Posted 19 July 2010 - 10:39 AM
I have the AV Security Suite Virus and am using Windows XP.
I was finally able to download malwarebytes using an alternative link. As I tried to run it, an Error: 0 window appeared. However, the malwarebytes screen still popped up and allowed me to run a scan.
I then clicked on 'Remove Selected Items.' Malwarebytes removed most infected items but requested that I restart my computer to complete the process. Am I supposed to restart in Safe Mode? I tried restarting in both safe and normal modes, and nothing happened.
I know the virus is still there because when I attempt to re-download Malwarebytes (renaming the exe file to something random) I get more error windows saying Error: Enumerate 2; 3.
Any ideas? Thanks!