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Google redirect issue - goingonearth.com


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3 replies to this topic

#1 Dr Poth

Dr Poth

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  • Local time:02:11 AM

Posted 21 July 2010 - 09:49 AM

Hi,

I'm getting the (somewhat common) it seems goingonearth.com redirect issue when google searching. I've run Malwarebytes etc to no avail. I have tried following the various instructions in other threads for the same problem but with no result.

I cannot run defogger as this machine is my research pc at university and even though it is for my sole use only I'm not allowed administrator rights (and the IT people are useless here anyway).

I will run GMER shortly (within the hour or so when I get back to my desk).

Attached are my DDS logs (I've not attached the attach.txt - please let me know if required):

DDS (Ver_10-03-17.01) - NTFSx86
Run by san03 at 15:39:00.05 on 21/07/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.3567.2952 [GMT 1:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINNT\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINNT\System32\svchost.exe -k HPZ12
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\System32\svchost.exe -k HPZ12
C:\WINNT\system32\PnkBstrA.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINNT\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINNT\system32\CCM\CcmExec.exe
C:\WINNT\system32\msiexec.exe
C:\WINNT\system32\userinit.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINNT\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\san03\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.imperial.ac.uk
uInternet Settings,ProxyOverride = <local>;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Click-to-Call BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - c:\program files\windows live\messenger\wlchtc.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [Google Update] "c:\documents and settings\san03\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [IMJPMIG8.1] "c:\winnt\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\winnt\system32\NvCpl.dll,NvStartup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
uPolicies-explorer: ForceRunOnStartMenu = 1 (0x1)
uPolicies-explorer: RestrictWelcomeCenter = 1 (0x1)
uPolicies-system: HideLogonScripts = 0 (0x0)
mPolicies-explorer: NoWelcomeScreen = 1
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: &????????? - c:\program files\ringz studio\storm downloader\geturl.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Download All by FlashGet - c:\project\newfol~1\flashget\jc_all.htm
IE: Download using FlashGet - c:\project\newfol~1\flashget\jc_link.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {6224f700-cba3-4071-b251-47cb894244cd} - d:\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - {17A84966-F1E9-4645-AA9E-5E771EE1C859} - c:\progra~1\nuclea~1\videoget\plugins\VIDEOG~1.DLL
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: icfs6.cc.ic.ac.uk
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {64A6114F-2976-4634-BE36-134BF84D369C} - hxxps://www3.imperial.ac.uk/eWebEditPro/ewebeditpro4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFECAFE-0013-0001-0023-ABCDEFABCDEF}
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winnt\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - \\icfs6.cc.ic.ac.uk\san03\IEXPLO~1\AppData\Mozilla\Firefox\Profiles\e6qw7lol.default\
FF - prefs.js: browser.search.selectedEngine - Google.co.uk
FF - plugin: c:\documents and settings\all users\application data\id software\quakelive\npquakezero.dll
FF - plugin: c:\documents and settings\san03\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\real\realplayer enterprise\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer enterprise\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer enterprise\netscape6\nprpjplug.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\winnt\system32\drivers\PCTCore.sys [2010-6-24 218592]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-6-24 198608]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-5-29 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-5-29 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-5-29 2440120]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100720.048\NAVENG.SYS [2010-7-21 85424]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100720.048\NAVEX15.SYS [2010-7-21 1362608]
S1 abec;abec;c:\winnt\system32\abec.sys [2010-6-17 80896]
S2 gupdate1c998e7e08fc079;Google Update Service (gupdate1c998e7e08fc079);c:\program files\google\update\GoogleUpdate.exe [2009-2-27 133104]
S3 COH_Mon;COH_Mon;c:\winnt\system32\drivers\COH_Mon.sys [2008-7-14 23888]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\winnt\system32\drivers\mbamswissarmy.sys [2010-6-24 38224]
S3 RMWPService;RMWPService;c:\program files\reference manager 12\webpublisher\thirdparty\apache2\bin\RMWP_Apache_Admin.exe [2004-1-28 20537]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-6-23 1112560]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-6-24 366840]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-6-24 1142224]
S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\symantec\symantec endpoint protection\smclu\setup\smcinst.exe --> c:\program files\symantec\symantec endpoint protection\smclu\setup\smcinst.exe [?]

=============== Created Last 30 ================

2010-07-15 13:08:10 0 d-----w- c:\program files\Trend Micro
2010-07-06 15:31:41 0 dc-h--w- c:\winnt\ie8
2010-07-06 14:30:45 90 ----a-w- c:\winnt\wininit.ini
2010-07-06 13:54:05 83456 --sha-r- c:\winnt\system32\kbdhe2202.dll
2010-07-02 15:54:21 664 ----a-w- c:\winnt\system32\d3d9caps.dat
2010-06-29 17:48:01 0 d-----w- c:\program files\Nuclear Coffee
2010-06-29 17:28:30 73728 ----a-w- c:\winnt\system32\javacpl.cpl
2010-06-29 17:16:54 411368 ----a-w- c:\winnt\system32\deployJava1.dll
2010-06-29 17:08:09 0 d-----w- C:\Mozilla
2010-06-29 15:04:14 952 ----a-w- c:\winnt\system32\drivers\kgpcpy.cfg
2010-06-28 13:46:03 0 d-----w- c:\program files\CCleaner
2010-06-28 13:44:00 16384 ---ha-w- C:\SZKGFS.dat
2010-06-28 13:41:43 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2010-06-28 13:40:41 0 d-----w- c:\program files\common files\iS3
2010-06-28 13:40:41 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2010-06-24 16:31:24 0 d-----w- \\icfs6.cc.ic.ac.uk\san03\IEXPLO~1\AppData\Malwarebytes
2010-06-24 16:31:17 38224 ----a-w- c:\winnt\system32\drivers\mbamswissarmy.sys
2010-06-24 16:31:16 20952 ----a-w- c:\winnt\system32\drivers\mbam.sys
2010-06-24 16:31:16 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-24 16:31:16 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-24 16:24:03 0 d-----w- c:\program files\Spyware Doctor
2010-06-24 16:24:03 0 d-----w- c:\program files\common files\PC Tools
2010-06-24 16:24:03 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-06-24 16:24:03 0 d-----w- \\icfs6.cc.ic.ac.uk\san03\IEXPLO~1\AppData\PC Tools

==================== Find3M ====================

2010-07-15 04:46:01 767928 ----a-w- c:\winnt\BDTSupport.dll
2010-07-15 01:51:11 149456 ----a-w- c:\winnt\SGDetectionTool.dll
2010-07-15 01:51:10 264144 ----a-w- c:\winnt\PCTBDRes.dll
2010-07-15 01:51:09 1435600 ----a-w- c:\winnt\PCTBDCore.dll
2010-06-17 15:50:42 75064 ----a-w- c:\winnt\system32\PnkBstrA.exe
2010-06-17 15:50:42 2373712 ----a-w- c:\winnt\system32\pbsvc.exe
2010-06-17 15:50:42 111928 ----a-w- c:\winnt\system32\PnkBstrB.exe
2010-06-17 12:00:32 80896 ----a-w- c:\winnt\system32\abec.sys
2010-05-04 17:20:33 133120 ----a-w- c:\winnt\system32\dllcache\extmgr.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\winnt\system32\win32k.sys
2010-05-02 05:22:50 1851264 ----a-w- c:\winnt\system32\dllcache\win32k.sys
2010-04-26 14:58:12 256512 ----a-w- c:\winnt\PEV.exe

============= FINISH: 15:39:32.34 ===============


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:11 PM

Posted 27 July 2010 - 11:45 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 August 2010 - 01:27 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:09:11 PM

Posted 04 August 2010 - 03:59 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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