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MAC gone loco


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#1 tlawish

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Posted 22 July 2010 - 12:16 AM

I have a question for my fellow MAC users. I use Fireforx on my MAC, and a couple weeks back I started getting redirected through Google to various unsavory sites. I thought MACs weren't suppoed to get viruses, so I put off doing anything about it until it got so bad a few days ago that I couldn't go to a website unless I pasted the link into the URL. A friend suggested I download a free copy of Norton AntiVirus via my Comcast Cable website (our internet company), so I did.

The results have been catastrophic. I ran Norton, it located an add-in opt-out thingy, gave me a dialog box that provided me a choice of disabling something. I clicked something... not really sure now, and restarted the computer. Once rebooted, the desktop came up, but none of my personal files were pictured on the desktop any longer, and the Hard Drive icon is constantly flashing. In between flashes, I can open some programs, some files, and even FireFox. But, I have to type quickly, as the screen freezes at each flash of the Hard Drive icon.

The computer is pretty much useless at the moment; posting this from my laptop. Thanks in advance for any ideas or advice!

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#2 Buddyme2

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Posted 22 July 2010 - 01:17 AM

Sounds like Norton might have disabled a system file. Hope you have a back up your files. Try an Archive and Install. If it works to get your Mac back up and running, uninstall Norton, it creates more problems on a Mac than it does any good, as you've just seen what it can do to your Mac.
Oh... about that problem you had earlier? It was probably a DNS Changer that is easily fixed without the need for Norton.

#3 tlawish

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Posted 22 July 2010 - 11:28 PM

Thx for the advice. Once I perform the archive and install, if it works - I will ask you what a DNS Changer is... :blink:

#4 davidanders

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Posted 29 July 2010 - 06:28 PM

In troubleshooting Mac misbehavior there are three core solutions.

1. Safeboot - hold SHIFT key when booting - loads only Apple extensions (kexts)
http://www.google.com/search?q=troubleshoot+safebootr+apple

2. Make new user in System Preferences - logout and login as new user - problem gone, it is a User problem, problem exists, it is a System Problem.
http://www.google.com/search?q=troubleshoot+new+user+apple

3. Download, install, and run AppleJack
It does five system repairs and can work wonders.
Download http://www.versiontracker.com/dyn/moreinfo/vt3/19596
About http://reviews.cnet.com/8301-13727_7-10334620-263.html
David Anders
The Computer Guy, Seattle
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