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Please analyze Hijackthis Log


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2 replies to this topic

#1 dinjal

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Posted 19 July 2010 - 06:38 PM

Getting advertisement and culprit looks like IEXPLORE.EXE process in task manager. Even if I kill it it reappears.

Hijackthis log is below. Please suggest recommendations.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:35:54 PM, on 7/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
c:\windows\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Juniper Networks\Odyssey Access Client\odClientService.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\Program Files\Netstore V8\AgentService.exe
C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
c:\windows\system32\Ati2evxx.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Juniper Networks\Odyssey Access Client\OdTray.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
C:\Program Files\Netstore V8\Agent.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www-int.jnpr.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www-int.jnpr.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Juniper Networks
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" /SYNC
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Juniper Networks\Odyssey Access Client\OdTray.exe"
O4 - HKLM\..\Run: [TpShocks] "TpShocks.exe"
O4 - HKLM\..\Run: [PWRMGRTR] "rundll32" C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [TPFNF7] "C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe" /r
O4 - HKLM\..\Run: [SynTPEnh] "%ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [TPHOTKEY] "C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe"
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] "C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe"
O4 - HKLM\..\Run: [AgentUiRunKey] "C:\Program Files\Netstore V8\Agent.exe" -ni -sss -e http://localhost:16386/
O4 - HKLM\..\Run: [SmartAudio] "C:\Program Files\CONEXANT\SAII\SAIICpl.exe" /t
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://www-int.jnpr.net/
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = jnpr.net
O17 - HKLM\Software\..\Telephony: DomainName = jnpr.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{3AFFD275-D338-4647-BA2C-6039A34D0A26}: NameServer = 172.24.16.115,8.8.8.8
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = jnpr.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = jnpr.net,juniper.net
O17 - HKLM\System\CS1\Services\Tcpip\..\{3AFFD275-D338-4647-BA2C-6039A34D0A26}: NameServer = 172.24.16.115,8.8.8.8
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = jnpr.net,juniper.net
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\Emsisoft Anti-Malware\a2service.exe
O23 - Service: AgentService - Iron Mountain Incorporated - C:\Program Files\Netstore V8\AgentService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lenovo Doze Mode Service (DozeSvc) - Lenovo. - C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Juniper TNC Endpoint Assessment (EacService) - Juniper Networks - C:\Program Files\Common Files\Juniper Networks\TNC Client\jTnccService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo. - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPassConnectEngine - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPassPeriodicUpdateApp - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
O23 - Service: iPassPeriodicUpdateService - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Juniper Unified Network Service (JuniperAccessService) - Juniper Networks - C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Juniper OAC Service (odClientService) - Juniper Networks, Inc. - C:\Program Files\Juniper Networks\Odyssey Access Client\odClientService.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

--
End of file - 10161 bytes


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#2 m0le

m0le

    Can U Dig It?


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Posted 25 July 2010 - 07:17 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 m0le

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Posted 30 July 2010 - 06:02 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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