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Flash player


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9 replies to this topic

#1 choppies

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Posted 23 July 2010 - 08:44 AM

Hi,

I wonder if anyone can help? I have windows 7 and each time I now log on to anything using flash player, youtube etc. explorer just keeps crashing, I have to restart my system each time and it may take a couple of times before I can get it to work.

Not sure if I have a virus/malware etc. but any help would be greatly appreciated.


Tony

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#2 Broni

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Posted 23 July 2010 - 12:25 PM

See, if you have same issue with some other browser, like Firefox.

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#3 ReviverSoft

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Posted 23 July 2010 - 07:35 PM

Try this:

1. Download and run the Flash Player Uninstaller

2. Reboot your computer

3. Download and install the Flash Player

4. Try viewing flash based content using Firefox.

Let us know if this works. :huh:

Edited by ReviverSoft, 23 July 2010 - 07:36 PM.

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#4 choppies

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Posted 26 July 2010 - 07:25 AM

Hi,

thanks for the advice, I have tried uninstalling flash player, rebooting, reinstalling and trying firefox....all with no success!! Still my computer freezes when viewing flash content, youtube etc.

Any advice would be greatly appreciated,

Yours in exasperation

Tony

#5 coxchris

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Posted 26 July 2010 - 09:04 AM

Not sure if I have a virus/malware etc.

Please run an Anti Virus and Malwarebytes scan just to be sure it isn't infected.

What Flash version are you running 10.1?

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#6 choppies

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Posted 26 July 2010 - 10:44 AM

Hi

I'm using Flash 10.1, I've ran a complete macafee scan and a complete walware bytes scan also. Both of these say that there is nothing infecting my machine. I did think all was ok but no.... same old routine, try to look at youtube, screen goes grey and we start all over again!!

#7 ReviverSoft

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Posted 26 July 2010 - 03:40 PM

Ok, how about trying the following browsers?

Internet Explorer 8
Opera
Google Chrome
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#8 choppies

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Posted 02 August 2010 - 07:59 AM

Hi reviversoft,

have also tried using different browsers such as Chrome, Opera etc. still the same problem, log onto Youtube and windows freezes with the caption "windows has stopped working" Still at my wits end with this.

#9 t3chie

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Posted 02 August 2010 - 03:26 PM

Hi reviversoft,

have also tried using different browsers such as Chrome, Opera etc. still the same problem, log onto Youtube and windows freezes with the caption "windows has stopped working" Still at my wits end with this.


This only happens when viewing flash content? Do you play games, or other anything related to multimedia?
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#10 ReviverSoft

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Posted 02 August 2010 - 06:14 PM

Strange, a clean reinstallation usually fixes flash-content related issues.

I'll have to think over, sorry.
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