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All I can see is my desktop, and I have to restart manually


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#1 maicrea

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Posted 24 July 2010 - 12:16 AM

Hey guys,

For the past two days, when I leave my computer for some time, I come back and I see nothing but my desktop wallpaper. Usually I can't even see the mouse cursor, and it seems completely unresponsive. When I ctrl-alt-del, it just takes me to a black screen. I end up having to manually shut down my computer everytime. This happened about 4 times yesterday, and twice today. I haven't installed anything recently, I defrag once a week, and I run a full virus scan from AVG free once a week. I also did error checking but it came up clean. I just recently did a system restore, but I doubt it'll help and I'm out of ideas of what to try.

Anyone have a clue as to whats going on? This computer is about 4 months old, and I've never had a problem with it before.

Thanks!!

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#2 maicrea

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Posted 25 July 2010 - 01:02 AM

Just to update you guys... the problem is still going on, so system restore didn't help at all. I'm officially at my wits end! Any ideas?

#3 AustinTerry

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Posted 26 July 2010 - 03:38 PM

If it only 4 months old, then it should still be under warranty.
I would contact customer support first in this case for whatever computer manufacturer you have.




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