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Browser hijacked - redirects


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#1 mikeyparkster

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Posted 18 July 2010 - 07:07 PM

Hello, this week I had a few viruses and spyware which all appear to have gone now after running all these programs

Malwarebytes' Anti-Malware
SuperAntispyware -
AdAware -
Spybot Search & Destroy
avira anti virus personal


all these programs currently show that currently there are no infections on my pc..... however I have a remaining problem that firefox keeps opening new tabs with dodgy URL's that I have not prompted.... what do I do now?

im on windows xp 32 bit - professional

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#2 boopme

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Posted 18 July 2010 - 10:55 PM

Hello and welcome.. Please run one more. This is a long scan.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mikeyparkster

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Posted 19 July 2010 - 12:12 PM

Hi

I ran the scan, it picked up a lot of stuff

Process in memory: C:\WINDOWS\system32\svchost.exe:796;;BackDoor.Tdss.565;Eradicated.;
029b77c3.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\029b77c3.qua;Trojan.PWS.Multi.24;;
029b77c3.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
04b646cb.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\04b646cb.qua;Trojan.Siggen1.63794;;
04b646cb.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
125b0b62.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\125b0b62.qua;Trojan.DownLoad1.58938;;
125b0b62.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
14a63a1b.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\14a63a1b.qua;Trojan.Siggen1.63794;;
14a63a1b.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
212e156f.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\212e156f.qua;Trojan.PWS.Multi.24;;
212e156f.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
27052430.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\27052430.qua;BackDoor.Tdss.2459;;
27052430.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
45285554.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\45285554.qua;BackDoor.Tdss.2459;;
45285554.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
485302da.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\485302da.qua;Trojan.PWS.Multi.24;;
485302da.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
4e2d05f9.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\4e2d05f9.qua;Win32.HLLC.Asdas.7;;
4e2d05f9.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
4eb6a045.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\4eb6a045.qua;Trojan.Fakealert.18283;;
4eb6a045.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
4eb6a38a.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\4eb6a38a.qua;Trojan.DownLoad1.58938;;
4eb6a38a.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
4ebfa3ea.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\4ebfa3ea.qua;Trojan.Siggen1.63794;;
4ebfa3ea.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
4eef3f0e.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\4eef3f0e.qua;Win32.HLLC.Asdas.7;;
4eef3f0e.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
4f84ef09.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\4f84ef09.qua;Win32.HLLC.Asdas.7;;
4f84ef09.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
50c52d28.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\50c52d28.qua;Trojan.PWS.Multi.24;;
50c52d28.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
56e91c23.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\56e91c23.qua;Trojan.DownLoad1.58938;;
56e91c23.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
581e1651.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\581e1651.qua;Trojan.Fakealert.18283;;
581e1651.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
62810909.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\62810909.qua;Trojan.Fakealert.18283;;
62810909.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
64ab3851.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\64ab3851.qua;Trojan.PWS.Multi.24;;
64ab3851.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
68be7a4b.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\68be7a4b.qua;Trojan.DownLoad1.58938;;
68be7a4b.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
6e4c4b34.qua\data001;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED\6e4c4b34.qua;Trojan.Siggen1.63794;;
6e4c4b34.qua;C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\INFECTED;Container contains infected objects;Moved.;
RegUBP2b-Mike.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
RegUBP2b-Owner.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;



#4 mikeyparkster

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Posted 19 July 2010 - 12:24 PM

and I just had another redirect after restart so that didnt fix the problem :thumbsup:

#5 boopme

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Posted 19 July 2010 - 01:11 PM

Hello .,Is this XP or another?

Let's run a couple more and see/
Please click Start > Run, type inetcpl.cpl in the runbox and press enter.

Click the Connections tab and click the LAN settings option.

Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.

Now check if the internet is working again.


now run NcAfee FakeAlert Stinger


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Now go here scroll down and use the Automated Removal Instructions When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

Edited by boopme, 19 July 2010 - 01:14 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 mikeyparkster

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Posted 19 July 2010 - 02:57 PM

do you want me to run those 2 programs in safe mode?


the box was unchecked, and to clarify, the problem is that new tabs open with dodgy URL's but they rarely load...and also normal internet is working aside from that

Im using XP Pro yes.

#7 boopme

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Posted 19 July 2010 - 03:27 PM

Actually in Normal mode/
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 mikeyparkster

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Posted 19 July 2010 - 04:46 PM

k nothing detected.

#9 boopme

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Posted 19 July 2010 - 07:32 PM

If still redirecting>>>
Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address,
then you may proceed.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 mikeyparkster

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Posted 20 July 2010 - 04:23 AM

before I do these steps...

I have specific ip's to stop the pc's having ip conflicts... we have 4 pc's all connected to the router (bt home hub)

the DNS is the same as the router IP. only my pc is affected.

will this make a difference?

Edited by mikeyparkster, 20 July 2010 - 04:25 AM.


#11 boopme

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Posted 20 July 2010 - 03:49 PM

Well then perhaps we should post a DDS log and see what's all in here first.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 mikeyparkster

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Posted 20 July 2010 - 08:38 PM

here is my new thread

http://www.bleepingcomputer.com/forums/t/333367/firefox-browser-opening-new-tabs-with-dodgy-urls-unpromptly/

#13 boopme

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Posted 20 July 2010 - 08:40 PM

Thank you.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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