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Combofix help


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#1 magmia

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Posted 19 July 2010 - 05:06 PM

basically i had gotten the google redirect virus in which i used, s&d, avg, and symanitc to try to find, neither of them found any infected files, so i looked to alternative means (the redirect virus constantly flooded me with malware when browsing google >.>) i found a tutorial on combofix here and yeah like an idiot i ignored the disclaimer. basically when i went to run it my computer crashed about right after it finished scanning, wasn't a blue screen just a hard reboot. upon restarting combofix left a log and seemed to be fine... untill i realised that any program that used net framework, and many other programs on my start up just trashed out and all crashed, and to make matters worse my internet doedsnt work, but its very strange. no programs work for it or browser, and a cmd ping returns no host (lan works ofc). the strange thing is i still have one program on that computer that still works online, skype.. in which i can chat log in and do whatever... which proves that the internet itself is not messed up. i tried repairing and system restoring and for soem reason when i pick any restore point it restarts completes and then says failed right as it reboots "no changes were made"


like i said im an idiot, and ill probally have to reformat which isn't a big deal, but is there any other way to either undo or restore my computers original settings? because this seems more like some kind of reg problem than anything... (can post log but rules say not to, and frankly i know that this is not really a good place to ask this i just want to know if theres any alternaties to reformatting) thanks in advance.. (Sorry for horrible typing, im on a laptop right now)

Edited by magmia, 19 July 2010 - 05:08 PM.


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#2 quietman7

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Posted 19 July 2010 - 09:56 PM

As part of its routine Combofix creates backups in the event something goes awry with Windows which can be used to restore your computer to the state it was prior to using the tool.
  • Open Windows Explorer or right-click on My Computer and choose Explore.
  • Navigate to C:\WINDOWS\ERDNT\subs\erdnt.exe, double-click on erdnt.exe and then reboot the machine.
  • If that does not work, then navigate to C:\WINDOWS\ERDNT\Hiv-backup\erdnt.exe, double-click on erdnt.exe and reboot the machine.
If it still does not resolve the problem, then post your Combofix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum (not here) so we can see what Combofix removed. You should do that regardless as the infection on your system needs to be dealt with as well. However, before doing that, please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help".
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#3 magmia

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Posted 20 July 2010 - 03:24 AM

quietman, thank you for your response, im doing that right now, ill see if it provides any remedy.

#4 Orange Blossom

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Posted 20 July 2010 - 08:43 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/333319/another-google-redirect-virus/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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