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firefox browser opening new tabs with dodgy url's unpromptly

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6 replies to this topic

#1 mikeyparkster


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  • 18 posts
  • Local time:06:38 AM

Posted 20 July 2010 - 08:38 PM

Referred from here: http://www.bleepingcomputer.com/forums/t/332780/browser-hijacked-redirects/ ~ OB

After a virus attack / spyware attack last week, which I think I have managed to remove most of it using all the usual recommended software, I still have a remaining problem that my firefox browser keeps opening new tabs with random weird URL's ... the pages don't actually load though. Clearly there is some virus / malware or something present / corrupted in my system still. I have no idea how to repair it.

All my scanners come up with nothing, so I get the impression that its the damage the virus has caused which needs to be rectified, but for all I know there could be more unknown viruses that are super stealthy or brand new. The only other odd behaviour I am noticing is that Ad-aware live keeps automatically blocking IP addresses from 'attacks' every now and then, this may also be completely common, or it may be a sign that I have malicious software on my pc still?

I have just followed all the advice in the following post and have now been advised to post here following the preparation guide steps 6-9 which I have just done.

Please see my
1) DDS log pasted below
2) attach.txt file uploaded

this is the DDS log
DDS (Ver_10-03-17.01) - NTFSx86
Run by Mike at 1:01:05.14 on 21/07/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2047.1361 [GMT 1:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride =
uInternet Settings,ProxyServer = http=
mURLSearchHooks: H - No File
mWinlogon: SfcDisable=-99 (0xffffff9d)
BHO: Internet Explorer Plugin: {3b5c8f68-f817-4d2b-a1b8-36062c195ff6} - owwhsqa63.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: GOM Player + Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [googletalk] c:\documents and settings\owner\application data\google talk\googletalk.exe /autostart
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
mPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
mPolicies-explorer: MaxRecentDocs = 18 (0x12)
mPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
mPolicies-explorer: NoRecentDocsNetHood = 1 (0x1)
mPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: {3DCCA300-EACF-41E1-8053-95846C7DE3A0} =,
TCP: {6D37F748-A860-4147-AD82-BD622F11FE3F} =
AppInit_DLLs: acaptuser32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {47F72447-418F-4F20-9167-743B11153558} - rundll32 owwhsqa63.dll,laspi

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\3ll8bakw.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\owner\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-7-14 64288]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-7-10 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-13 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-13 74480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-7-10 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-7-10 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-7-10 60936]
R3 ndisrd;WinpkFilter Service;c:\windows\system32\drivers\ndisrd.sys [2010-7-10 20480]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-6 1352832]
S3 ALSysIO;ALSysIO;\??\c:\docume~1\owner\locals~1\temp\alsysio.sys --> c:\docume~1\owner\locals~1\temp\ALSysIO.sys [?]
S3 cpuz132;cpuz132;\??\c:\docume~1\owner\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\owner\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-13 7408]
S3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\ScreamingBAudio.sys [2009-4-6 23064]

=============== Created Last 30 ================

2010-07-21 00:00:34 0 ----a-w- c:\documents and settings\owner\defogger_reenable
2010-07-19 17:50:42 74072 ----a-w- c:\windows\system32\XAPOFX1_4.dll
2010-07-19 17:50:42 528216 ----a-w- c:\windows\system32\XAudio2_6.dll
2010-07-19 17:50:42 238936 ----a-w- c:\windows\system32\xactengine3_6.dll
2010-07-19 17:50:41 22360 ----a-w- c:\windows\system32\X3DAudio1_7.dll
2010-07-19 17:45:58 0 d-----w- c:\docume~1\owner\applic~1\LucasArts
2010-07-19 17:40:43 0 d-----w- c:\program files\LucasArts
2010-07-19 16:57:39 0 d-sh--w- C:\found.000
2010-07-19 16:44:56 6334 ----a-w- C:\DrWeb.csv
2010-07-19 14:22:36 0 d-----w- c:\documents and settings\owner\DoctorWeb
2010-07-17 11:48:07 112 ----a-w- c:\docume~1\alluse~1\applic~1\ydM1AX.dat
2010-07-14 11:42:12 1502 ----a-w- C:\vaguelyworkingwitherrormesssagetho.reg
2010-07-14 08:39:09 15515 ----a-w- c:\windows\system32\ykgb
2010-07-14 08:38:09 63488 ----a-w- c:\windows\system32\klgd.bmp
2010-07-14 00:41:38 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-07-14 00:33:05 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{65893B95-F47B-4483-B883-86BA181E9B54}
2010-07-14 00:03:44 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-13 22:56:55 0 d-----w- C:\cmdcons
2010-07-10 17:41:22 0 d-----w- c:\docume~1\owner\applic~1\Google Talk
2010-07-10 17:33:51 0 d-----w- c:\docume~1\owner\applic~1\Avira
2010-07-10 17:33:18 0 d-----w- c:\windows\system32\NtmsData
2010-07-10 17:30:56 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-07-10 17:30:55 0 d-----w- c:\program files\Avira
2010-07-10 17:30:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2010-07-10 14:50:02 139 ----a-w- c:\windows\wininit.ini
2010-07-10 14:14:22 0 ----a-w- c:\windows\eyovomado.dll
2010-07-10 14:12:43 0 ----a-w- c:\windows\ezimesum.dll
2010-07-10 14:12:13 766464 ----a-w- c:\windows\system32\drivers\ykrmuqp.sys
2010-07-10 14:12:00 20480 ----a-w- c:\windows\system32\drivers\ndisrd.sys
2010-07-01 09:53:19 0 d-----w- c:\program files\Sony
2010-06-22 10:56:38 214592 ----a-w- c:\windows\system32\PnkBstrB.xtr
2010-06-22 10:28:45 139152 ----a-w- c:\docume~1\owner\applic~1\PnkBstrK.sys
2010-06-22 10:28:45 138968 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2010-06-22 10:28:26 794408 ----a-w- c:\windows\system32\pbsvc.exe
2010-06-22 10:28:26 75064 ----a-w- c:\windows\system32\PnkBstrA.exe
2010-06-22 10:28:26 214592 ----a-w- c:\windows\system32\PnkBstrB.exe
2010-06-22 10:28:25 0 d-----w- c:\program files\EA Sports

==================== Find3M ====================

2010-07-14 00:41:23 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-07-06 17:28:44 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-06-06 00:17:44 110854 ----a-w- C:\1.reg
2010-06-06 00:08:22 118839496 ----a-w- C:\workinginjune10.reg
2010-05-06 15:06:24 11078144 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-05-05 13:55:31 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 11:04:16 1860352 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 11:04:16 1860352 ------w- c:\windows\system32\dllcache\win32k.sys

============= FINISH: 1:02:19.32 ===============

Attached Files

Edited by Orange Blossom, 20 July 2010 - 11:59 PM.

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#2 mikeyparkster

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  • Local time:06:38 AM

Posted 21 July 2010 - 05:15 AM

Ark log now attached.

Attached Files

  • Attached File  ark.log   7.73KB   0 downloads

#3 mikeyparkster

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  • Local time:06:38 AM

Posted 23 July 2010 - 07:29 AM


my position has now deteriorated....

First thing I noticed was that I couldn't open a game called alien swarm, instead I was presented with a messagebox (rather amusing one i must admit) -- saying I couldn't play alien swarm because my pc is infected with the alien swarm bug ..... LOL

then I realised I couldn't keep taskmanager open..

then I couldn't open any folders.....

and then a strange program appeared in taskbar (installed itself) ....

right now I have no option but to run more scans.... I'm very tempted to format

new detections by malware bytes

Files Infected:
C:\WINDOWS\Temp\b8ddac10.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\1A.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.


Registry Keys Infected:
HKEY_CURRENT_USER\Software\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\qvjhyxlv (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\NetworkService\Local Settings\Application Data\ixtkssxok\khxfihytssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

new detections by super anti-spyware

Adware.Flash Tracking Cookie

(2nd scan)


Adware.Tracking Cookie
C:\Documents and Settings\NetworkService\Cookies\system@bizzclick[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@adtech[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@advertise[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@advertise[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@ads.bcserving[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@invitemedia[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@media6degrees[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@ads.pubmatic[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@ad.yieldmanager[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@content.yieldmanager[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@content.yieldmanager[3].txt
C:\Documents and Settings\NetworkService\Cookies\system@ads.myadplatform[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@clickpayz5.91462.blueseek[1].txt

Edited by mikeyparkster, 23 July 2010 - 08:26 AM.

#4 mikeyparkster

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Posted 23 July 2010 - 11:03 AM

Right I think i've solved my problem now. thanks to Microsoft Security Essentials. Turns out I had 2 major severe rootkits on my pc.

2 severe rootkits!!



Virus:Win32/Alureon.H is a detection for system drivers infected by members of the Win32/Alureon family.

Win32/Alureon is a multi-component family of trojans involved in a broad range of subversive activities online in order to generate revenue from various sources for its controllers. Mostly, Win32/Alureon is associated with moderating affected user's activities online to the attacker's benefit. As such, the various components of this family have been used for:

modifying affected user's search results (search hijacking)
redirecting affected user's browsing to sites of the attacker's choice (browser hijacking)
changing Domain Name System (DNS) settings in order to redirect users to sites of the attacker's choice without the affected user's knowledge
downloading and executing arbitrary files, including additional components and other malware
serving illegitimate advertising
installing Rogue security software
banner clicking

Win32/Alureon also utilizes advanced stealth techniques in order to hinder the detection and removal of its various components.

Some variants of this trojan may modify DNS settings on the host computer to enable the attacker to perform these tasks. Therefore it may be necessary to reconfigure DNS settings after the trojan is removed from the computer.

and also



I'll post back if something goes wrong again.

#5 myrti



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  • Local time:01:38 PM

Posted 27 July 2010 - 06:27 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

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After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#6 mikeyparkster

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Posted 27 July 2010 - 06:29 PM

yep problem solved lock thread... Security Essentials ftw!

#7 myrti



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Posted 28 July 2010 - 01:33 AM

Since this topic appears to be resolved, I will now close it. Thanks for letting us know.

If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.

With Regards,

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!


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