Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Touchpad problems / Mouse Driver Errors


  • Please log in to reply
1 reply to this topic

#1 Struanmcd

Struanmcd

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:England
  • Local time:10:09 PM

Posted 22 July 2010 - 07:48 AM

Hello,

For the last two months I have been struggling with a touchpad problem. It has left me unable to use the computer effectively...

Here's the problem:
The cursor will click by itself whenever I move it. This means it becomes incredibly difficult when trying to type or navigate though the computer. I have run diagnostics and it says the error code is 3500:0122, in other words the computer detected both buttons when I clicked the left one. I know that it is unlikely to be a malware problem as I have discussed this with a helpful person from this site, Myrti. They said it is unlikely to be a virus and suggested I post this in the Hardware forums.

Here's what I have tried to do about it:
I have reinstalled windows vista and the problem still persists. I have also plugged in a USB ball mouse and a USB lazer mouse but I still encounter the erratic clicking.
Both the touchpad and any mouses I plug in behave erraticaly.

Any help would be greatly appreciated.

Previous topic is: http://www.bleepingcomputer.com/forums/t/317181/crazy-mouse-virus-vista-laptop/

Thanks,

Struanmcd

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,754 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:09 PM

Posted 22 July 2010 - 11:27 AM

Try going into Device Manager and uninstalling the touchpad and the mouse drivers...and then rebooting.

The drivers are probably damaged, rebooting will reinstall undamaged drivers.

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users