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Re-Infected System


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7 replies to this topic

#1 compmage

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Posted 24 July 2010 - 10:51 AM

Hello and thanks for thee help.
I have run the starting programs DDS and GMER the files are attached.
The problems i am experiencing are that any noninternal link on a website redirects to ad ad website.
I have removed several malwares recently using proven methods over the years. This one has its hooks in pretty deeply though. Re-infects the system every three days.

Please refer to previous thread if you wish.
http://www.bleepingcomputer.com/forums/t/330360/malware-non-internal-links-redirect-and-known-blocked-viruses/

I have the laptop in my possession so that i can make sure everything is done correctly and noquickly instead of remotely.
I have removed non essential programs from the laptop like Dell-ds, Spybot, AOL connector...
I have run the starting programs for removal.
The following are attached.

Thanks again
ark3.txt
Attach3.txt
DDS3.txt

Attached Files



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#2 fireman4it

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Posted 25 July 2010 - 08:33 PM

Hello again,




1.
Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
Combofix.txt
How is your machine running now?




" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 compmage

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Posted 26 July 2010 - 06:12 PM

Thank you for helping me again.
What exactly are we looking for?
FYI there was still rootkit activity.

Here is the combofix log.

Attached Files



#4 fireman4it

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Posted 26 July 2010 - 06:28 PM

Hello,


1.
Download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • If Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

2.
lease download MBRCheck to your desktop.

1. Double click MBRCheck.exe to run it (Right click and run as Administrator for Vista).
2. It will open a black window, please do not fix anything (if it gives you an option).
3. Exit that window and it will produce a log (MBRCheck_date_time).
4. Please post that log when you reply.


Things to include in your next reply::
TDSS-Killer log
MBRcheck log

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 compmage

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Posted 26 July 2010 - 09:07 PM

Those are new tools...
Here are the log files they both found issues and new ones.

Attached Files



#6 compmage

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Posted 26 July 2010 - 09:24 PM

After rebooting All hp products are dying not a big deal I can reinstall them if they are truly needed. Should I uninstall them at this point?

#7 compmage

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Posted 28 July 2010 - 05:38 PM

I am going to try a repair of xp test to see if rootkit is gone then go from there This issue can be closed

#8 fireman4it

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Posted 28 July 2010 - 06:27 PM

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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