Hello, my OS is Vista Home Premium Service. Version 6.0.6002 Service Pack 2 Build 6002. 64 bit system. Basically the system will not respond in normal mode. It appears anything to do with my network won't work. Cannot log onto the internet in normal mode, although I can in safe mode. Control panel will come up in normal mode, but if I try to open anything in control panel it wants to freeze up. The problem started about a week and half ago....July 11 to be exact. I have been using Windows OneCare for security, but it has stopped working and I can't get it to start back. Contacted thier support and did what they said, but still nothing. I ran MalwareBytes and it came up with Trojan:Win32/Ofilca.M was on my pc. It said it removed some if it, but I would need to get something else to remove the rest of it. Came here for some help from the malware response team. I created the logs...was asked to do a system restore, which did not work. I was asked to run a couple of different programs...ESET was one....RkUnhooker was another. RkUnhooker would not run...got Error loading driver, NTSTATUS code:0xC000035F. The guy helping my said he couldn't figure what was wrong....seemed to be with the system, and directed my here. Can anyone help?
Edited by hamluis, 22 July 2010 - 08:23 PM.
Moved from Vista to Am I Infected forum ~ Hamluis.