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HP M8300f loads XP, but not Vista and Windows 7


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#1 columbiavol

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Posted 19 July 2010 - 05:52 PM

I have an HP M8300f about two years old. It came with Vista Home Premium. Recently, it started rebooting on it's own. Now it just goes to the splash screen and then reboots. This is a SATA HD. I put another Vista HD from another HP into this machine and started it up. Same issue. I put a Windows 7 HD from another HP into this machine. Same issue. So I wiped the HD clean and installed XP 64 bit. Runs great except HP does not have drivers for XP 64 bit. I pulled the drivers for the motherboard and chip set but I couldn't get the onboard LAN to work. The motherboard is MCP61PM-HM.

I have swapped out hard drives as mentioned.
I have cleaned the PC
I have removed everything not soldered down from the motherboard.
I have tried 4 different memory sticks in 4 different slots.
I tried an IDE hard drive.
I switched out SATA cables.
I tried every SATA port on the motherboard.
The CD-ROM/DVD works fine on any SATA.

At this point, I am thinking there must be something in the BIOS that suddenly doesn't want to support either a dual processor or Vista/Windows 7. I can't find any BIOS update. Just something from HP that says you need Vista installed before you can use their BIOS update. And I don't have any recovery disks.

Any help would be greatly appreciated. I thank you in advance for your time.

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#2 MrBruce1959

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Posted 19 July 2010 - 06:16 PM

Hello and welcome to Bleepingcomputer.

I have selected a support page based on Vista 64 Bit, If you intend on using 64 Bit, the Vista drivers may actually work well for you.

http://h10025.www1.hp.com/ewfrf/wc/softwar...t=3644702#N1111

This page also has a tab called BIOS, this is the motherboards BIOS update.

This link is for Vista 32 Bit provided for your convenience. http://h10025.www1.hp.com/ewfrf/wc/softwar...product=3644702

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#3 columbiavol

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Posted 19 July 2010 - 07:30 PM

Thanks for the response Mr. Bruce. Those links would be fine if I was able to boot the computer up. Unfortunately the computer only goes to the splash screen and then reboots.

#4 MrBruce1959

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Posted 19 July 2010 - 07:40 PM

The BIOS firmware flash utility usually works from a boot disk, whether it is copied to a floppy disk or a CDR disk.

The computer boots from the disk and loads the flash utility onto the screen.

You have to have a copy of the new firmware on the disk as well.

So as long as you can boot to the present BIOS, you should be able to direct it to the drive which contains the command prompt and the flash utility.

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#5 MrBruce1959

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Posted 19 July 2010 - 07:44 PM

Sorry for the new post.

Here is a link to a wiki it is called "how to update your computers BIOS"

This should help shed some light on the subject.

http://www.wikihow.com/Update-Your-Computer's-BIOS

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#6 abauw

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Posted 20 July 2010 - 11:51 AM

I have removed everything not soldered down from the motherboard.


removed what???
are you removing any jumper???

I have tried 4 different memory sticks in 4 different slots.


try check your computer temperature...maybe you have overheat problem....

I have an HP M8300f about two years old. It came with Vista Home Premium. Recently, it started rebooting on it's own. Now it just goes to the splash screen and then reboots.


cant you tell me about which splash screen that shows up before restarting...is BIOS splash screen or windows splash sreen...
if its windows splash screen....have you use windows update recently??? if yes please read this article...
http://h10025.www1.hp.com/ewfrf/wc/documen...product=3644702

This link is for Vista 32 Bit provided for your convenience. http://h10025.www1.hp.com/ewfrf/wc/softwar...product=3644702


# Fix/Enhancement: Resolves issue with systems with 4GB RAM not waking up from S3 mode.
# Updates AGESA code to version 2.08.15

if your memory not 4GB RAM...update it
if you dont have it...I think you dont need to update it...

Edited by abauw, 20 July 2010 - 12:00 PM.

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