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HELP!! Windows Vista SP2: internet and security problem


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#1 mandit24

mandit24

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Posted 19 July 2010 - 12:08 PM

Please may someone advise me as to what I can do.

My HP laptop, windows vista (service pack 2) will not let me open most programs and refuses to load internet browser on normal mode, however when I start the computer up on safe mode with networking, it allows me to use the internet browser and the problem with opening programs seems to be eliminated. I have tried 2 system restores which has made no difference, and I have tried deleting unwanted programs under control panel but am unable to do this on normal mode as I cannot open any windows and cannot do it under safe mode. There seems to be an issue with my virus software (I use Windows Live One Care) and a few days ago it randomly stopped working and now refuses to let me open it, uninstall it, or reinstall it.
What is the problem? Thank you.

Edited by hamluis, 20 July 2010 - 06:37 AM.
Moved from Vista to more appropriate Am i Infected forum ~ Hamluis.


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