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"Other User" Blocking Re-Installation


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#1 jamesmorrison

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Posted 21 July 2010 - 12:02 PM

Recently I was attacked by Anti-Malware Doctor, which I've managed to delete, but it's left me with a number of nagging problems. When I try to do a repair installation of Windows, I'm confronted with an "Other User" account requesting a username and password. I can't access my user or administrator account at this point and I can see no way around it. I don't have this problem logging onto windows, only when attempting re-installation. I assume this is some lingering effect of the malware, but as far as I can tell the malware is completely gone. Anyone have any ideas?

Note that my PC doesn't come with Windows CD.

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#2 Fryed Bacon

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Posted 01 August 2010 - 04:32 PM

I think your only hope might be to do a full Wipe and Reload. Sorry, but if you can't repair, you'll have to reinstall.




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