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BBM deleting contacts from my list automatically


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#1 FunkyChicka

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Posted 19 July 2010 - 07:38 PM

I have a BlackBerry Curve 8520 and am having problems with BBM.

I have 3 contacts on there. Contacts A, B and C (added in that order). I had been talking to them all perfectly fine until a few weeks ago, when one day I woke up and I noticed that Contact A was gone from my BBM list. So I was confused. I have sent another request to Contact A, but haven't been accepted for 2 weeks, and even Contact A doesn't know why.

Then, today, I was talking to Contact C, and I had my phone right next to me while I was doing something else, and I saw something happen on my phone out the corner of my eye, and when I checked, I saw that Contact C had just been deleted also. Again, I have sent another request to Contact C, but no acception and Contact C doesn't know what's up, either.

Contact B is still in my messenger list. I have checked for updates and I have none.

What do I do? Please help. Thanks. :blink:

Edited by FunkyChicka, 19 July 2010 - 07:40 PM.


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#2 Animal

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Posted 19 July 2010 - 10:54 PM

Contact your carrier and find out if they have a problem with the BBM system. Explain the issue to them so they can see if they can replicate the issue.

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