Please calm down. I understand that you are frustrated but my moving the topic does not by default mean that you won't get a response. We all make mistakes as I did here in moving the topic. That said, I had to read your topic 6 times tonight to see that you did indeed try to follow the prep. guide. It was not obvious that you had done so because your post is basically one huge paragraph. Breaking up the text would make it easier to read. An initial statement something to the effect: I am unable to run DDS and GMER. This is what happens when I try,
. . . would prevent this kind of misreading.
That said, because you self-responded, many folks likely thought you were already receiving assistance. Further, sending me a PM would have alerted me to the error I made and I could have moved your topic back to the log forum as soon as I received your PM. I have only now become aware of your self-responses and the error.
As for ComboFix, it is a great tool yes, but there are occasions when it can create severe problems. I've seen it happen. In addition, many of our members are new to computer use. It is imperative that ComboFix be run under the supervision of someone trained in its use, just as it is wise to receive heart surgery from someone trained in heart surgery. This is not snobbery, it is fact. I myself do not provide advice in running ComboFix because I am not trained in using it.
Given the time lapse involved, if you still require assistance, please post a fresh topic in the log forum with an updated description of your computer issues. If you are able to produce the logs, the please post them in that new topic. If you are unable to, please state so clearly at the beginning of the topic. We read a lot of posts in a day, and it is easy to miss something particularly when it's buried.