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Help Removing Rootkit/Boot Key


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2 replies to this topic

#1 surfisher

surfisher

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  • Local time:01:29 PM

Posted 18 July 2010 - 01:16 PM

Hello,

I have an Dell Inspiron 6000 that got infected with Malware. I think I have cleaned it off, as Malwarebytes's says I'm clean. My main concern is that Avast complains about a file zxkbjej.sys stating "A device attached to the system is not functioning". Also Avast reboots my system on start up unless I enter in Safe Mode. I have since uninstalled Avast. Given this, I am unsure whether my system is complely clean or not. From the GMER scan it apprears that there may still be a Boot Key issue.

If there is no other option than a complete restore from the Dell Restore CD, I am prepared to that. My concern there is that the problem is in the MBR or something, and that won't even get rid of it unless I do a low level format or something which may wipe out something Dell needs for the restore to run properly. Any help is appreciated.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Diana at 11:23:55.87 on Sun 07/18/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.188 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Documents and Settings\Diana\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.rr.com/flash/index.cfm?division=91
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exe
mRun: [HPHmon06] c:\windows\system32\hphmon06.exe
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
StartupFolder: c:\docume~1\diana\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\handspring\HOTSYNC.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} - hxxp://www.umediaserver.net/bin/UMediaControl5.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc2.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1114042910451
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxsrvc.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\diana\applic~1\mozilla\firefox\profiles\bvc3usg2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.rr.com/flash/index.cfm?division=91
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

S3 VisorUsb;Handspring USB;c:\windows\system32\drivers\VisorUsb.sys [2006-1-28 19968]

=============== Created Last 30 ================

2010-07-18 15:18:43 0 ----a-w- c:\documents and settings\diana\defogger_reenable
2010-07-18 13:07:13 0 d-----w- c:\docume~1\diana\applic~1\ElevatedDiagnostics
2010-07-18 10:30:42 0 d-----w- c:\program files\Trend Micro
2010-07-18 02:38:18 42112 ----a-w- c:\windows\system32\drivers\imapi.sys
2010-07-18 02:38:18 42112 ----a-w- c:\windows\system32\dllcache\imapi.sys
2010-07-18 02:33:12 98816 ----a-w- c:\windows\sed.exe
2010-07-18 02:33:12 77312 ----a-w- c:\windows\MBR.exe
2010-07-18 02:33:12 256512 ----a-w- c:\windows\PEV.exe
2010-07-18 02:33:12 161792 ----a-w- c:\windows\SWREG.exe
2010-07-18 00:38:47 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-07-17 23:35:34 0 d-----w- c:\docume~1\diana\applic~1\Malwarebytes
2010-07-17 23:35:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-17 23:35:23 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-17 23:35:23 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-17 23:35:23 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-17 23:07:40 0 d-----w- C:\spoolerlogs
2010-07-17 23:02:46 150 ----a-w- C:\zrpt.xml
2010-07-17 23:02:26 768000 ----a-w- c:\windows\system32\drivers\zxkbjej.sys
2010-07-17 18:38:40 510594 ----a-w- C:\svvchost.exe
2010-07-14 13:28:48 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-14 00:43:22 40581 ----a-w- c:\windows\system32\qwiap.exe
2010-06-26 18:32:49 459264 ------w- c:\windows\system32\dllcache\msfeeds.dll
2010-06-26 18:32:49 268288 ------w- c:\windows\system32\dllcache\iertutil.dll
2010-06-26 18:32:48 52224 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-06-26 18:32:47 991232 ------w- c:\windows\system32\dllcache\ieframe.dll.mui
2010-06-26 18:32:47 63488 ------w- c:\windows\system32\dllcache\icardie.dll
2010-06-26 18:32:47 380928 ------w- c:\windows\system32\dllcache\ieapfltr.dll
2010-06-26 18:32:47 2452872 ------w- c:\windows\system32\dllcache\ieapfltr.dat
2010-06-26 18:32:47 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-06-26 18:32:45 6067200 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-06-26 18:30:29 0 d-----w- C:\affb65ef83b00dcc9c1265584442a089

==================== Find3M ====================

2010-05-05 02:50:40 3600384 ------w- c:\windows\system32\dllcache\mshtml.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll

============= FINISH: 11:25:36.28 ===============

Attached Files



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#2 sempai

sempai

    noypi


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Posted 25 July 2010 - 12:41 AM

Hello and welcome to Bleeping Computer. smile.gif

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Sorry for the delay, forum has been busy. Please let me know if you still need our help. Thanks

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#3 sempai

sempai

    noypi


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Posted 29 July 2010 - 10:05 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

~Semp

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You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

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