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problems with sleep mode...


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#1 sharpie

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Posted 19 July 2010 - 11:19 PM

it has happened twice today. when i leave my laptop in sleep mode for a long time and i turn it back on there are fuzzy rectangles that go up and down the screen but a simple restart fixes it. if i were to leave my laptop off for a long time and not use it nothing happens. any ideas?

thanks everyone

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#2 cryptodan

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Posted 20 July 2010 - 03:20 AM

Is there anyway that you can take a picture when this happens and upload it?

Sounds like video card memory corruption.

#3 sharpie

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Posted 20 July 2010 - 02:30 PM

no theres no way i could take a shot of the screen because i cant see anything and if you mean an actual "picture" i dont own a camera

no theres no way i could take a shot of the screen because i cant see anything and if you mean an actual "picture" i dont own a camera

#4 keyboardNinja

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Posted 22 July 2010 - 05:42 PM

Yeah, there's something wonky happening with the graphics, but there's no way to know off-hand what it is.

Personally, I would try reinstalling/updating drivers first. That's usually the fix for sleep/wake-up/crash/graphics type problems. What do you have running in there? NVIDIA? Wait, better question: what is the exact model of the laptop? All I know is it's an Asus.

If it's not drivers, my next guess would be hardware (what else is there?).
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#5 sharpie

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Posted 22 July 2010 - 06:56 PM

the exact model wouldnt help much because i got it custom so its an asus just not off the shelf at staples or best buy and no its not refurbished or used maybe i can call asus and ask them about drivers. you posted the number on one of my old posts ill have to go and find it.

#6 keyboardNinja

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Posted 22 July 2010 - 07:17 PM

http://support.asus.com/contact/contact.aspx?SLanguage=en-us

510-739-3777 (09:00-18:00 Mon.~Fri.)

Support Site: http://livesupport.asus.com
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#7 sharpie

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Posted 22 July 2010 - 07:48 PM

took you thirty seconds because youre a ninja and im a...............marker.

#8 keyboardNinja

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Posted 22 July 2010 - 08:00 PM

^^:huh: :huh:
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#9 sharpie

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Posted 22 July 2010 - 08:20 PM

alright i talked with asus and downloaded the proper driver now its in a zip file on my desktop and if i open it then there are a ton of files..............now what?

-thanks

Edited by sharpie, 22 July 2010 - 08:21 PM.


#10 keyboardNinja

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Posted 22 July 2010 - 08:36 PM

How 'bout a screenshot of the contents of the unzipped file?
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#11 sharpie

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Posted 22 July 2010 - 11:31 PM

i was on the phone with them for about an hour. i tried installing new drives twice and it failed both times. so what we did was uninstall the current drive let it do it's thing and then restart. when i restarted the screen icons and images were huge and fuzzy, but once again i had to give it time to do its thing after another restart things were back to normal and only time will tell if that fixed the problem because it doesn't happen everytime i put it to sleep...




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