Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Adobe Reader Problem


  • Please log in to reply
4 replies to this topic

#1 jojoe0326

jojoe0326

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:05:53 PM

Posted 19 July 2010 - 01:58 AM

When I try to either update or uninstall I get this message

Error 1402.Could not open key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\CurrentVersion\Run\Opt
Verify that you have sufficient access to that key, or contact your support
personnel.

and it does not let me do anything. What should I do???

Thank you :thumbsup:

This goes for all the Adobe brand products as well

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,556 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:53 PM

Posted 19 July 2010 - 08:58 AM

Take a look, http://kb2.adobe.com/cps/329/329137.html

Louis

#3 jojoe0326

jojoe0326
  • Topic Starter

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:05:53 PM

Posted 20 July 2010 - 12:23 PM

I tried everything in that article and nothing seems to help.

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,556 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:53 PM

Posted 20 July 2010 - 12:38 PM

I would (if I hadn't already done so) uninstall Adobe Reader (using Unlocker, Revo Uninstaller, or such) and use something like Foxit Reader in lieu of system-consuming Adobe products.

Louis

#5 jojoe0326

jojoe0326
  • Topic Starter

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:05:53 PM

Posted 20 July 2010 - 12:53 PM

Ok I will try that right now




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users