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AntivirSolution Pro - help with uninstall please!!


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#1 doublediamond

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Posted 22 July 2010 - 07:00 AM

Hoping someone can help me. I have become infected with antivir solution pro via an instant messenger link ( I didnt even open it but it happened anyway) and I cannot get rid of it!!

I have followed all the guidelines in your guide http://www.bleepingcomputer.com/virus-remo...ir-solution-pro, but am having problems with the rkill stage - no matter how many times I attempt to run the program I get the notepad warning every time. I have left the warning open while I try to re-run it, but over 30 attempts have failed. The proxy settings have not altered as I keep checking them, and I have run the malwarebytes program but that has failed to get rid of it

I use windows XP and have Avast installed

Would be grateful for any suggestions and advice as to what I can do while I still have some hair left

Thanks

Edited by Blade Zephon, 22 July 2010 - 09:54 AM.
Move from AntiVirus, Firewall and Privacy Products and Protection Methods to AII. ~BZ


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#2 doublediamond

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Posted 03 August 2010 - 02:37 PM

Hoping someone can help me. I have become infected with antivir solution pro via an instant messenger link ( I didnt even open it but it happened anyway) and I cannot get rid of it!!

I have followed all the guidelines in your guide http://www.bleepingcomputer.com/virus-remo...ir-solution-pro, but am having problems with the rkill stage - no matter how many times I attempt to run the program I get the notepad warning every time. I have left the warning open while I try to re-run it, but over 30 attempts have failed. The proxy settings have not altered as I keep checking them, and I have run the malwarebytes program but that has failed to get rid of it

I use windows XP and have Avast installed

Would be grateful for any suggestions and advice as to what I can do while I still have some hair left

Thanks


I am not sure what I did wrong here, all I have is a *combofix* warning message and no replies to my question

Have tried everything I can and am still getting all sorts of errors - IE wont open, am getting svchost.exe errors, google is completely broken.

If someone can please tell me what I did wrong in my post and what information is needed I will certainly reply hopefully correctly. Thank you




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