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Vista rebuild - help


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#1 lezli_15

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Posted 19 July 2010 - 11:29 AM

There is a nasty trojan on my computer and I have been advised to rebuild it. I am intelligent and can follow instructions - but do not know where to start - could anybody talk me through it please?

:huh:

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#2 Broni

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Posted 19 July 2010 - 12:06 PM

I have been advised to rebuild it

An advice from whom?
It may be fixable.

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#3 lezli_15

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Posted 20 July 2010 - 07:48 AM

I've been through the malware thread and the viruses are so bad that I've been told the computer will never be 100% trustable.

#4 Broni

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Posted 20 July 2010 - 07:15 PM

OK then.
Do you have any disks, which came with your computer?
If so, what are the names of those disks?
Do you have your data backed up?
What is the brand and model of your computer?

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#5 lezli_15

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Posted 24 July 2010 - 06:02 AM

It's an Acer Aspire laptop - will have to check which model when I get home. I don't have any disks that came with it, but a friend has given me disks for Vists (which I'm running at the moment) Windows 7 and XP. I beleive I should have a key on the bottom of the laptop?

I am in the process of backing everthing up.

#6 Broni

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Posted 24 July 2010 - 10:41 AM

Keep us posted :huh:

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#7 lezli_15

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Posted 02 August 2010 - 08:06 PM

right, i worked out how to perform a clean install and have reformatted the drives.

can anyone recommend some decent anti-virus etc that i could download?

#8 Broni

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Posted 02 August 2010 - 08:18 PM

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira..._antivirus.html

- free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..
If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.

IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.


===========================================================================

Antispyware tools:

- Malwarebytes' Anti-Malware (trial version is fully functionable): http://www.malwarebytes.org/mbam.php
- SUPERAntiSpyware Free Edition: http://www.superantispyware.com/download.html

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