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Unknown infection/Norton AV reinstalled but not workin g


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2 replies to this topic

#1 ptowndave

ptowndave

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  • Gender:Male
  • Location:San Diego, CA
  • Local time:09:40 PM

Posted 22 July 2010 - 03:05 PM

Please help.
Two days ago as i was surfing the net, I got a warning telling me that my AV was off. I went to check and received two more warnings on both firewall and spyware/malware programs were off as well. I use Norton Internet Security 2010. I was unable to turn on any of them. Norton told me that I needed to uninstall then reinstall NIS. I did this and have been having problems eversince. I'm not sure that I actually downloaded NIS or was redirected to a phony site. The GUI of NIS fades in and out and when using CCleaner uninstall for another program i was uninstalling NIS wasn't even listed in the installed programs.

I tried to run GMER and received: c:\\windows\system32\config\system: The system cannot find the file specified.
I am only able to check off services, registry and files under scans. See attached screenshot "capture gmer.png"
After hitting scan received error msg: c:\\windows\system32\config\system: File in use by another program.

Here are the log files from DDS and GMER:

DDS (Ver_10-03-17.01) - NTFSX64
Run by David at 12:23:16.69 on Thu 07/22/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3935.1307 [GMT -7:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\CISVC.EXE
C:\Program Files (x86)\Common Files\eMail ID\IconixService.exe
C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\SysWOW64\rpcnet.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Users\David\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Users\David\AppData\Local\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\iWonIE\bar\1.bin\idbrmon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Safari\Safari.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\REGEDIT.EXE
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\CCleaner\CCleaner.exe
C:\Windows\explorer.exe
C:\Users\David\Downloads\gmer\gmer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\David\AppData\Local\Temp\b9hh4650.tmp\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mLocal Page = c:\windows\syswow64\blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: iCu2 Toolbar: {0a65b163-1d7b-434c-86dd-4afb5d3ba3b4} - c:\program files (x86)\icu2\tbiCu1.dll
mURLSearchHooks: iCu2 Toolbar: {0a65b163-1d7b-434c-86dd-4afb5d3ba3b4} - c:\program files (x86)\icu2\tbiCu1.dll
mWinlogon: Userinit=userinit.exe
BHO: iCu2 Toolbar: {0a65b163-1d7b-434c-86dd-4afb5d3ba3b4} - c:\program files (x86)\icu2\tbiCu1.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files (x86)\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~2\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\norton internet security\engine\17.7.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\norton internet security\engine\17.7.0.12\IPSBHO.DLL
BHO: IconixBHOClass Class: {761233b6-f228-49e4-8f6b-668499d4e55a} - c:\program files (x86)\email id\ieaddon\IconixBHO_42.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files (x86)\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\norton internet security\engine\17.7.0.12\coIEPlg.dll
TB: iCu2 Toolbar: {0a65b163-1d7b-434c-86dd-4afb5d3ba3b4} - c:\program files (x86)\icu2\tbiCu1.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
TB: Panda Security Toolbar: {b821bf60-5c2d-41eb-92dc-3e4ccd3a22e4} - c:\program files (x86)\panda security\panda security toolbar\PandaSecurityDx.dll
uRun: [swg] "c:\program files (x86)\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] c:\program files (x86)\windows sidebar\sidebar.exe /autoRun
uRun: [LockerSync] c:\program files (x86)\mp3tunes\lockersync3\Oboe.exe
uRun: [SpybotSD TeaTimer] c:\program files (x86)\spybot - search & destroy\TeaTimer.exe
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre6\bin\jusched.exe"
mRun: [SmartWiHelper] "c:\program files (x86)\sony\smartwi connection utility\SmartWiHelper.exe" /WindowsStartup
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
mRun: [ISBMgr.exe] "c:\program files (x86)\sony\isb utility\ISBMgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [PSUNMain] "c:\program files (x86)\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
mRunOnce: [iWonIEbar Uninstall] rundll32 c:\progra~2\UNINST~1.DLL,O -3
StartupFolder: c:\users\david\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\david\appdata\roaming\dropbox\bin\Dropbox.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - {44E212AB-13EA-4CA4-BE65-197FBA170412} - c:\program files (x86)\email id\ieaddon\IconixBHO_42.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~2\office12\REFIEBAR.DLL
IE: {BC3F6B6D-2E49-4603-B028-7411655713F3} - {0CC2F28D-D415-4FC6-A2E4-54B4D983609A} - c:\program files (x86)\email id\ieaddon\IconixBHO_42.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~2\spybot~1\SDHelper.dll
DPF: {700EF03F-A472-4D26-8ACB-300F4D04FD96} - hxxps://lojackforlaptops.absolute.com/ctmweb/testoc.cab
DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} - hxxp://www.nanoscan.com/cabs/nanoinst.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files (x86)\norton internet security\engine\16.8.0.41\CoIEPlg.dll
Notify: VESWinlogon - VESWinlogon.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg64.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
TB-X64: {0A65B163-1D7B-434C-86DD-4AFB5D3BA3B4} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun-x64: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe
mRun-x64: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun-x64: [IAAnotif] c:\program files (x86)\intel\intel matrix storage manager\iaanotif.exe
mRun-x64: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun-x64: [Apoint] %ProgramFiles%\Apoint\Apoint.exe
STS-X64: FencesShlExt Class: {1984DD45-52CF-49cd-AB77-18F378FEA264} - c:\program files (x86)\stardock\fences\FencesMenu64.dll

============= SERVICES / DRIVERS ===============

R0 PxHlpa64;PxHlpa64;c:\windows\system32\drivers\PxHlpa64.sys [2009-9-2 55280]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nisx64\1107000.00c\symds64.sys [2010-7-19 433200]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1107000.00c\symefa64.sys [2010-7-17 221232]
R1 BHDrvx64;BHDrvx64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.6.0.32\definitions\bashdefs\20100709.001\BHDrvx64.sys [2010-7-19 942640]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1107000.00c\cchpx64.sys [2010-7-19 615040]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.6.0.32\definitions\ipsdefs\20100720.001\IDSviA64.sys [2010-7-20 463408]
R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2010-5-4 149512]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nisx64\1107000.00c\ironx64.sys [2010-7-19 150064]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nisx64\1107000.00c\symtdiv.sys [2010-7-19 451120]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 59904]
R2 IconixService;Iconix Update Service;c:\program files (x86)\common files\email id\IconixService.exe [2010-7-20 283992]
R2 NIS;Norton Internet Security.;c:\program files (x86)\norton internet security\norton internet security\engine\17.7.0.12\ccsvchst.exe [2010-7-19 126392]
R2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R2 PSINAFLT;PSINAFLT;c:\windows\system32\drivers\PSINAflt.sys [2010-5-27 158280]
R2 PSINFILE;PSINFILE;c:\windows\system32\drivers\PSINFile.sys [2010-4-30 114696]
R2 PSINPROC;PSINPROC;c:\windows\system32\drivers\PSINProc.sys [2010-4-30 121864]
R2 PSINPROT;PSINPROT;c:\windows\system32\drivers\PSINProt.sys [2010-5-12 126024]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2009-9-2 19968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-7-19 132656]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-8-18 139264]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2009-8-18 11392]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 17920]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x64.sys [2009-8-18 393216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\microsoft.net\framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);c:\program files (x86)\google\update\GoogleUpdate.exe [2010-2-4 135664]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 27136]
S3 ATMFBUS;A600 USB Composite Device Driver;c:\windows\system32\drivers\ATMFBUS.sys [2010-3-7 63488]
S3 ATMFCVsp;A600 Cricket CM Port;c:\windows\system32\drivers\ATMFCVsp.sys [2010-3-7 166528]
S3 ATMFFLT;A600 USB Modem Installation CD;c:\windows\system32\drivers\ATMFFLT.sys [2010-3-7 15872]
S3 ATMFMdm;A600 Cricket EVDO Modem;c:\windows\system32\drivers\ATMFMdm.sys [2010-3-7 166528]
S3 ATMFNET;A600 Cricket EVDO Network Adapter;c:\windows\system32\drivers\ATMFNET.sys [2010-3-7 133632]
S3 ATMFNVsp;A600 Cricket NMEA Port Serial Port;c:\windows\system32\drivers\ATMFNVsp.sys [2010-3-7 166528]
S3 ATMFVsp;A600 Cricket Diagnostics Port;c:\windows\system32\drivers\ATMFVsp.sys [2010-3-7 166528]
S3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\7626.tmp [2010-7-21 6144]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl64.sys [2010-4-19 22528]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\drivers\usbaapl64.sys [2010-4-19 50688]

=============== Created Last 30 ================

2010-07-22 19:03:24 0 d-----w- c:\users\david\tmp
2010-07-22 06:27:55 6144 ------w- c:\windows\system32\7626.tmp
2010-07-22 06:22:03 6144 ------w- c:\windows\system32\161C.tmp
2010-07-22 06:21:30 0 d-----w- c:\program files (x86)\Sophos
2010-07-22 04:46:23 0 ----a-w- c:\users\david\defogger_reenable
2010-07-21 20:13:05 0 d-----w- c:\users\david\appdata\roaming\Panda Security
2010-07-21 20:11:32 0 d-----w- c:\users\david\appdata\roaming\SurfSecret Privacy Suite
2010-07-21 20:11:03 276 ----a-w- c:\windows\system32\PSUNCpl.dat
2010-07-21 20:10:39 0 d-----w- c:\programdata\Panda Security
2010-07-21 19:37:04 643072 ----a-w- c:\program files (x86)\Uninstall iWon Toolbar.dll
2010-07-21 14:27:29 0 d-----w- c:\programdata\Spybot - Search & Destroy
2010-07-21 14:27:29 0 d-----w- c:\program files (x86)\Spybot - Search & Destroy
2010-07-21 01:48:19 0 d-----w- c:\users\david\appdata\roaming\Malwarebytes
2010-07-21 01:48:11 24664 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-21 01:48:11 0 d-----w- c:\programdata\Malwarebytes
2010-07-21 01:48:11 0 d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2010-07-20 19:01:40 0 d-----w- c:\users\david\appdata\roaming\eMail ID
2010-07-20 19:01:40 0 d-----w- c:\programdata\eMail ID
2010-07-20 19:01:20 0 d-----w- c:\program files (x86)\common files\eMail ID
2010-07-20 19:01:16 0 d-----w- c:\program files (x86)\eMail ID
2010-07-20 18:18:07 0 d-----w- c:\users\david\.oboesync
2010-07-20 18:17:36 0 d-----w- c:\program files (x86)\MP3tunes
2010-07-20 01:15:54 0 d-----w- c:\windows\pss
2010-07-19 17:51:20 0 d---a-w- c:\program files (x86)\iWonIE
2010-07-19 17:50:48 0 d-----w- c:\program files (x86)\iWonEI
2010-07-19 12:33:02 0 d-----w- c:\program files (x86)\Trend Micro
2010-07-19 05:15:52 0 d-----w- c:\users\david\appdata\roaming\Tific
2010-07-19 02:12:44 270208 ------w- c:\windows\system32\MpSigStub.exe
2010-07-18 19:56:14 65536 --sha-w- c:\users\david\ntuser.dat{e1faaf24-929c-11df-8d2b-0024be79db6f}.TM.blf
2010-07-18 19:56:14 524288 --sha-w- c:\users\david\ntuser.dat{e1faaf24-929c-11df-8d2b-0024be79db6f}.TMContainer00000000000000000002.regtrans-ms
2010-07-18 19:56:14 524288 --sha-w- c:\users\david\ntuser.dat{e1faaf24-929c-11df-8d2b-0024be79db6f}.TMContainer00000000000000000001.regtrans-ms
2010-07-17 17:10:11 0 dc----w- c:\program files\Symantec
2010-07-17 15:49:04 0 d-----w- c:\users\david\appdata\roaming\CBS Interactive
2010-07-17 15:39:36 0 dc----w- c:\program files\Paint.NET
2010-07-15 23:43:04 0 d-----r- c:\program files (x86)\Norton Support
2010-07-15 23:40:53 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_netaapl64_01009.Wdf
2010-07-15 22:25:37 0 d-----w- c:\users\david\appdata\roaming\Stardock
2010-07-15 22:25:20 0 dc-h--w- c:\programdata\{A3A26C56-02C3-4F76-A033-12EE2FB52AE6}
2010-07-15 22:25:17 0 d-----w- c:\program files (x86)\Stardock
2010-07-15 21:45:51 0 d-----w- c:\programdata\VOWSoft
2010-07-15 21:45:48 0 d-----w- c:\program files (x86)\iPodRobot
2010-07-14 08:14:56 485376 ----a-w- c:\windows\system32\MyDefragScreenSaver_v4.3.1.scr
2010-07-14 08:14:56 1147392 ----a-w- c:\windows\system32\MyDefragScreenSaver_v4.3.1.exe
2010-07-14 08:14:56 0 dc----w- c:\program files\MyDefrag v4.3.1
2010-07-14 05:59:37 144384 ----a-w- c:\windows\system32\cdd.dll
2010-07-13 15:45:32 0 d-----w- c:\users\david\appdata\roaming\PeaZip
2010-07-13 03:05:54 14336 ----a-w- c:\windows\system32\drivers\sffp_sd.sys
2010-07-13 03:05:54 109056 ----a-w- c:\windows\system32\drivers\sdbus.sys
2010-07-10 17:59:28 0 d-----w- c:\users\david\appdata\roaming\Dropbox
2010-07-06 14:24:45 0 dc----w- c:\program files\iPod
2010-07-06 14:24:44 0 dc----w- c:\program files\iTunes
2010-07-06 14:24:44 0 d-----w- c:\programdata\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
2010-07-06 14:24:44 0 d-----w- c:\program files (x86)\iTunes
2010-07-06 14:18:35 0 dc----w- c:\program files\Bonjour
2010-07-06 14:18:35 0 d-----w- c:\program files (x86)\Bonjour
2010-07-04 10:06:54 99176 ----a-w- c:\windows\syswow64\PresentationHostProxy.dll
2010-07-04 10:06:54 49472 ----a-w- c:\windows\syswow64\netfxperf.dll
2010-07-04 10:06:54 48960 ----a-w- c:\windows\system32\netfxperf.dll
2010-07-04 10:06:54 444752 ----a-w- c:\windows\system32\mscoree.dll
2010-07-04 10:06:54 320352 ----a-w- c:\windows\system32\PresentationHost.exe
2010-07-04 10:06:54 297808 ----a-w- c:\windows\syswow64\mscoree.dll
2010-07-04 10:06:54 295264 ----a-w- c:\windows\syswow64\PresentationHost.exe
2010-07-04 10:06:54 1942856 ----a-w- c:\windows\system32\dfshim.dll
2010-07-04 10:06:54 1130824 ----a-w- c:\windows\syswow64\dfshim.dll
2010-07-04 10:06:54 109912 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-07-04 09:49:01 13160 ----a-w- c:\windows\syswow64\Upgrd.exe
2010-07-04 02:06:17 2048 ----a-w- c:\windows\syswow64\tzres.dll
2010-07-04 02:06:17 2048 ----a-w- c:\windows\system32\tzres.dll
2010-07-04 02:06:08 84992 ----a-w- c:\windows\system32\asycfilt.dll
2010-07-04 02:06:08 67584 ----a-w- c:\windows\syswow64\asycfilt.dll
2010-07-04 02:06:06 612352 ----a-w- c:\windows\system32\vbscript.dll
2010-07-04 02:06:06 427520 ----a-w- c:\windows\syswow64\vbscript.dll
2010-07-04 02:05:01 976896 ----a-w- c:\windows\system32\inetcomm.dll
2010-07-04 02:05:00 740864 ----a-w- c:\windows\syswow64\inetcomm.dll
2010-07-04 02:04:46 286720 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-07-04 02:04:46 157696 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-07-04 02:04:45 125952 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-07-04 02:04:32 5509008 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-07-04 02:04:32 3899280 ----a-w- c:\windows\syswow64\ntoskrnl.exe
2010-07-04 02:04:31 3954568 ----a-w- c:\windows\syswow64\ntkrnlpa.exe
2010-07-04 02:04:23 12867072 ----a-w- c:\windows\syswow64\shell32.dll
2010-07-04 02:04:22 96768 ----a-w- c:\windows\syswow64\sspicli.dll
2010-07-04 02:04:22 22016 ----a-w- c:\windows\syswow64\secur32.dll
2010-07-04 02:04:22 153160 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2010-07-04 02:04:22 1446912 ----a-w- c:\windows\system32\lsasrv.dll
2010-07-04 01:07:09 220672 ----a-w- c:\windows\system32\wintrust.dll
2010-07-04 01:07:09 172032 ----a-w- c:\windows\syswow64\wintrust.dll
2010-07-04 01:07:04 139264 ----a-w- c:\windows\system32\cabview.dll
2010-07-04 01:07:04 132608 ----a-w- c:\windows\syswow64\cabview.dll

==================== Find3M ====================

2010-07-21 04:34:45 57752 ----a-w- c:\windows\syswow64\rpcnet.dll
2010-07-21 04:34:45 17920 ----a-w- c:\windows\syswow64\rpcnetp.dll
2010-07-21 04:34:25 17920 ----a-w- c:\windows\syswow64\rpcnetp.exe
2010-07-21 04:34:25 17920 ----a-w- c:\windows\system32\rpcnetp.exe
2010-07-19 05:01:23 854 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.INF
2010-07-19 05:01:23 7440 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.CAT
2010-07-19 05:01:23 173104 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2010-07-17 15:29:09 209651 ----a-w- c:\windows\Photo Pos Pro Uninstaller.exe
2010-07-11 15:38:23 52848 ----a-w- c:\users\david\ntagent.exe
2010-07-11 15:38:22 40960 ----a-w- c:\users\david\javahelper.exe
2010-07-11 15:23:31 304752 ----a-w- c:\users\david\ctmweb.exe
2010-07-04 09:49:00 57752 ------w- c:\windows\syswow64\rpcnet.exe
2010-06-03 02:41:44 3600384 ----a-w- c:\windows\syswow64\GPhotos.scr
2010-05-28 01:39:38 158280 ----a-w- c:\windows\system32\drivers\PSINAflt.sys
2010-05-27 07:24:13 34304 ----a-w- c:\windows\syswow64\atmlib.dll
2010-05-27 06:34:09 46080 ----a-w- c:\windows\system32\atmlib.dll
2010-05-27 04:11:32 366080 ----a-w- c:\windows\system32\atmfd.dll
2010-05-27 03:49:37 293888 ----a-w- c:\windows\syswow64\atmfd.dll
2010-05-21 05:52:30 1192960 ----a-w- c:\windows\system32\wininet.dll
2010-05-21 05:18:06 977920 ----a-w- c:\windows\syswow64\wininet.dll
2010-05-21 05:14:50 48128 ----a-w- c:\windows\syswow64\jsproxy.dll
2010-05-18 23:55:18 95520 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 23:55:18 237856 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 23:55:18 119584 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-18 23:35:16 91424 ----a-w- c:\windows\syswow64\dnssd.dll
2010-05-18 23:35:16 197920 ----a-w- c:\windows\syswow64\dnssdX.dll
2010-05-18 23:35:16 107808 ----a-w- c:\windows\syswow64\dns-sd.exe
2010-05-09 09:46:00 961024 ----a-w- c:\windows\system32\CPFilters.dll
2010-05-09 09:45:57 552960 ----a-w- c:\windows\system32\msdri.dll
2010-05-09 09:14:55 641536 ----a-w- c:\windows\syswow64\CPFilters.dll
2010-05-06 12:42:05 1225216 ----a-w- c:\windows\syswow64\urlmon.dll
2010-05-06 12:41:55 606208 ----a-w- c:\windows\syswow64\mstime.dll
2010-05-06 12:41:53 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2010-05-06 12:41:53 5970944 ----a-w- c:\windows\syswow64\mshtml.dll
2010-05-06 12:41:49 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll
2010-05-06 12:41:49 10984448 ----a-w- c:\windows\syswow64\ieframe.dll
2010-05-01 15:07:05 3122176 ----a-w- c:\windows\system32\win32k.sys
2009-09-03 06:59:20 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-09-03 06:59:20 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-09-03 06:59:20 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-09-03 06:59:20 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2010-02-13 00:36:54 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\cookies\index.dat
2010-02-13 00:36:54 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\history\history.ie5\index.dat
2010-02-13 00:36:54 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\temp\temporary internet files\content.ie5\index.dat
2010-01-28 16:59:15 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 12:24:41.21 ===============








GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-22 12:16:53
Windows 6.1.7600
Running: gmer.exe


---- Registry - GMER 1.0.15 ----

Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage\NewShortcuts@C:\Users\David\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Trend Micro\Trend Micro\x2122 eMail ID Preferences.lnk 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage\NewShortcuts@C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Trend Micro\Trend Micro\x2122 eMail ID Preferences.lnk 1

---- EOF - GMER 1.0.15 ----



OS Win7 professional.

Thanks

Attached Files



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#2 mpascal

mpascal

    Math Nerd


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  • Location:Canada
  • Local time:11:40 PM

Posted 29 July 2010 - 08:51 PM

Hi ptowndave,

Welcome to Bleeping Computer!

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like give a few guidelines so that we can fix your problem as quickly and efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

STEP 1 - MBAM

Note: In the event that you already have MBAM installed, you do not need to reinstall it. Simply Updating it and doing a Quickscan is sufficient.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 2 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 3 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    drivers32 /all
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\system32\spool\prtprocs\w32x86\*.tmp
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.
STEP 4 - Reply

Please reply with the following logs:
  • MBAM Log
  • GMER Log
  • OTL Log

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Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

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#3 mpascal

mpascal

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Posted 14 August 2010 - 01:38 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

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Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image





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