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Intermittent Browser Redirect/Hijack


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11 replies to this topic

#1 spyder1911

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Posted 21 July 2010 - 03:46 PM

Hi, I recently caught the Antivir Solutions Pro virus. I followed the guide on this site, but I believe there is still something on my system. My browser (Firefox 3.6.7) will randomly redirect google searches to other search engines and websites. This is not all the time, and most sites work fine. I have removed the proxy settings which Antivir Solutions Pro used.

I am running XP Media Center Edition sp3.

Avast, with up to date profiles, comes up with nothing in full system scan or boot scan.

Malwarebytes, also up to date, comes up with nothing


Could you please provide some assistance?

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 21 July 2010 - 03:53 PM

If still redirecting>>>
Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address,
then you may proceed.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 spyder1911

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Posted 21 July 2010 - 05:04 PM

I flushed/changed the dns server and the IP address and DNS server were both already set to automatic.

The problem still persists.

Also while I was typing this reply a new tab was opened in Firefox and redirected to another spam site.

#4 boopme

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Posted 21 July 2010 - 07:40 PM

OK, Let's do a Safe Mode scan with SAS:

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Now an Online scan..ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 spyder1911

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Posted 22 July 2010 - 01:18 PM

Ok I have completed both scans.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/22/2010 at 02:40 AM

Application Version : 4.40.1002

Core Rules Database Version : 5244
Trace Rules Database Version: 3056

Scan type : Complete Scan
Total Scan Time : 04:49:21

Memory items scanned : 230
Memory threats detected : 0
Registry items scanned : 6818
Registry threats detected : 3
File items scanned : 52922
File threats detected : 15

Disabled.SecurityCenterOption
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER#ANTIVIRUSDISABLENOTIFY
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER#FIREWALLDISABLENOTIFY
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER#UPDATESDISABLENOTIFY

Adware.Tracking Cookie
media.scanscout.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MKSG765J ]
objects.tremormedia.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MKSG765J ]
secure-us.imrworldwide.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MKSG765J ]
.revsci.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
counter.surfcounters.com [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
statse.webtrendslive.com [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
data.coremetrics.com [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.liveperson.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
server.iad.liveperson.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.liveperson.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.bonniercorp.122.2o7.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\cookies.sqlite ]


I also ran ESET online scan, but no log file was created. It found and deleted one file which was described as similar to a win32 trojan.


EDIT-The problem is still not resolved. I was still redirected to a different website when clicking on a link in google.

Edited by spyder1911, 22 July 2010 - 01:22 PM.


#6 boopme

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Posted 22 July 2010 - 02:24 PM

Hello,Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please read and follow all these instructions.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 spyder1911

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Posted 22 July 2010 - 04:15 PM

Ok.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4339

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/22/2010 2:46:03 PM
mbam-log-2010-07-22 (14-46-03).txt

Scan type: Quick scan
Objects scanned: 135790
Time elapsed: 6 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GooredFix by jpshortstuff (03.07.10.1)
Log created at 16:14 on 22/07/2010 (Owner)
Firefox version 3.6.7 (en-US)

========== GooredScan ==========

Deleting HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{81732096-4A17-4FCC-9227-B651F73ACA1F} -> Success!
Deleting C:\Documents and Settings\Owner\Local Settings\Application Data\{81732096-4A17-4FCC-9227-B651F73ACA1F} -> Success!

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [03:04 10/03/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [00:52 02/05/2009]

C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\a6yksf88.default\extensions\
de_DE@dicts.j3e.de [15:41 17/05/2010]
fasttrans@kemot [18:25 24/06/2010]
faviconizetab@espion.just-size.jp [19:03 12/12/2009]
{1018e4d6-728f-4b20-ad56-37578a4de76b} [18:25 24/06/2010]
{463F6CA5-EE3C-4be1-B7E6-7FEE11953374} [12:10 21/02/2010]
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} [15:41 17/05/2010]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{B7082FAA-CB62-4872-9106-E42DD88EDE45}"="C:\Program Files\McAfee\SiteAdvisor" [03:28 10/03/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [00:52 02/05/2009]

-=E.O.F=-

#8 boopme

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Posted 22 July 2010 - 06:59 PM

Hi, that looked good,removed 2 google issues.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 spyder1911

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Posted 24 July 2010 - 11:03 AM

Unfortunately, the problem still persists. When clicking on a link, I will be redirected to another page. About 1/2 of the time, the page I am redirected to will fail to load.

#10 boopme

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Posted 24 July 2010 - 02:39 PM

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 spyder1911

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Posted 24 July 2010 - 05:25 PM

I believe everything worked out fine.

The new topic along with the logs are posted Here

#12 boopme

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Posted 24 July 2010 - 08:19 PM

Thank you!
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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