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Can't Install SP1


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#1 Pavones

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Posted 20 July 2010 - 09:08 PM

Automatic update acutally says that it installs it over and over again, and then it appears again as a 1.9mb download:
Windows Vista Service Pack 1 (KB936330)

Download size: 1.9 MB

Update type: Important

Windows Vista Service Pack 1 (SP1) is an update to Windows Vista that addresses key feedback from our customers. Windows Vista SP1 addresses specific reliability and performance issues, supports new types of hardware and adds support for several emerging standards. After you install this item, you will have to restart your computer.

More information:
http://technet.microsoft.com/en-us/windowsvista/bb738089

Help and Support:
http://support.microsoft.com/kb/936330

But it is also listed in the update history as successfully installed.

I tried the manual download and get this error message:
An internal error occurred while installing the service pack.
Error code 0x800F0900. See
http://go.microsoft.com/fwlink/?linkId=101139 for details.

The link provides several resolutions which have not worked. I am about to do them all again in order in case I missed something.

thanks for your help.
dean
ACER Aspire 5630 2gig ram, 160gig HD, XP sp3, Firefox, AVGfree
(2) Toshiba Satellite 2455-s305 laptops, 768MB ram and 512MB, 60Gig HDs, WinXP SP2, Firefox/Thunderbird, AVGFree, Adaware2007, Spybot SD

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#2 Broni

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Posted 20 July 2010 - 09:19 PM

I'm curious. Vista is currently at SP2. Why are you so behind with Windows updates?

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#3 Pavones

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Posted 20 July 2010 - 09:48 PM

Well, down here in the jungle, we just got DSL a couple months ago... some people here are still out of range and are on dial-up. This is one of those machines.
ACER Aspire 5630 2gig ram, 160gig HD, XP sp3, Firefox, AVGfree
(2) Toshiba Satellite 2455-s305 laptops, 768MB ram and 512MB, 60Gig HDs, WinXP SP2, Firefox/Thunderbird, AVGFree, Adaware2007, Spybot SD

#4 Broni

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Posted 20 July 2010 - 09:52 PM

Well, without keeping your Windows up to date, your computer is very insecure.
I know people still on dial-up, who keep their computers up to date.
In your other topic, you're saying, you're having problems with accessing Add\Remove section.

All that makes me believe, your computer may be infected.
O strongly suggest, you start new topic in "Am I infected?" forum.

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#5 Pavones

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Posted 20 July 2010 - 09:56 PM

I understand. I keep my machine up to date.. this one belongs to a friends' son. Thanks, I'll start a new topic in that forum.

dean
ACER Aspire 5630 2gig ram, 160gig HD, XP sp3, Firefox, AVGfree
(2) Toshiba Satellite 2455-s305 laptops, 768MB ram and 512MB, 60Gig HDs, WinXP SP2, Firefox/Thunderbird, AVGFree, Adaware2007, Spybot SD

#6 boopme

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Posted 20 July 2010 - 10:58 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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