Posted 24 July 2010 - 01:03 PM
I know there are several posts about bsod, but my problem isn't exactly the same, so I decided to post here. I have windows xp sp3 and I'm on dialup. I also run mcafee virusscan plus. I run a scan 3 times a week. I also run ccleaner 1 a week and malwarebytes every other week. Last night I was trying to disconnect my ipod and I kept getting a windows no disk message that then switched to this application is in use. Sometimes I get this message when it is trying to log me out of itunes and disconnect the ipod at the same time. I hit cancel twice and instantly I get the bsod. This is the first time I've gotten this(I've had the computer for about three years). In the bsod message under technical info I had the following information: STOP:0X0000007E and it referenced mfehidk.sys. When I rebooted, I didn't get the message again, instead I got a pop-up from microsoft windows that said the following: the system has recovered from a serious error.
After a google search I found out that the mfehidk.sys is part of mcafee.
I have no idea what to do. Should I be worried? Is it a mcafee thing that caused it? An itunes problem? I have no idea what to do or where to go. Please help.