Posted 23 July 2010 - 11:33 PM
I recently started having problems with my internet browsers with unwanted redirects and pop-ups after an infection with AV Security Suite-- that infection didn't allow me to open any programs or even to access websites. I followed a removal process off a different site in safe-mode and seemed to have successfully removed it. I say that because I was once again able to open programs and browse the internet.
However, very soon afterward I started getting constant unwanted redirects when I, for example, would do a Google search and click on one of the results I would instead be redirected to some random site instead of to the page I was trying to reach. I also was getting random pop-ups taking me to the same types of sites. Whenever my browser is loading one of these unwanted sites, for a couple of seconds there is ALWAYS a small icon that appears in the address bar, right to the left of the address that looks like curly line . . sort of the shape of a curly fry . . it's the best way I can describe it.
When I started getting these redirects, I also started having problems with my web browsers. Internet Explorer and Google Chrome crash immediately when I open them. Safari and Firefox I can open and use but they will eventually crash, though the amount of time before the crashes occur varies greatly. They are also simply not running very well-- much slower than they used to be.
And last, along with the redirects and browser issues, I started having occasional "blue screens of death". These happen randomly, at least once a day, and I haven't yet identified a particular action that triggers them.
So, when I started having the redirects, browser problems and BSODs, I ran a scan with Malwarebytes Anti-Malware and it found FRAUD.SYSGUARD which it had trouble removing. Though it did end up supposedly removing it after it had me restart the computer-- it doesn't find FRAUD.SYSGUARD anymore when I do a scan. Though, since finding the FRAUD.SYSGUARD, my other scans in other programs like SpyBot or ESET Online Scan have usually found a number of infected/malicious programs. I haven't updated Windows Defender in quite a long time and can't run the Windows Defender definitions update currently-- it gives me an error of "Error found: Code 0x80072efe". I just mention that in case it's related.
So, that basically sums it up. I in fact may be completely wrong about FRAUD.SYSGUARD being the source of my problems-- it's only a guess since it was what first appeared when I start having the latest problems. Though, I guess it might all still be caused by my original AV Security Suite infection. Any help would be greatly appreciated; I'm sort of lost at this point as nothing I try seems to solve the problems I am having. I am more than willing to post any logs or do whatever is needed to get some help. Thank you in advance for taking the time to read through my post!