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Touchpad problems / Mouse Driver Errors

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#1 Struanmcd


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Posted 22 July 2010 - 07:48 AM


For the last two months I have been struggling with a touchpad problem. It has left me unable to use the computer effectively...

Here's the problem:
The cursor will click by itself whenever I move it. This means it becomes incredibly difficult when trying to type or navigate though the computer. I have run diagnostics and it says the error code is 3500:0122, in other words the computer detected both buttons when I clicked the left one. I know that it is unlikely to be a malware problem as I have discussed this with a helpful person from this site, Myrti. They said it is unlikely to be a virus and suggested I post this in the Hardware forums.

Here's what I have tried to do about it:
I have reinstalled windows vista and the problem still persists. I have also plugged in a USB ball mouse and a USB lazer mouse but I still encounter the erratic clicking.
Both the touchpad and any mouses I plug in behave erraticaly.

Any help would be greatly appreciated.

Previous topic is: http://www.bleepingcomputer.com/forums/t/317181/crazy-mouse-virus-vista-laptop/



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#2 hamluis



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Posted 22 July 2010 - 11:27 AM

Try going into Device Manager and uninstalling the touchpad and the mouse drivers...and then rebooting.

The drivers are probably damaged, rebooting will reinstall undamaged drivers.


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