Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser infection


  • Please log in to reply
1 reply to this topic

#1 ichigokitty

ichigokitty

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:24 PM

Posted 23 July 2010 - 06:27 PM

I've been trying to fix the infection on my netbook for a while and I haven't been successful. Overall, my computer thinks and runs a bit slower than normal, when I click on links to websites I know, another additional tab will pop up with some random website.

DDS...

DDS (Ver_10-03-17.01) - NTFSx86
Run by An-chan at 12:39:39.78 on Fri 07/23/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.157 [GMT -4:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\wdm\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Hewlett-Packard\HP QuickSync\QuickSync.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\HP QuickSync\jre\bin\javaw.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Microsoft Works\WksCal.exe
C:\PROGRA~1\MICROS~2\wkcalrem.exe
C:\Program Files\Norton Internet Security\Engine\16.7.0.30\ccSvcHst.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Documents and Settings\An-chan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uSearch Page = hxxp://www.live.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.7.0.30\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.7.0.30\IPSBHO.DLL
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0560.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.7.0.30\coIEPlg.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0560.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [HP] c:\program files\hewlett-packard\hp quicksync\QuickSync.exe
mRun: [PININST] c:\system.sav\util\pininst.exe c:\system.sav\util\PININST.INI
mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: %SYSTEMROOT%\system32\nvLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.7.0.30\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\an-chan\applic~1\mozilla\firefox\profiles\uzudwux5.default\
FF - plugin: c:\documents and settings\an-chan\local settings\application data\google\update\1.2.183.23\npGoogleOneClick8.dll

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-8-20 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-8-20 15856]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1007000.01e\SymEFA.sys [2009-8-20 310320]
R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [2009-7-2 103792]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1007000.01e\BHDrvx86.sys [2009-8-20 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1007000.01e\cchpx86.sys [2009-8-20 482432]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-8-20 25584]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2009-6-2 457200]
R2 BOTService;BOTService;c:\program files\roxio\backontrack\instant restore\BOTService.exe [2009-7-9 199152]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.7.0.30\ccSvcHst.exe [2009-8-20 117640]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-8-20 113664]
R3 DCamUSBNovatek;USB2.0 UVC Camera;c:\windows\system32\drivers\nvtcam.sys [2010-6-26 2701040]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100702.003\NAVENG.SYS [2010-7-2 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100702.003\NAVEX15.SYS [2010-7-2 1347504]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32.sys [2009-5-11 56480]
S1 IDSxpx86;IDSxpx86;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090712.001\idsxpx86.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090712.001\IDSxpx86.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\rtsustor.sys --> c:\windows\system32\drivers\RtsUStor.sys [?]
S3 RtsUIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

=============== Created Last 30 ================

2010-07-23 16:36:04 0 ----a-w- c:\documents and settings\an-chan\defogger_reenable
2010-07-23 16:28:51 0 d-----r- c:\program files\Norton Support
2010-07-23 16:27:59 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-07-23 16:27:59 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-07-23 16:27:59 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-07-23 16:27:59 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-07-23 16:27:59 0 d-----w- c:\program files\Symantec
2010-07-23 16:27:59 0 d-----w- c:\program files\common files\Symantec Shared
2010-07-16 18:48:59 0 d-----w- c:\program files\Trend Micro
2010-07-16 17:09:15 0 d-----w- c:\windows\pss
2010-07-12 11:51:12 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-07-12 03:19:49 0 d-----w- c:\program files\common files\Blizzard Entertainment
2010-07-12 01:34:51 0 d-sh--w- C:\$RECYCLE.BIN
2010-07-11 22:25:18 0 d-----r- c:\program files\Skype
2010-07-11 22:22:51 0 d-----w- c:\program files\Combined Community Codec Pack
2010-07-11 22:05:31 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-07-11 22:03:01 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 22:02:59 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 22:02:59 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-11 22:01:36 0 d-----w- c:\program files\MPC HomeCinema
2010-07-11 22:01:09 0 d-----w- c:\program files\AIM
2010-07-11 22:01:07 0 d-----w- c:\program files\common files\Software Update Utility
2010-07-11 22:01:06 0 d-----w- c:\program files\common files\AOL
2010-07-11 21:59:02 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-11 21:51:16 221184 ----a-w- c:\windows\system32\wmpns.dll
2010-07-04 00:41:35 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-07-02 21:47:08 0 d-----w- c:\docume~1\alluse~1\applic~1\Symantec
2010-06-29 18:15:56 0 ----a-w- c:\docume~1\an-chan\applic~1\wklnhst.dat
2010-06-29 17:03:20 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-06-29 17:00:26 0 d-----w- c:\docume~1\an-chan\applic~1\Malwarebytes
2010-06-29 16:59:46 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-29 16:48:36 0 d-----w- c:\docume~1\an-chan\applic~1\BitTorrent
2010-06-29 07:22:00 0 d-----w- c:\docume~1\an-chan\applic~1\hott notes 4
2010-06-26 15:43:05 0 d-----w- c:\docume~1\alluse~1\applic~1\Blizzard Entertainment
2010-06-26 11:25:21 0 d-----w- c:\docume~1\alluse~1\applic~1\Blizzard
2010-06-26 11:05:01 0 d-----w- c:\docume~1\alluse~1\applic~1\AIM
2010-06-26 11:04:35 844 ---ha-w- C:\IPH.PH
2010-06-26 10:50:24 0 d-----w- c:\program files\BisonCam
2010-06-26 10:48:11 0 d-----w- c:\docume~1\an-chan\applic~1\Roxio Log Files
2010-06-26 10:48:11 0 d-----w- c:\docume~1\an-chan\applic~1\hpqLog

==================== Find3M ====================

2010-06-26 10:51:46 259584 ----a-w- c:\windows\system32\bcdedit.exe
2010-06-26 10:49:49 1654 --sha-r- c:\windows\system32\drivers\103C_HP_NTBK_HP Mini 311-1000_YN_0U_QCNF0127KVK_E575530001_46_I3651_SQuanta_V49.14_BF.02_T090804_WXH3_L409_M894_J160_7Intel_8Atom N270_91.6_#100626_N14E44315_()_XMOBILE_CN10_Z_20396100000001B00000300000_G10DE087F_O.MRK
2009-08-21 01:17:05 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2009-08-21 01:17:16 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 12:42:23.31 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 kahdah

kahdah

  • Security Colleague
  • 11,138 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:06:24 PM

Posted 31 July 2010 - 09:52 AM

Hello ichigokitty

Welcome to BleepingComputer smile.gif
==========================

One or more of the identified infections is a backdoor trojan or rootkit.

This type of infection has the capabilities to allows hacker to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identity Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

If you still want to clean it please do the following

===================
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.




  • If an infected file is detected, the default action will be Cure, click on Continue.




  • If a suspicious file is detected, the default action will be Skip, click on Continue.




  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.




  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

========

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users