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HTTP Tidserv Request; HTTPS Tidserv Request 2; HTTP Fake Scan Webpage 5


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21 replies to this topic

#1 pn12

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Posted 20 July 2010 - 12:57 AM

Hello,
On July 18th, as I was watching a streaming TV show, my computer apparently picked up Antimalware Doctor, which kept telling me that my computer was infected and that I needed to pay them money to get rid of all these infections. I managed to get rid of that with MalwareBytes. Shortly after though, my Norton Antivirus started regularly informing me (every 20 minutes to half hour) that it had blocked an intrusion attempt from either HTTP Tidserv Request (most common) or HTTPS Tidserv Request 2 (2nd most), and every once in a while some oddball like HTTP Fake Scan Webpage 5 or some Trojan (Vundo or Ad.Clicker). It seems like it's always been blocked, but as these Norton alerts keep coming, even when I don't have a browser open, I am upset and concerned. Also seems as if the attacks are coming from several different computers.

I tried running Malwarebytes a few more times. It usually leaves me with 8 or so pieces of malware, identified as Rootkit or Trojan agents, which it tells me will be deleted upon reboot. However, after I reboot and run Malwarebytes immediately thereafter, there are still 8 pieces of Malware. I tried updating my Norton and running a scan, but that didn't fix the problem. I also ran Norman Malware Cleaner, with no real results.

Again, though the alerts always classify the threat level as high, it seems like they are being blocked. I haven't entered any passwords into my computer since this came up, and I never save any on a regular basis. If at all possible, I'd like to get through this without reinstalling my OS. Firstly, because my computer is a Dell D600 from 2004 and the discs are from the same time. I'm not sure that they could take it. Secondly, I'm not exactly Johnny Adept when it comes to computers, and I doubt that I could get the programs I actually care about to work properly again at the end of it all.

I am including all the information that I am supposed to (I think). Whether I get this fixed or not, I appreciate your time and your attempts to help. Thanks a lot.



DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 22:35:55.40 on Mon 07/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.56 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\All Users\Application Data\Norton\NUA.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Common Files\Symantec Shared\SecurityHistory\MCUI32.EXE
C:\Documents and Settings\user\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {2e0c356c-d1d5-4fba-b133-0ca002c5e6cc} - c:\windows\system32\ddcDwtuV.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: {a32cded8-5f21-481d-b344-6a10b6a3539b} - c:\windows\system32\ati2evx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\dep

Attached Files


Edited by Orange Blossom, 20 July 2010 - 10:08 PM.
Added in a bit more log from another post. ~ OB


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#2 pn12

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Posted 20 July 2010 - 01:03 AM

Very sorry about the multiple posts. Firefox had gone grey, and I didn't think any had gone through. Sorry.

#3 gringo_pr

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Posted 26 July 2010 - 12:05 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 pn12

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Posted 26 July 2010 - 09:24 PM

Hello Gringo,
I'm posting the reports you asked for.

DDS


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.

#5 pn12

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Posted 26 July 2010 - 09:26 PM

Hello Gringo,
I'm posting the reports you asked for.

DDS


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.

Hello Gringo,
I'm posting the reports you asked for.

DDS


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.

#6 pn12

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Posted 26 July 2010 - 09:29 PM

Hello Gringo,
I'm posting the reports you asked for.

DDS


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.

Hello Gringo,
I'm posting the reports you asked for.

DDS


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files

#7 pn12

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Posted 26 July 2010 - 09:34 PM

Hello Gringo,

It doesn't seem like my posts are going through with all the reports, so I'm going to attach the documents. I'm sorry if I'm doing something wrong here, but it's just not working. Thanks again.

Pat


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\P

Attached Files



#8 pn12

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Posted 26 July 2010 - 09:50 PM


DDS (Ver_10-03-17.01) - NTFSx86
Run by user at 19:51:23.84 on Mon 07/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.140 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Documents and Settings\user\My Documents\Downloads\dds.scr

============== P

#9 gringo_pr

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    Bleepin Gringo


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Posted 26 July 2010 - 09:51 PM

Greetings

attaching is fine for now.

One or more of the identified infections is a Backdoor Trojan. - TDSS rootkit

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


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#10 pn12

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Posted 26 July 2010 - 09:52 PM


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {2e0c356c-d1d5-4fba-b133-0ca002c5e6cc} - c:\windows\system32\ddcDwtuV.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: {a32cded8-5f21-481d-b344-6a10b6a3539b} - c:\windows\system32\ati2evx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton antivirus\osCheck.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

#11 pn12

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Posted 26 July 2010 - 09:58 PM

I wasn't successful in sending you the DDS report. But seems like you found the problem without it. Thanks. I'll let you know how it goes.


Pat

#12 gringo_pr

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Posted 26 July 2010 - 10:22 PM

thumbup2.gif
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#13 pn12

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Posted 27 July 2010 - 08:27 AM

Hello Gringo,

Here's the log from Combofix. If it doesn't go through I'll post it as an attachment. Thanks again for your help.

Pat



ComboFix 10-07-24.06 - user 07/27/2010 6:52.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.33 [GMT -6:00]
Running from: c:\documents and settings\user\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\user\Start Menu\Programs\Antimalware Doctor
c:\documents and settings\user\Start Menu\Programs\Antimalware Doctor\Antimalware Doctor.lnk
c:\documents and settings\user\Start Menu\Programs\Antimalware Doctor\Uninstall.lnk
c:\windows\system32\agocwtoq.ini
c:\windows\system32\compstu.dll
c:\windows\system32\drivers\akqjdpos.sys
c:\windows\system32\drivers\ohxztlky.sys
c:\windows\system32\dsmhlstf.ini
c:\windows\system32\fipunbxj.ini
c:\windows\system32\jsbunbdr.ini
c:\windows\system32\lfofddsj.ini
c:\windows\system32\nproxaii.ini
c:\windows\system32\VutwDcdd.ini
c:\windows\system32\VutwDcdd.ini2
c:\windows\system32\yrabdnfa.ini2
c:\windows\system32\yrabdnfa.tmp

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_AKQJDPOS
-------\Service_akqjdpos


((((((((((((((((((((((((( Files Created from 2010-06-27 to 2010-07-27 )))))))))))))))))))))))))))))))
.

2010-07-22 00:11 . 2010-07-22 00:12 -------- d-----w- c:\documents and settings\user\Local

Settings\Application Data\Deployment
2010-07-21 23:42 . 2010-07-21 23:42 -------- d-----w- c:\documents and settings\NetworkService\Local

Settings\Application Data\Adobe
2010-07-19 00:57 . 2010-07-19 00:57 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2010-07-19 00:23 . 2010-07-19 04:21 -------- d-----w- c:\documents and settings\user\Application

Data\DBD2B836B16F4678CBB131BB68D61C17

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-27 03:09 . 2008-07-10 03:40 -------- d-----w- c:\documents and settings\All Users\Application

Data\Symantec
2010-07-27 01:45 . 2008-07-10 03:35 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-07-22 00:22 . 2008-07-01 02:04 -------- d-----w- c:\documents and settings\user\Application

Data\uTorrent
2010-07-21 23:51 . 2009-10-25 07:06 -------- d-----w- c:\documents and settings\All Users\Application

Data\Norton
2010-07-20 04:42 . 2008-10-15 23:53 -------- d-----w- c:\documents and settings\user\Application

Data\com.zipeg
2010-07-19 22:57 . 2008-04-25 14:44 -------- d--h--w- c:\program files\InstallShield Installation

Information
2010-07-19 04:29 . 2008-07-07 23:09 -------- d-----w- c:\documents and settings\All Users\Application

Data\NOS
2010-07-19 02:44 . 2008-07-01 02:04 -------- d-----w- c:\program files\uTorrent
2010-07-19 02:08 . 2010-02-03 03:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-14 14:31 . 2008-04-25 14:13 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-08 23:19 . 2008-04-25 15:34 -------- d-----w- c:\program files\Microsoft Silverlight
2010-05-26 06:30 . 2010-05-26 06:30 503808 ----a-w- c:\documents and settings\user\Application

Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-6e1d1200-n\msvcp71.dll
2010-05-26 06:30 . 2010-05-26 06:30 348160 ----a-w- c:\documents and settings\user\Application

Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-6e1d1200-n\msvcr71.dll
2010-05-26 06:30 . 2010-05-26 06:30 499712 ----a-w- c:\documents and settings\user\Application

Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-6e1d1200-n\jmc.dll
2010-05-10 00:27 . 2008-07-01 02:15 1956808 ----a-w- c:\documents and settings\user\Application

Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdateax\fpupdateax.exe
2010-05-06 10:41 . 2008-04-14 09:42 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22 . 2008-04-14 05:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-29 21:39 . 2010-02-03 03:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 21:39 . 2010-02-03 03:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-11-11 344064]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-06-29 1032192]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 32768]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton AntiVirus\osCheck.exe" [2008-02-07 718704]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-31 148888]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"WD Button Manager"="WDBtnMgr.exe" [2009-06-14 339968]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-16 141608]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 ccJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe [10/25/2009

1:07 AM 126392]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [1/25/2008 7:47 PM 149352]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC

Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe [10/25/2009 1:07 AM 123248]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

[5/28/2010 3:58 PM 102448]
R3 OZSCR;O2Micro SmartCardBus Smartcard Reader;c:\windows\system32\drivers\ozscr.sys [4/25/2008 8:52 AM 92550]
S3 Airgo3P;Wireless-G Notebook Adapter with SRX400 Driver;c:\windows\system32\drivers\Lssrx42.sys [7/7/2008 5:04 PM 780288]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [1/12/2008 8:32 PM 23888]
S3 NDISKIO;NDISKIO;\??\c:\docume~1\user\LOCALS~1\Temp\00000b09.nmc\nse\bin\ndiskio.sys -->

c:\docume~1\user\LOCALS~1\Temp\00000b09.nmc\nse\bin\ndiskio.sys [?]
S3 nsak;nsak;\??\c:\docume~1\user\LOCALS~1\Temp\00001101.nmc\nse\bin\nsak.sys -->

c:\docume~1\user\LOCALS~1\Temp\00001101.nmc\nse\bin\nsak.sys [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - AKQJDPOS
*Deregistered* - akqjdpos
.
Contents of the 'Scheduled Tasks' folder

2010-06-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]

2010-07-27 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - user.job
- c:\program files\Norton AntiVirus\Navw32.exe [2008-02-07 14:05]

2010-07-27 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-30 04:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\user\Application Data\Mozilla\Firefox\Profiles\www61q5p.default\
FF - plugin: c:\documents and settings\user\Application

Data\Mozilla\Firefox\Profiles\www61q5p.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp

071303000006.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} -

c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js -

pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name",

"chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js -

pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

BHO-{2E0C356C-D1D5-4FBA-B133-0CA002C5E6CC} - c:\windows\system32\ddcDwtuV.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-27 07:13
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ccJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe\" /s \"ccJobMgr\" /m \"c:\program

files\Norton PC Checkup\Engine\2.0.0.146\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1580)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(1148)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\webcheck.dll
c:\program files\Common Files\Symantec Shared\NPC\2.0\NPCEXT.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\WDBtnMgr.exe
c:\program files\Apoint\HidFind.exe
c:\program files\Apoint\Apntex.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Java\jre6\bin\jucheck.exe
.
**************************************************************************
.
Completion time: 2010-07-27 07:19:38 - machine was rebooted
ComboFix-quarantined-files.txt 2010-07-27 13:19

Pre-Run: 8,010,448,896 bytes free
Post-Run: 10,019,393,536 bytes free

- - End Of File - - 1645BC040E9D6EEDEDFE32630F59AA02


#14 gringo_pr

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    Bleepin Gringo


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Posted 27 July 2010 - 02:20 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9
    Java™ 6 Update 7


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



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#15 pn12

pn12
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Posted 27 July 2010 - 09:19 PM

Hello Gringo,
Here are the logs from MBAM and HijackThis. No real problems in running anything. Computer not moving as fast as I would like, but I don't think that 's a function of any virus, more likely just the computer itself. Haven't seen any notifiers from Norton about any intrusions since I ran ComboFix. Thanks for getting back to me so quick, and for all your help.

Pat


MBAM REPORT

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4360

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/27/2010 7:58:31 PM
mbam-log-2010-07-27 (19-58-31).txt

Scan type: Quick scan
Objects scanned: 124501
Time elapsed: 11 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



HijackThis Report

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:11:11 PM, on 7/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

*.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -

C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} -

C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control

Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java

Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader

9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/windowsupd...eb_site.cab?120

9137050935
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/microsoftu...uweb_site.cab?1

209137099645
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile

Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Common Client Job Manager Service (ccJobMgr) - Symantec Corporation -

C:\Program Files\Norton PC Checkup\Engine\2.0.0.146\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. -

C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program

Files\Norton PC Checkup\Engine\2.0.0.146\SymcPCCULaunchSvc.exe
O23 - Service: Symantec Core LC - Unknown owner -

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 7365 bytes






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