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New video card too long...

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#1 Alynis


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Posted 23 July 2010 - 04:07 PM

Well, I recently purchased a new video card, brought it home, and low and behold....it's too long. It won't fit seeing as the very end runs into the 24 pin power connector to the motherboard.
My question is, is there any way I can remedy this? Maybe get an adapter for the 24 pin cable that's thin and can fit under my graphics card? Just throwing an idea out there. Any help would be greatly appreciated!

Edited by Alynis, 23 July 2010 - 04:08 PM.

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#2 abauw


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Posted 23 July 2010 - 04:27 PM

cant you provide the brand and type or model of your computer or mainboard...and VGA cards that you have...

if you know how to cut off the VGA cards...you can cut it...but if you dont know how to cut it...please dont do it or you will loose you VGA cards and must buy a new one...just give some very bad idea...

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#3 Alynis

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Posted 23 July 2010 - 04:33 PM

Sorry, how could I forget?

The computer is a HP media center m1270n.

The card is a PNY Nvidia 9600gt.

Manufacturer: Asus

Motherboard Name: PTGD1-LA

HP motherboard name: PufferM-UL8E

#4 MrBruce1959


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Posted 23 July 2010 - 05:35 PM

Please be advised your video card is new and still under warranty.

Cutting away at the circuit board for any reason can permanently damage the card and void any warranty.

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#5 ReviverSoft


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Posted 23 July 2010 - 06:29 PM

if you know how to cut off the VGA cards...
I'm surprised you are even considering that. :thumbsup:

Well, you should have done your homework about the dimensions of the card.
Given that the card is new, wouldn't you be able to return the card and get a different one (profile/design)?
Stating that the card doesn't fit in, is a good enough reason.

This time round, please be sure to choose a card that can:
1. Easily fit into your case.
2. Run off your current Power Supply (PSU)

Good luck!

Edited by ReviverSoft, 23 July 2010 - 06:32 PM.

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#6 Neil B.

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Posted 23 July 2010 - 10:22 PM

Im going to guess that that you have a micro atx board.

If thats the case, why not get a full ATX and a new case?

#7 dpunisher


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Posted 24 July 2010 - 03:34 AM

Take that video card back and get another that fits. You are at the point of choosing between the videocard or the motherboard. Any plug in that ATX 20/24 pin connector will make it too high to allow the card to seat.

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