2 SATA II 2.5" SSD (upto 285MB/sR | 275MB/sW)
10x BLU-RAY ROM DRIVE, 16x DVD ±R/±RW
CORSAIR 850W PSU (TX850) 80+ ULTRA QUIET
TITAN FENRIR EXTREME DIRECT TOUCH COPPER CPU COOLER
Sound Blaster® X-Fi™ Titanium - Fatal1ty Professional Series

I've been having a few problems with it so I called them up and told them the issue I had was that sometimes when I boot up the computer it shows that I have 6GB Ram and other time only 4 GB, They said that a few people have called them about this and that it can be fixed by loosening the screws on the cooler by a quarter turn each but also make sure not to loosen it too much. I opened up the main panel and can see 2 screws (in the pic below which I found online) but the other 2 are covered by the fan so cant access them, I take it that it will just be those 2 that I would turn?


Posted Image

Any info would be great.


Thanks

Edited by dino0392, 24 July 2010 - 03:50 PM.


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#2 abauw

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Posted 24 July 2010 - 04:12 PM

from the picture...
the reason why you told to loosening the screw just only keep the transistor from being touch with the heatsink...because the transistor cant get burn because the heat of that heatsink...

here some related topics on asus community...
http://vip.asus.com/forum/view.aspx?id=201...SLanguage=en-us

in that thread there are some link to another article that cant you read...

feel funny when heatsink fan need to loosening the screw...in the faqs that heatsink must screw tight...and the faqs that short circuit cant happen if the heatsink / backplate touch something in mainboard...
try ask your custom builder if their cant change the heatsink...or tell them to fit it with out loosening some screw...

Edited by abauw, 24 July 2010 - 04:23 PM.

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