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Please Help!


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7 replies to this topic

#1 fonsaz

fonsaz

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Posted 21 October 2005 - 10:20 AM

Hello everybody

I've scanned my pc with Ad-Aware en Spybot but it won't solve my mal- and spyware problems!
Can anyone help please?
Thanks a lot!

This is my HijackThis logfile:


Logfile of HijackThis v1.99.1
Scan saved at 16:59:12, on 21/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Ahead\InCD\InCDsrv.exe
H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\System32\GEARSec.exe
H:\WINDOWS\system32\inetsrv\inetinfo.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\Program Files\Norton AntiVirus\navapsvc.exe
H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
H:\WINDOWS\system32\vmnat.exe
H:\WINDOWS\system32\ZoneLabs\vsmon.exe
H:\WINDOWS\system32\vmnetdhcp.exe
H:\WINDOWS\system32\wscntfy.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\Mixer.exe
H:\Program Files\Microsoft IntelliPoint\point32.exe
H:\Program Files\Ahead\InCD\InCD.exe
H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
H:\Program Files\D-Tools\daemon.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\WINDOWS\system32\ipys32.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Messenger\msmsgs.exe
H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\WINDOWS\system32\ipmx.exe
H:\Program Files\Internet Explorer\IEXPLORE.EXE
H:\HijackThis\HijackThis.exe
H:\Program Files\JGsoft\EditPadLite\EditPad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.be/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.1
;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - Default URLSearchHook is missing
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - H:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {AAC13DF6-F78C-8CC2-9B6F-8370B61D563F} - H:\WINDOWS\netyt32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - H:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [IntelliPoint] "H:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [InCD] H:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] "H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "H:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ipys32.exe] H:\WINDOWS\system32\ipys32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to &Teleport - H:\Program Files\Teleport Pro\teleport.htm
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://H:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095515540218
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - H:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: style32 - H:\WINDOWS\
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - H:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - H:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - H:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - H:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - H:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - H:\WINDOWS\system32\vmnat.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - H:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 Grinler

Grinler

    Lawrence Abrams


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  • Local time:03:03 PM

Posted 21 October 2005 - 01:56 PM

Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

First:
Please download ewido security suite it is a trial version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
http://www.ewido.net/en/download/updates/

Once the updates are installed close the Ewido program.

Reboot your computer into Safe Mode

Once in safe mode, start Ewido and do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • While the scan is in progress you will be prompted to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report.txt file to your desktop.
Now close ewido security suite.

Reboot back to normal mode, open report.txt and post it as a reply to this post along with a new hijackthis log.

#3 fonsaz

fonsaz
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Posted 21 October 2005 - 02:18 PM

*** Ewido rapport: ***

---------------------------------------------------------
ewido security suite - Scan rapport
---------------------------------------------------------

+ Gemaakt op: 20:37:57, 21/10/2005
+ Rapport samenvatting: 4939A93F

+ Scan resultaten:

HKLM\SOFTWARE\Classes\CLSID\{1674BCBE-46DE-7BAB-FBFA-CA15D9FEB632} -> Spyware.CoolWebSearch : Schoongemaakt met een backup
HKLM\SOFTWARE\Classes\CLSID\{DE2D7676-D3B6-1EDB-60CA-DA72D6F9B006} -> Spyware.CoolWebSearch : Schoongemaakt met een backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE -> Spyware.CoolWebSearch : Schoongemaakt met een backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW -> Spyware.CoolWebSearch : Schoongemaakt met een backup
H:\WINDOWS\system32\vucbz.dll -> Spyware.SearchPage : Schoongemaakt met een backup
H:\WINDOWS\_default.pif:lfewau -> Spyware.SearchPage : Schoongemaakt met een backup
I:\GPS Software\GpsGate.rar/Regpatch.exe -> Trojan.Small.cr : Schoongemaakt met een backup


::Einde rapport


*** New HijackThis report: ***

Logfile of HijackThis v1.99.1
Scan saved at 21:17:06, on 21/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Ahead\InCD\InCDsrv.exe
H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\WINDOWS\system32\spoolsv.exe
H:\Program Files\ewido\security suite\ewidoctrl.exe
H:\WINDOWS\System32\GEARSec.exe
H:\WINDOWS\system32\inetsrv\inetinfo.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\Program Files\Norton AntiVirus\navapsvc.exe
H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
H:\WINDOWS\system32\vmnat.exe
H:\WINDOWS\system32\ZoneLabs\vsmon.exe
H:\WINDOWS\system32\vmnetdhcp.exe
H:\WINDOWS\system32\wscntfy.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\Mixer.exe
H:\Program Files\Microsoft IntelliPoint\point32.exe
H:\Program Files\Ahead\InCD\InCD.exe
H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
H:\Program Files\D-Tools\daemon.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\WINDOWS\system32\ipys32.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Messenger\msmsgs.exe
H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\WINDOWS\system32\mfcfy.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Internet Explorer\IEXPLORE.EXE
H:\HijackThis\HijackThis.exe
H:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.be/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.1
;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - Default URLSearchHook is missing
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - H:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Class - {AAC13DF6-F78C-8CC2-9B6F-8370B61D563F} - H:\WINDOWS\netyt32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - H:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [IntelliPoint] "H:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [InCD] H:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] "H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "H:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MSConfig] H:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [ipys32.exe] H:\WINDOWS\system32\ipys32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to &Teleport - H:\Program Files\Teleport Pro\teleport.htm
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://H:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095515540218
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - H:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: style32 - H:\WINDOWS\
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - H:\WINDOWS\system32\mfcfy.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - H:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GEARSecurity - GEAR Software - H:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - H:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - H:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - H:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - H:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - H:\WINDOWS\system32\vmnat.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - H:\WINDOWS\system32\ZoneLabs\vsmon.exe



Thanks in advance!!!

#4 Grinler

Grinler

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Posted 21 October 2005 - 02:32 PM

Print out these instructions and then close all windows including Internet Explorer.

Reboot your computer into Safe Mode

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://H:\WINDOWS\system32\vucbz.dll/sp.html#17702
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {AAC13DF6-F78C-8CC2-9B6F-8370B61D563F} - H:\WINDOWS\netyt32.dll
O4 - HKLM\..\Run: [ipys32.exe] H:\WINDOWS\system32\ipys32.exe
O20 - Winlogon Notify: style32 - H:\WINDOWS\
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - H:\WINDOWS\system32\mfcfy.exe


Then delete these files or directories (Do not be concerned if they do not exist)

H:\WINDOWS\system32\vucbz.dll
H:\WINDOWS\netyt32.dll
H:\WINDOWS\system32\ipys32.exe
H:\WINDOWS\system32\mfcfy.exe

Reboot your computer to go back to normal mode and post a new log.

#5 fonsaz

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Posted 21 October 2005 - 02:55 PM

*** Hello, here is my new logfile ***


Logfile of HijackThis v1.99.1
Scan saved at 21:52:30, on 21/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Ahead\InCD\InCDsrv.exe
H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\Mixer.exe
H:\Program Files\Microsoft IntelliPoint\point32.exe
H:\Program Files\Ahead\InCD\InCD.exe
H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
H:\Program Files\D-Tools\daemon.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Messenger\msmsgs.exe
H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\Program Files\ewido\security suite\ewidoctrl.exe
H:\WINDOWS\System32\GEARSec.exe
H:\WINDOWS\system32\inetsrv\inetinfo.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\Program Files\Norton AntiVirus\navapsvc.exe
H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
H:\WINDOWS\system32\vmnat.exe
H:\WINDOWS\system32\ZoneLabs\vsmon.exe
H:\WINDOWS\system32\vmnetdhcp.exe
H:\WINDOWS\system32\wscntfy.exe
H:\WINDOWS\system32\wuauclt.exe
H:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.be/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.1
;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - H:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - H:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [IntelliPoint] "H:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [InCD] H:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] "H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "H:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MSConfig] H:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to &Teleport - H:\Program Files\Teleport Pro\teleport.htm
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://H:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095515540218
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - H:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - H:\WINDOWS\system32\mfcfy.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - H:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GEARSecurity - GEAR Software - H:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - H:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - H:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - H:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - H:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - H:\WINDOWS\system32\vmnat.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - H:\WINDOWS\system32\ZoneLabs\vsmon.exe




*** Thanks ***

#6 Grinler

Grinler

    Lawrence Abrams


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Posted 21 October 2005 - 03:02 PM

Please download and install the program Registry Lite from here:

http://www.resplendence.com/reglite

Once it is installed, please double click on the icon that should now be on your desktop. If an icon is not there, then check under programs portion of the Start Menu.

Once it is opened, copy and paste the below line, into the address field of Registrar Lite.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

And press enter. You will now be presented with new information in the bottom right and left sections and on the right section.

Right click on 11F#`I and delete it.

Reboot and post a last log and tell me if your all better

#7 fonsaz

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Posted 22 October 2005 - 02:12 PM

Hello Grinler, (please see my question at the bottom, thanks in advance!!!)


my new report:


Logfile of HijackThis v1.99.1
Scan saved at 21:03:41, on 22/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Ahead\InCD\InCDsrv.exe
H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\Mixer.exe
H:\Program Files\Microsoft IntelliPoint\point32.exe
H:\Program Files\Ahead\InCD\InCD.exe
H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
H:\Program Files\D-Tools\daemon.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Messenger\msmsgs.exe
H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\Program Files\ewido\security suite\ewidoctrl.exe
H:\WINDOWS\System32\GEARSec.exe
H:\WINDOWS\system32\inetsrv\inetinfo.exe
H:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
H:\Program Files\Norton AntiVirus\navapsvc.exe
H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
H:\WINDOWS\system32\vmnat.exe
H:\WINDOWS\system32\ZoneLabs\vsmon.exe
H:\WINDOWS\system32\vmnetdhcp.exe
H:\WINDOWS\system32\wscntfy.exe
H:\WINDOWS\system32\wuauclt.exe
H:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.be/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.pandora.be:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.1
;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - H:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - H:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [IntelliPoint] "H:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [InCD] H:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] "H:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "H:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "H:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to &Teleport - H:\Program Files\Teleport Pro\teleport.htm
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://H:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\WINDOWS\system32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - H:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095515540218
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - H:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - H:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GEARSecurity - GEAR Software - H:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - H:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - H:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - H:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - H:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - H:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - H:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - H:\WINDOWS\system32\vmnat.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - H:\WINDOWS\system32\ZoneLabs\vsmon.exe



*** It seems ok!!! Thanks a lot!!! ***

Only one question:

three registrykeys are still there: HSA, SE and SW (all of them with uninstall strings). What 's the meaning of them? Delete them or are they still infecting my pc?

Thanks!!!

#8 Grinler

Grinler

    Lawrence Abrams


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Posted 23 October 2005 - 08:41 PM

They are just remnants and are not harming the computer at all anymore. If you click on Config in hijackthis and then click on misc tool and uninstall manager, you can remove those entries there.

Now that your clean:

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above


Next,

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!




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